[Freeswitch-users] something like transferring to an extension when caller abandons?

Thu Mar 30 22:28:50 MSD 2017

I’m not quite there…..my hangup hook script _is_ being called in the scenario where I answer the call, and then hangup, but it is _not_ called in the scenario where the caller hangs up (CANCEL) before I deliver 200 OK.  How can I hook into a call teardown that is a CANCEL from caller scenario?

On Mar 30, 2017, at 7:27 AM, David Ponzone <david.ponzone at ipeva.fr> wrote:

Don’t forget in your hook script to check that the call was unanswered!

David Ponzone  Direction Technique
email: david.ponzone at ipeva.fr <mailto:david.ponzone at ipeva.fr>
tel:      01 74 03 18 97
gsm:   06 66 98 76 34

Service Client IPeva
tel:      0811 46 26 26
www.ipeva.fr <blocked::http://www.ipeva.fr/>  -   www.ipeva-studio.com <blocked::http://www.ipeva-studio.com/>

Ce message et toutes les pièces jointes sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération. IPeva décline toute responsabilité au titre de ce message s'il a été altéré, déformé ou falsifié. Si vous n'êtes pas destinataire de ce message, merci de le détruire immédiatement et d'avertir l'expéditeur.

> Le 30 mars 2017 à 16:09, Dave Horton <daveh at beachdognet.com <mailto:daveh at beachdognet.com>> a écrit :
> 
> In my case, I am not doing billing.  When the call is abandoned, I want to send a message to Amazon SNS that will result in a message being displayed on a mobile handset that the call is no longer ringing.  
> 
> 
> On Mar 30, 2017, at 5:32 AM, David Ponzone <david.ponzone at ipeva.fr <mailto:david.ponzone at ipeva.fr>> wrote:
> 
> Brian,
> 
> not sure if you ask Dave or me, but in my case, no, I am just sending some call details to some customers so they can put that into their CRM.
> 
> David Ponzone  Direction Technique
> email: david.ponzone at ipeva.fr <mailto:david.ponzone at ipeva.fr>
> tel:      01 74 03 18 97
> gsm:   06 66 98 76 34
> 
> Service Client IPeva
> tel:      0811 46 26 26
> www.ipeva.fr <blocked::http://www.ipeva.fr/>  -   www.ipeva-studio.com <blocked::http://www.ipeva-studio.com/>
> 
> Ce message et toutes les pièces jointes sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération. IPeva décline toute responsabilité au titre de ce message s'il a été altéré, déformé ou falsifié. Si vous n'êtes pas destinataire de ce message, merci de le détruire immédiatement et d'avertir l'expéditeur.
> 
> 
> 
> 
>> Le 30 mars 2017 à 14:12, Brian West <brian at freeswitch.org <mailto:brian at freeswitch.org>> a écrit :
>> 
>> Are you doing billing in this hangup hook?
>> 
>> On Thu, Mar 30, 2017 at 2:15 AM, David Ponzone <david.ponzone at ipeva.fr <mailto:david.ponzone at ipeva.fr>> wrote:
>> Dave,
>> 
>> for that, you need something a little bit different:
>> 
>> 	<action application="set" data="session_in_hangup_hook=true"/>
>> 	<action application="set" data="api_reporting_hook= xxxx »/>
>> 
>> when, you will be able to catch session variables in your script.
>> For xxxx I recommend lua yourscript.lua
>> I tried using curl, and it does not have access to session variables.
>> 
>> See my own thread:
>> 
>> http://lists.freeswitch.org/pipermail/freeswitch-users/2016-September/122721.html <http://lists.freeswitch.org/pipermail/freeswitch-users/2016-September/122721.html>
>> 
>> I never understood why curl can’t access session variables, but lua works.
>> 
>> David Ponzone  Direction Technique
>> email: david.ponzone at ipeva.fr <mailto:david.ponzone at ipeva.fr>
>> tel:      01 74 03 18 97
>> gsm:   06 66 98 76 34
>> 
>> Service Client IPeva
>> tel:      0811 46 26 26
>> www.ipeva.fr <>  -   www.ipeva-studio.com <>
>> 
>> Ce message et toutes les pièces jointes sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération. IPeva décline toute responsabilité au titre de ce message s'il a été altéré, déformé ou falsifié. Si vous n'êtes pas destinataire de ce message, merci de le détruire immédiatement et d'avertir l'expéditeur.
>> 
>> 
>> 
>> 
>>> Le 30 mars 2017 à 06:48, Dave Horton <daveh at beachdognet.com <mailto:daveh at beachdognet.com>> a écrit :
>>> 
>>> Thanks, that will do it.  One followup question: when my api_hangup_hook is invoked, is it possible for me to get a termination reason that lets me know whether the caller canceled the call (i.e hungup before answer), or whether it was a normal call clearing (i.e hangup after answer) ?
>>> 
>>> 
>>> On Mar 29, 2017, at 3:33 PM, David Ponzone <david.ponzone at ipeva.fr <mailto:david.ponzone at ipeva.fr>> wrote:
>>> 
>>> api_hangup_hook
>>> 
>>> David Ponzone  Direction Technique
>>> email: david.ponzone at ipeva.fr <mailto:david.ponzone at ipeva.fr>
>>> tel:      01 74 03 18 97
>>> gsm:   06 66 98 76 34
>>> 
>>> Service Client IPeva
>>> tel:      0811 46 26 26
>>> www.ipeva.fr <>  -   www.ipeva-studio.com <>
>>> 
>>> Ce message et toutes les pièces jointes sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération. IPeva décline toute responsabilité au titre de ce message s'il a été altéré, déformé ou falsifié. Si vous n'êtes pas destinataire de ce message, merci de le détruire immédiatement et d'avertir l'expéditeur.
>>> 
>>> 
>>> 
>>> 
>>>> Le 30 mars 2017 à 00:18, Dave Horton <daveh at beachdognet.com <mailto:daveh at beachdognet.com>> a écrit :
>>>> 
>>>> I’m hoping to find a dialplan-based solution to this problem.  I have a call coming in, and I start executing a dialplan with various applications.  At some point, if the caller cancels before I have bridged or answered his or her call, I would like the ability to immediately execute some code — e.g. by jumping to another extension (or something like that) at the moment when the caller abandons.  I know this could be orchestrated in an event socket app, but as mentioned I would prefer a dialplan-based approach, if possible.  Any ideas?
>>>> 
>>>> Dave
>>>> _________________________________________________________________________
>>>> Professional FreeSWITCH Consulting Services: 
>>>> consulting at freeswitch.org <mailto:consulting at freeswitch.org>
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>>>> 
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>>>> 
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>>> _________________________________________________________________________
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>>> Professional FreeSWITCH Consulting Services: 
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>> 
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
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>> 
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>> http://confluence.freeswitch.org <http://confluence.freeswitch.org/>
>> http://www.cluecon.com <http://www.cluecon.com/>
>> 
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>> 
>> 
>> -- 
>> Brian West
>> brian at freeswitch.org <mailto:brian at freeswitch.org>
>> Twitter: @FreeSWITCH , @briankwest
>> 
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>> _________________________________________________________________________
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>> 
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> 
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services: 
> consulting at freeswitch.org <mailto:consulting at freeswitch.org>
> http://www.freeswitchsolutions.com <http://www.freeswitchsolutions.com/>
> 
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
> 
> FreeSWITCH-users mailing list
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> http://www.freeswitch.org
> 
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services: 
> consulting at freeswitch.org <mailto:consulting at freeswitch.org>
> http://www.freeswitchsolutions.com
> 
> Official FreeSWITCH Sites
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> http://confluence.freeswitch.org
> http://www.cluecon.com
> 
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