[Freeswitch-users] possible to use mod_fifo without parking a caller?

[David Ponzone]

For the reason I explained before, there would be almost no use to be able to run a call-center without answering calls and putting them in waiting queues, so I doubt that was implemented.
I suppose with a bounty, some people around may be able to do the right patch.

David Ponzone  Direction Technique
email: david.ponzone at ipeva.fr <mailto:david.ponzone at ipeva.fr>
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> Le 28 mars 2017 à 15:59, Dave Horton <daveh at beachdognet.com> a écrit :
> 
> I’m only planning on holding the call for about 20 seconds.  In my testing mod_fifo sends a 183 and then a 200.  Is there any way to configure it to just send the 183 ?
> On Mar 27, 2017, at 11:09 PM, David Ponzone <david.ponzone at ipeva.fr <mailto:david.ponzone at ipeva.fr>> wrote:
> 
> Dave,
> 
> I think the issue is that in most countries, a call cannot stay in early-media stage for an unlimited duration.
> I just tested that, and I receive a CANCEL from PSTN after 30 seconds.
> Of course, it can be different in your country or depending on your carrier, so you should check the maximum pre_answered call duration you can hope where you are.
> 
> David Ponzone  Direction Technique
> email: david.ponzone at ipeva.fr <mailto:david.ponzone at ipeva.fr>
> tel:      01 74 03 18 97
> gsm:   06 66 98 76 34
> 
> Service Client IPeva
> tel:      0811 46 26 26
> www.ipeva.fr <blocked::http://www.ipeva.fr/>  -   www.ipeva-studio.com <blocked::http://www.ipeva-studio.com/>
> 
> Ce message et toutes les pièces jointes sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération. IPeva décline toute responsabilité au titre de ce message s'il a été altéré, déformé ou falsifié. Si vous n'êtes pas destinataire de ce message, merci de le détruire immédiatement et d'avertir l'expéditeur.
> 
> 
> 
> 
>> Le 28 mars 2017 à 07:05, Dave Horton <daveh at beachdognet.com <mailto:daveh at beachdognet.com>> a écrit :
>> 
>> I’d like to use something like mod_fifo, if possible to support my use case:
>> 
>> - caller calls in
>> - freeswitch sends 183 (pre_answer) but does _not_ answer the call
>> - via out of bands means, I send information to an “agent” that a caller is waiting (providing uuid, or parking slot)
>> - agent calls in (to the “parking slot” or equivalent)
>> - caller is now bridged with agent
>> - OR, if no agent calls in within X seconds, caller is rejected with a SIP 480
>> 
>> Is something like that possible with mod_fifo, or other module?
>> 
>> Dave
>> _________________________________________________________________________
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>> 
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> 
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services: 
> consulting at freeswitch.org <mailto:consulting at freeswitch.org>
> http://www.freeswitchsolutions.com
> 
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
> 
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
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> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
> 
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services: 
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
> 
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
> 
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