[Freeswitch-users] Voicemail Forward in MultiDomain setup
Jai Rangi
jprangi at gmail.com
Wed Feb 15 18:29:41 MSK 2017
I am not using cgi, I am using lua (if that's what you mean) and the
directory information for user is exactly same. It's was copy pasted.
On Wed, Feb 15, 2017 at 7:25 AM Michael Jerris <mike at jerris.com> wrote:
>
> test by making the cgi return exactly the static file you just tested that
> worked, on every request for directory.
>
>
> On Wed, Feb 15, 2017 at 12:54 AM Jai Rangi <jprangi at gmail.com> wrote:
>
> So this is what I did,
> Copy pasted the directory structure returned by dynamic XML to static file
> directory/default.xml (changed the domainname, cause first it checks in
> database and then static file) and it worked just fine. To me looks like a
> bug.
>
> Not sure how to take trace in gdb, will check for that. If you know where
> the documentation is, I will appreciate that.
>
> Thank you,
>
> On Tue, Feb 14, 2017 at 9:41 AM, Michael Jerris <mike at jerris.com> wrote:
>
> That tells me for sure that what you are returning is wrong. Try to test
> returning what is in the static xml file. You can trace through in gdb and
> see what is supposed to be in there that its not finding to see what you
> are missing.
>
>
> On Feb 14, 2017, at 12:24 PM, Jai Rangi <jprangi at gmail.com> wrote:
>
> Michael,
> It does with work with static XML files, but not with dynamic XML. You can
> see in logs that XML directory is pulled just fine right after I dial
> [ext]# and then immediately domain not found error. Again it's only call
> forwarding that does not work, everything else works just fine. For example
> If I choose to send VM to email by pressing 4, that works.
> Behavior is same,
> Press 4,
> 1. it pulls the directory,
> 2. get the email
> 3. and forward the VM to email.
> While forwarding to another email,
> 1. it pulls the directory
> 2. Fails right after that.
>
> Thank you,
>
>
> On Tue, Feb 14, 2017 at 8:35 AM, Michael Jerris <mike at jerris.com> wrote:
>
> I’m fairly confident this works, and the issue is with how you are
> returning the domain lookup. you can put a small static directory in place
> and disable xml curl for directory and confirm this.
>
>
> On Feb 13, 2017, at 10:37 PM, Jai Rangi <jprangi at gmail.com> wrote:
>
> For a moment, I was excited. But tried to add groups and group tag, but no
> luck. Still same issue. I see the user directory being pulled and error
> domain not found. There must be something in voicemail app. Should I create
> a bug report?
>
>
> Thank you,
>
>
> On Sun, Feb 12, 2017 at 4:32 PM, Abaci B <abaci64 at gmail.com> wrote:
>
> the issue may be related to https://freeswitch.org/jira/browse/FS-5276
>
> On Fri, Feb 10, 2017 at 9:46 AM, Jai Rangi <jprangi at gmail.com> wrote:
>
> They are same, actual name is changed for privacy purpose.
>
>
>
>
> On Thu, Feb 9, 2017 at 11:49 PM Srigo Kana <ksrigo at gmail.com> wrote:
>
> Hi Rangi,
>
> In your directory Xml, defined domain is:
>
> <domain name="domain.companyname.com">
>
> In your logs, the format is: companyname.domainename.com
>
> It shld be the same one.
>
> Srigo
>
> Sent from my iPhone
>
> On 10 Feb 2017, at 07:49, Jai Rangi <jprangi at gmail.com> wrote:
>
> Collected some more data. Printed user details in the logs, I can see the
> LUA is called and user directory is returned with all the information, but
> it still fails with error that domainname not found.
>
> Here you can see after pressing 142#, directory details and error message
> right after that.
>
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.788356 [DEBUG]
> switch_rtp.c:7193 RTP RECV DTMF 8:1280
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.788356 [INFO]
> switch_channel.c:515 RECV DTMF 8:1280
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.808360 [DEBUG]
> switch_ivr_play_say.c:250 Handle play-file:[voicemail/vm-press.wav] (en:en)
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.808360 [DEBUG]
> switch_ivr_play_say.c:1468 Codec Activated L16 at 8000hz 1 channels 20ms
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.808360 [ALERT]
> switch_ivr_play_say.c:1399 sofia/internal/111 at companyname.domainname.com
> receive message [AUDIO_SYNC]
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.808360 [DEBUG]
> switch_ivr_play_say.c:1911 done playing file
> /usr/local/freeswitch/share/freeswitch/sounds/en/us/callie/voicemail/vm-press.wav
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.808360 [DEBUG]
> switch_ivr.c:195 Codec Activated L16 at 8000hz 1 channels 20ms
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.828410 [ALERT]
> switch_core_io.c:1152 sofia/internal/111 at companyname.domainname.com
> receive message [TRANSCODING_NECESSARY]
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.908390 [DEBUG]
> switch_ivr_play_say.c:70 No language specified - Using [en]
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.908390 [DEBUG]
> switch_ivr_play_say.c:250 Handle
> play-file:[voicemail/vm-forward_enter_ext.wav] (en:en)
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.908390 [DEBUG]
> switch_ivr_play_say.c:1468 Codec Activated L16 at 8000hz 1 channels 20ms
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.908390 [ALERT]
> switch_ivr_play_say.c:1399 sofia/internal/111 at companyname.domainname.com
> receive message [AUDIO_SYNC]
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.388411 [DEBUG]
> switch_rtp.c:7193 RTP RECV DTMF 1:1280
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.388411 [INFO]
> switch_channel.c:515 RECV DTMF 1:1280
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.388411 [DEBUG]
> switch_ivr_play_say.c:1911 done playing file
> /usr/local/freeswitch/share/freeswitch/sounds/en/us/callie/voicemail/vm-forward_enter_ext.wav
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.388411 [DEBUG]
> switch_ivr.c:195 Codec Activated L16 at 8000hz 1 channels 20ms
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.408431 [ALERT]
> switch_core_io.c:1152 sofia/internal/111 at companyname.domainname.com
> receive message [TRANSCODING_NECESSARY]
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.488430 [DEBUG]
> switch_ivr.c:1325 Codec Activated L16 at 8000hz 1 channels 20ms
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.808429 [DEBUG]
> switch_rtp.c:7193 RTP RECV DTMF 4:1280
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.808429 [INFO]
> switch_channel.c:515 RECV DTMF 4:1280
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:55.188430 [DEBUG]
> switch_rtp.c:7193 RTP RECV DTMF 2:1280
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:55.188430 [INFO]
> switch_channel.c:515 RECV DTMF 2:1280
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:56.148379 [DEBUG]
> switch_rtp.c:7193 RTP RECV DTMF #:1280
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:56.148379 [INFO]
> switch_channel.c:515 RECV DTMF #:1280
> 2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler]
> Section: directory
> 2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler] Tag
> Name: domain
> 2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler] Key
> Name: name
> 2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler] Key
> Value: companyname.domainname.com
> 2017-02-09 22:27:56.148379 [DEBUG] freeswitch_lua.cpp:365 DBH handle
> 0x7f27a0075280 Connected.
> 2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler]
> XML_STRING: <?xml version="1.0" encoding="UTF-8" standalone="no"?>
> <document type="freeswitch/xml">
> <section name="directory">
> <domain name="companyname.domainname.com">
> <user id="142" cidr="" number-alias="">
> <params>
> <param name="password" value="changed"/>
> <param name="vm-enabled" value="true"/>
> <param name="vm-password" value="142"/>
> <param name="vm-email-all-messages"
> value="true"/>
> <param name="vm-attach-file" value="true"/>
> <param name="vm-keep-local-after-email"
> value="true"/>
> <param name="vm-mailto" value="email at gmail.com
> "/>
> <param name="MWI-Account" value="
> 142 at companyname.domainname.com"/>
> <param name="timezone"
> value="America/Los_Angeles"/>
> <param name="dial-string"
> value="{sip_invite_domain=companyname.domainname.com,presence_id=
> 142 at companyname.domainname.com}${sofia_contact(
> 142 at companyname.domainname.com)}"/>
> </params>
> <variables>
> <variable name="domain_uuid" value=""/>
> <variable name="domain_name" value="
> companyname.domainname.com"/>
> <variable name="caller_id_name" value=""/>
> <variable name="caller_id_number" value=""/>
> <variable name="call_group" value="sales"/>
> <variable name="accountcode" value="5555555"/>
> <variable name="user_context" value=""/>
> <variable name="effective_caller_id_name"
> value="John"/>
> <variable name="outbound_caller_id_name"
> value="Company"/>
> <variable name="outbound_caller_id_name"
> value="ABC"/>
> <variable name="outbound_caller_id_number"
> value="19494710102"/>
> <variable name="directory_full_name"
> value="John"/>
> <variable name="recording" value="off"/>
> <variable name="callscreening" value="off"/>
> <variable name="limit_max" value="2"/>
> <variable name="record_stereo" value="true"/>
> <variable name="transfer_fallback_extension"
> value="operator"/>
> <variable name="export_vars"
> value="domain_name"/>
> </variables>
> </user>
> </domain>
> </section>
> </document>
> 2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler]
> Section: directory
> 2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler] Tag
> Name: domain
> 2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler] Key
> Name: name
> 2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler] Key
> Value: companyname.domainname.com
> 2017-02-09 22:27:56.148379 [DEBUG] freeswitch_lua.cpp:382 DBH handle
> 0x7f27a0075280 released.
> 2017-02-09 22:27:56.148379 [WARNING] mod_voicemail.c:3268 Cannot locate
> domain companyname.domainname.com
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:56.148379 [ERR]
> mod_voicemail.c:1768 Failed to forward message to 142
>
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:56.168414 [DEBUG]
> switch_ivr_play_say.c:250 Handle
> play-file:[voicemail/vm-that_was_an_invalid_ext.wav] (en:en)
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:56.168414 [DEBUG]
> switch_ivr_play_say.c:1468 Codec Activated L16 at 8000hz 1 channels 20ms
> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:56.168414 [ALERT]
> switch_ivr_play_say.c:1399 sofia/internal/
> 111 at companyname.domainname.com.com receive message [AUDIO_SYNC]
>
>
>
> On Thu, Feb 9, 2017 at 4:15 PM, Jai Rangi <jprangi at gmail.com> wrote:
>
> Thank for you your effort to help me out,
>
> In Voicmail IVR there are options, all options works fine,
> Example press 4 to send Voicemail to Email.
> 7 to Delete the recording, 2 to save the recording
> Press 8 to forward the message to another user.
>
> Everything works, Press 4 and VM get forwarded to email. Only things that
> does not work is 8, forward to another user. Its the Voicemail Application,
> that forgets the domainname after pressing 8.
>
> Here is my Dial plan for Voicemail.
>
> <extension name="Voicemail_check">
> <condition field="caller_id_number"
> expression="^(${destination_number})$">
> <action application="set"
> data="voicemail_domain=${domain_name}"/>
> <action application="answer"/>
> <action application="voicemail" data="check default
> ${domain_name} $1"/>
> </condition>
> </extension>
>
> Here is Directory
>
> <?xml version="1.0" encoding="UTF-8" standalone="no"?>
> <document type="freeswitch/xml">
> <section name="directory">
> <domain name="domain.companyname.com">
> <user id="142" cidr="" number-alias="">
> <params>
> <param name="password"
> value="notopentopublic"/>
> <param name="vm-enabled" value="true"/>
> <param name="vm-password" value="142"/>
> <param name="vm-email-all-messages"
> value="true"/>
> <param name="vm-attach-file" value="true"/>
> <param name="vm-keep-local-after-email"
> value="true"/>
> <param name="vm-mailto" value="email at gmail.com
> "/>
> <param name="MWI-Account" value="
> 142 at domain.companyname.com"/>
> <param name="timezone"
> value="America/Los_Angeles"/>
> <param name="dial-string"
> value="{sip_invite_domain=domain.companyname.com,presence_id=
> 142 at domain.companyname.com}${sofia_contact(142 at domain.companyname.com)}"/>
> </params>
> <variables>
> <variable name="domain_uuid" value=""/>
> <variable name="domain_name" value="
> domain.companyname.com"/>
> <variable name="caller_id_name" value=""/>
> <variable name="caller_id_number" value=""/>
> <variable name="call_group" value="sales"/>
> <variable name="accountcode" value="55555555"/>
> <variable name="user_context" value=""/>
> <variable name="effective_caller_id_name"
> value="Jai"/>
> <variable name="outbound_caller_id_name"
> value="somename"/>
> <variable name="outbound_caller_id_name"
> value="somename"/>
> <variable name="outbound_caller_id_number"
> value="000000000"/>
> <variable name="directory_full_name"
> value="Name"/>
> <variable name="recording" value="off"/>
> <variable name="callscreening" value="off"/>
> <variable name="limit_max" value="2"/>
> <variable name="record_stereo" value="true"/>
> <variable name="transfer_fallback_extension"
> value="operator"/>
> <variable name="export_vars"
> value="domain_name"/>
> </variables>
> </user>
> </domain>
> </section>
> </document>
>
> In Voicmail IVR there are options, all options works fine,
> Example press 4 to send Voicemail to Email.
> 7 to Delete the recording
> Press 8 to forward the message to another user.
>
> Everything works, Press 4 and VM get forwarded to email. Only things that
> does not work is 8, forward to another user. Its the Voicemail Application,
> that forgets the domainname after pressing 8.
>
> What else I can collect and share to get any help/suggestion.
>
> Best,
>
> On Thu, Feb 9, 2017 at 8:58 AM, Michael Jerris <mike at jerris.com> wrote:
>
> Then your lua script is not returning what it should for that domain
> lookup. If you add some debug to your lua script you should see the lookup
> request.
>
> On Feb 8, 2017, at 5:32 PM, Jai Rangi <jprangi at gmail.com> wrote:
>
> Problem is that I am using lua xml-hanlder-binding for directory and all
> the user credentials are generated by lua script dynamically. If I add the
> domain manually in directory/default.xml, it still does not find the user.
>
>
>
> On Wed, Feb 8, 2017 at 12:57 PM, Michael Jerris <mike at jerris.com> wrote:
>
> your directory has no domain that matches that one. More info on how to
> configure the directory is here:
>
> https://freeswitch.org/confluence/display/FREESWITCH/Directory
>
> On Feb 8, 2017, at 3:37 PM, Jai Rangi <jprangi at gmail.com> wrote:
>
> Surprising, no one else is having this issue and no fix? Not sure if this
> is a bug, I can open a bug report if some one can confirm.
>
>
>
> On Wed, Feb 1, 2017 at 8:46 AM, Jai Rangi <jprangi at gmail.com> wrote:
>
> May be there is a setting, where FS will know all the domains it should
> listen to. But everything else works great except VM forwarding.
>
> On Wed, Feb 1, 2017 at 8:41 AM, Jai Rangi <jprangi at didforsale.com> wrote:
>
> Yes I can see that, but why it wont recognize the domain. I can leave
> voicemail for this this.
>
> *Jai Rangi*
> Cebod Technologies LLC dba DIDforSale/Cebod Telecom
> O 949-471-0102 | C 949-419-7634 <1-949-419-7634> | F 949-269-0449 /
> 949-232-1410 | jprangi at didforsale.com www.cebod.com | www.didforsale.com
> |3200 Bristol St Suite 615, Costa Mesa, CA 92626 |
>
>
>
>
>
>
> On Wed, Feb 1, 2017 at 7:39 AM, Michael Jerris <mike at jerris.com> wrote:
>
> 2017-01-31 21:23:37.116117 [WARNING] mod_voicemail.c:3268 Cannot locate
> domain company.phonesystemdomain.com
>
> that's the issue
>
> On Tue, Jan 31, 2017 at 11:42 PM Jai Rangi <jprangi at gmail.com> wrote:
>
> We are using Freeswitch for a multidomain setup and experiencing problem
> in forwarding voice mail message to another extension in the same domain.
>
> This is what I see in the logs
>
> 2017-01-31 21:23:37.116117 [WARNING] mod_voicemail.c:3268 Cannot locate
> domain company.phonesystemdomain.com <http://j2h.la.cebodtelecom.com/>
> 30a4bcaa-cd5a-4be8-88bf-94e888f98a16 2017-01-31 21:23:37.116117 [ERR]
> mod_voicemail.c:1768 Failed to forward message to 130
> 30a4bcaa-cd5a-4be8-88bf-94e888f98a16 2017-01-31 21:23:37.116117 [DEBUG]
> switch_ivr_play_say.c:70 No language specified - Using [en]
> 30a4bcaa-cd5a-4be8-88bf-94e888f98a16 2017-01-31 21:23:37.136121 [DEBUG]
> switch_ivr_play_say.c:250 Handle
> play-file:[voicemail/vm-that_was_an_invalid_ext.wav] (en:en)
>
> Anyone else experiencing this, any fix? Not sure if this is a bug. I have
> experienced this in 1.4, 1.6.6, 1.6.9 and latest stable 1.6.13.
>
> Thank you,
> Jai
>
>
>
> _________________________________________________________________________
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>
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> _________________________________________________________________________
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>
> Official FreeSWITCH Sites
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>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
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> http://confluence.freeswitch.org
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>
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