[Freeswitch-users] Problem with personalized locutions and use of say with type shor_date_time.

Thu Dec 14 02:02:01 UTC 2017

Hi Miguel Jesús,

That's because mod_say_es doesn't implement all say types, but most of 
the TTS configs use them (e.g. lang/en/vm/sounds.xml:396 <action 
function="say" data="$1" method="pronounced" type="short_date_time"/>). 
So, if you use as the base the English configs (because the Spanish base 
lacks voicemail or conference configs), mod_say_es won't work.

The Spanish sounds/prompts are broken. You may try to use mod_say_es_ar 
which is based on the latest mod_say_en, but it has some issues with 
some prompts anyway (though easier to solve). Basically, the problem is 
that the mod_say_es is outdated, the TTS configs are not in sync with it 
and the available Spanish prompts (sounds_es_mx_maria and 
sounds_es_ar_mario, I couldn't find others) are also not in sync with 
the configs and the say modules, and are incomplete (e.g. no "un" sound 
for "usted tiene /un/ mensaje nuevo" ("you have /one/ new message"), 
some words lack singular or plural forms, some prompts are completely 
absent (e.g. "entered the conference"), etc.).

I had to mix sounds from the 2 sets (MX and AR) and even borrow some 
sounds from the asterisk sounds. Even this way the result is not great 
(masculine and feminine voices mixed in the same sentence, lack of 
singular/plural forms for some words, etc.), but at least it works and 
the users can interact with the system.

The Spanish support in FS is not production ready. What should be done?

 1. mod_say_es should be updated to be in sync and as complete as the
    rest of the say modules (should be based on mod_say_en as this is
    the reference). And there is NO need for country-specific Spanish
    *say modules*, i.e. the grammar (the sentence composition) is the
    same in all regions. Only the prompts should be recorded by native
    speakers of each country.
 2. The Spanish TTS configs should be updated accordingly (again, NO
    country-specific configs).
 3. The list of necessary sounds (i.e. the prompts (texts) to
    country-adapt and record) should be defined (either in English or in
    neutral Spanish).
 4. A country-neutral set of Spanish sounds should be created.

Once this is ready, the community could provide the prompts for 
country-specific dialects. And I'm ready to co-sponsor the Spanish base 
(the 4 items list above) and to provide the correct es_AR prompts. If 
someone can implement the Spanish base (at least the first 3 items 
above), please let us know your price, I guess we could crowd-fund it.

Regards,
Anatoli

*From:* Miguel Jesús López Valverde
*Sent:* Wednesday, December 13, 2017 14:51
*To:* Freeswitch-users
*Subject:* [Freeswitch-users] Problem with personalized locutions and 
use of say with type shor_date_time.

Hello Freeswitch users:

I send this email to you with a new problem found.

I have a set of complete locutions created with a TTS for Spanish 
locutions installed in Freeswitch, along with those brought by default 
in English.

When using the phrases in Spanish, I am only having problems when using 
the directive:

<action function = "say" data = "$ 1" method = "pronounced" type = 
"short_date_time" />

but with other directives "say" with different methods, I'm not having 
any problems. For example, when accessing voicemail using these 
locutions set in Spanish, I get the following error that prevents access 
to recorded messages:

2017-12-13 16:58:52.252852 [DEBUG] switch_ivr_play_say.c:250 Handle 
play-file:[voicemail/vm-new.wav] (es_CB:es)

2017-12-13 16:58:52.252852 [DEBUG] switch_ivr_play_say.c:1498 Codec 
Activated L16 at 8000hz 1 channels 20ms

2017-12-13 16:58:53.172924 [DEBUG] switch_ivr_play_say.c:1942 done 
playing file 
/usr/local/freeswitch/sounds/es/colabora/sonia/voicemail/vm-new.wav

2017-12-13 16:58:53.292911 [DEBUG] switch_ivr_play_say.c:250 Handle 
play-file:[voicemail/vm-message_number.wav] (es_CB:es)

2017-12-13 16:58:53.292911 [DEBUG] switch_ivr_play_say.c:1498 Codec 
Activated L16 at 8000hz 1 channels 20ms

2017-12-13 16:58:54.832899 [DEBUG] switch_ivr_play_say.c:1942 done 
playing file 
/usr/local/freeswitch/sounds/es/colabora/sonia/voicemail/vm-message_number.wav

2017-12-13 16:58:54.932903 [DEBUG] switch_ivr_play_say.c:250 Handle 
say:[1] (es_CB:es)

2017-12-13 16:58:54.932903 [DEBUG] switch_ivr_play_say.c:1498 Codec 
Activated L16 at 8000hz 1 channels 20ms

2017-12-13 16:58:55.872903 [DEBUG] switch_ivr_play_say.c:1942 done 
playing file /usr/local/freeswitch/sounds/es/colabora/sonia/digits/1.wav

2017-12-13 16:58:55.972959 [DEBUG] switch_ivr_play_say.c:70 No language 
specified - Using [es_CB]

*2017-12-13 16:58:55.972959 [DEBUG] switch_ivr_play_say.c:250 Handle 
say:[1513180033] (es_CB:es)*

*2017-12-13 16:58:55.972959 [ERR] mod_say_es.c:471 Unknown Say type=[18]*

By changing this language by default English, it works correctly ...

2017-12-13 17:18:05.327117 [DEBUG] switch_ivr_play_say.c:70 No language 
specified - Using [en]

2017-12-13 17:18:05.367151 [DEBUG] switch_ivr_play_say.c:250 Handle 
play-file:[voicemail/vm-new.wav] (en:en)

2017-12-13 17:18:05.367151 [DEBUG] switch_ivr_play_say.c:1498 Codec 
Activated L16 at 8000hz 1 channels 20ms

2017-12-13 17:18:05.667117 [DEBUG] switch_ivr_play_say.c:1942 done 
playing file /usr/local/freeswitch/sounds/en/us/callie/voicemail/vm-new.wav

2017-12-13 17:18:05.767136 [DEBUG] switch_ivr_play_say.c:250 Handle 
play-file:[voicemail/vm-message_number.wav] (en:en)

2017-12-13 17:18:05.767136 [DEBUG] switch_ivr_play_say.c:1498 Codec 
Activated L16 at 8000hz 1 channels 20ms

2017-12-13 17:18:06.587140 [DEBUG] switch_ivr_play_say.c:1942 done 
playing file 
/usr/local/freeswitch/sounds/en/us/callie/voicemail/vm-message_number.wav

2017-12-13 17:18:06.707138 [DEBUG] switch_ivr_play_say.c:250 Handle 
say:[1] (en:en)

2017-12-13 17:18:06.707138 [DEBUG] switch_ivr_play_say.c:1498 Codec 
Activated L16 at 8000hz 1 channels 20ms

2017-12-13 17:18:07.407128 [DEBUG] switch_ivr_play_say.c:1942 done 
playing file file_string://digits/1.wav

2017-12-13 17:18:07.507133 [DEBUG] switch_ivr_play_say.c:70 No language 
specified - Using [en]

2017-12-13 17:18:07.527108 [DEBUG] switch_ivr_play_say.c:250 Handle 
say:[1513180033] (en:en)

2017-12-13 17:18:07.527108 [DEBUG] switch_ivr_play_say.c:1498 Codec 
Activated L16 at 8000hz 1 channels 20ms

2017-12-13 17:18:10.427138 [DEBUG] switch_ivr_play_say.c:1942 done 
playing file 
file_string://time/today.wav!time/at.wav!digits/3.wav!digits/40.wav!digits/7.wav!time/p-m.wav

2017-12-13 17:18:10.547147 [DEBUG] switch_ivr_play_say.c:1498 Codec 
Activated L16 at 8000hz 1 channels 20ms

It is proven that I have all the locutions in Spanish, including those 
in the "time" and "digits" folders.

Does anyone know how I can get a proper voicemail operation with 
personalized locutions when using the function "say" with "type =" 
short_date_time "" ?.

Thank you very much and best regards.

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