[Freeswitch-users] Choppy audio when conferencing 4+ participants

[Michael Jerris]

can you reproduce the same issue on real hardware?  We’ve seen all kinds of weird timing issues that could account for this running on aws.

> On Apr 14, 2017, at 4:16 PM, Bilal Dar <bilal at rgate-systems.com> wrote:
> 
> Its an AWS m3.2xlarge instance.
> 
> On Fri, Apr 14, 2017 at 9:57 AM, Michael Jerris <mike at jerris.com <mailto:mike at jerris.com>> wrote:
> Real hardware or VM?
> 
> > On Apr 14, 2017, at 12:48 PM, Bilal Dar <bilal at rgate-systems.com <mailto:bilal at rgate-systems.com>> wrote:
> >
> > I have been struggling with an issue for almost 2 weeks.
> >
> > Our regular calls have no quality issue and looking RTCP statistics network conditions are perfect. We have normally on peak hr 60 calls and around 10 conferences.
> >
> > We have noticed that when we have 2 conferences of 4 or 5 participants, audio starts breaking for the users who are on conference. Regular calls do not experience any quality degradation.
> >
> > I upgraded the server to specs of 30Gig memory and 8 vCPU but still the issue exists. Common thing I have noticed even during off-peak hrs is that two 4+ participant call can cause the issue.
> >
> > I have ruled out network & hardware. Last change I made was moved all users to G.711 from G.722. Now I am not sure what other steps I can take. Appreciate any suggestions.
> 

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