[Freeswitch-users] Choppy audio when conferencing 4+ participants

[Michael Jerris]

Real hardware or VM?

> On Apr 14, 2017, at 12:48 PM, Bilal Dar <bilal at rgate-systems.com> wrote:
> 
> I have been struggling with an issue for almost 2 weeks.
> 
> Our regular calls have no quality issue and looking RTCP statistics network conditions are perfect. We have normally on peak hr 60 calls and around 10 conferences.
> 
> We have noticed that when we have 2 conferences of 4 or 5 participants, audio starts breaking for the users who are on conference. Regular calls do not experience any quality degradation.
> 
> I upgraded the server to specs of 30Gig memory and 8 vCPU but still the issue exists. Common thing I have noticed even during off-peak hrs is that two 4+ participant call can cause the issue.
> 
> I have ruled out network & hardware. Last change I made was moved all users to G.711 from G.722. Now I am not sure what other steps I can take. Appreciate any suggestions.