[Freeswitch-users] Grandstream GXP1625 not working with Freeswitch Version 1.4.26~64bit

Uday kumar udy786 at gmail.com
Wed Apr 5 10:29:36 MSD 2017 

Hello All,

I have now new other GXP 1625 IP Phone and still facing same problem with
this device also. I contacted Grandstream Support and sent them packet
capture of IP Phone. As per them its looks like normal from IP phone.

We got other device i.e Cisco/ Tandberg DX80 and having same problem with
this device also.

Incoming is working on both device but when making outgoing calls its not
working. In same network we have other Grandstream IP phone and softphone
and its working. We tried this device with from different network but still
same that not working.

I saved pcap file and this what I got there.

[image: Inline image 2]

Please advice.

Thanks
Uday.




Thanks
Uday.

On Fri, Mar 17, 2017 at 6:52 PM, Uday kumar <udy786 at gmail.com> wrote:

> Thank you Brain. Looks like this the best solution for me because tried
> all possible things and did't worked. :) :) :)
>
> On Fri, Mar 17, 2017 at 5:44 PM, Brian West <brian at freeswitch.org> wrote:
>
>> Or the tried and true method I've used that saves tons of time, Take a
>> baseball bat to it and get a different phone! :). Could just be bad
>> hardware.
>>
>> On Fri, Mar 17, 2017 at 4:00 AM, Volodymyr Fedorov <lexxua at gmail.com>
>> wrote:
>>
>>> Hi,
>>> try to turn-on syslog on ip-phone and point it to syslog server. You
>>> will see why phone rejects or does not receive auth - challenge.
>>>
>>>
>>>
>>> On Thu, Mar 16, 2017 at 9:37 PM, Sergey Safarov <s.safarov at gmail.com>
>>> wrote:
>>>
>>>> Try switch to TCP transport.
>>>>
>>>> чт, 16 мар. 2017 г. в 23:31, Brian West <brian at freeswitch.org>:
>>>>
>>>>> The phone is probably trying to share a port with another phone on the
>>>>> network, have you verified no other phones are using the same port?  The
>>>>> 407 may very well be going to another phone sitting behind the NAT.
>>>>>
>>>>> On Thu, Mar 16, 2017 at 4:27 PM, Ken Rice <krice at freeswitch.org>
>>>>> wrote:
>>>>>
>>>>> Different phone, different firmware, different configuration…
>>>>>
>>>>>
>>>>>
>>>>> But its obvious from the sip trace you posted that the phone is not
>>>>> sending a new invite with the authentication header as is required.
>>>>>
>>>>>
>>>>>
>>>>> This is a configuration issue of the phone or it’s a network issue
>>>>>
>>>>>
>>>>>
>>>>> *From:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
>>>>> freeswitch-users-bounces at lists.freeswitch.org] *On Behalf Of *Uday
>>>>> kumar
>>>>> *Sent:* Thursday, March 16, 2017 3:22 PM
>>>>> *To:* FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
>>>>> *Subject:* Re: [Freeswitch-users] Grandstream GXP1625 not working
>>>>> with Freeswitch Version 1.4.26~64bit
>>>>>
>>>>>
>>>>>
>>>>> On router nothing is blocked. All ports are allowed. My point is, if
>>>>> its router issue then how from same network others extension, ip phone,
>>>>> softphone working without any issues.
>>>>>
>>>>>
>>>>>
>>>>> On Mar 17, 2017 1:28 AM, "Sergey Safarov" <s.safarov at gmail.com> wrote:
>>>>>
>>>>> Similar issue may be because is broken SIP ALG feature on NAT router.
>>>>>
>>>>> Please disable SIP ALG feature on rotuter.
>>>>>
>>>>>
>>>>>
>>>>> чт, 16 мар. 2017 г. в 22:55, Sergey Safarov <s.safarov at gmail.com>:
>>>>>
>>>>> Brian
>>>>> Here client is acknoledges auth request message.
>>>>>
>>>>>
>>>>>
>>>>>    ACK sip:110 at Server_IP SIP/2.0
>>>>>
>>>>>    Via: SIP/2.0/UDP Server_IP:65476;branch=z9hG4bK857495836;rport
>>>>>
>>>>>    Route: <sip:Server_IP:5060;lr>
>>>>>
>>>>>    From: "2005101" <sip:2005101 at Server_IP>;tag=1993111711
>>>>>
>>>>>    To: <sip:110 at Server_IP>;tag=0j437DHZcpFDm
>>>>>
>>>>>    Call-ID: 252680529-5060-12 at GG.CCG.HD.CAA
>>>>>
>>>>>    CSeq: 100 ACK
>>>>>
>>>>>    Content-Length: 0
>>>>>
>>>>>
>>>>>
>>>>> чт, 16 мар. 2017 г. в 22:46, Brian West <brian at freeswitch.org>:
>>>>>
>>>>> Its not sending it because the phone isn't receiving the challenge.
>>>>> :). Check your firewall settings.
>>>>>
>>>>>
>>>>>
>>>>> /b
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Thu, Mar 16, 2017 at 3:41 PM, Michael Jerris <mike at jerris.com>
>>>>> wrote:
>>>>>
>>>>> No, the phone is never sending an auth header…
>>>>>
>>>>>
>>>>>
>>>>> On Mar 16, 2017, at 3:33 PM, Sergey Safarov <s.safarov at gmail.com>
>>>>> wrote:
>>>>>
>>>>>
>>>>>
>>>>> Think your FreeSwitch not have user/password creadentional to auth
>>>>> call.
>>>>>
>>>>>
>>>>>
>>>>> чт, 16 мар. 2017 г. в 22:15, Uday kumar <udy786 at gmail.com>:
>>>>>
>>>>> Hi Brain,
>>>>>
>>>>>
>>>>>
>>>>> Thank you for your advice. If will not get solution then sure I will
>>>>> update it to 1.6.
>>>>>
>>>>>
>>>>>
>>>>> In siptrace its saying Proxy Authentication Required.
>>>>>
>>>>>
>>>>>
>>>>> Please advice.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Fri, Mar 17, 2017 at 12:22 AM, Brian West <brian at freeswitch.org>
>>>>> wrote:
>>>>>
>>>>> "difficult for me to update"
>>>>>
>>>>>
>>>>>
>>>>> Thats a bad position to paint yourself into, Honestly updating to 1.6
>>>>> isn't that painful, there were only a few variables that changed most of it
>>>>> was a few sip_ moving to rtp_ because they are really media related
>>>>> variables.
>>>>>
>>>>>
>>>>>
>>>>> Honestly you should at least try! :)
>>>>>
>>>>>
>>>>>
>>>>> /b
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Thu, Mar 16, 2017 at 2:36 PM, Uday kumar <udy786 at gmail.com> wrote:
>>>>>
>>>>> HI Ken,
>>>>>
>>>>>
>>>>>
>>>>> Thank you for your reply. I have my setup on 1.4 for its difficult for
>>>>> me to update Freeswitch.
>>>>>
>>>>>
>>>>>
>>>>> From same network other IP phone and extensions are working. Server is
>>>>> hosted on Public IP. Network does not have any firewall or router
>>>>> restriction. From same network all other device work but only this is not
>>>>> working. I tried different extension but still same.
>>>>>
>>>>>
>>>>>
>>>>> Thanks
>>>>>
>>>>> Uday.
>>>>>
>>>>>
>>>>>
>>>>> On Thu, Mar 16, 2017 at 11:29 PM, Ken Rice <krice at freeswitch.org>
>>>>> wrote:
>>>>>
>>>>> Without more information I would say this sounds like a NAT issue.
>>>>>
>>>>>
>>>>>
>>>>> Also FreeSWITCH 1.4 has been deprecated for quite a while…. 1.6.15 is
>>>>> the current release version.
>>>>>
>>>>>
>>>>>
>>>>> *From:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
>>>>> freeswitch-users-bounces at lists.freeswitch.org] *On Behalf Of *Uday
>>>>> kumar
>>>>> *Sent:* Thursday, March 16, 2017 12:51 PM
>>>>> *To:* FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
>>>>> *Subject:* [Freeswitch-users] Grandstream GXP1625 not working with
>>>>> Freeswitch Version 1.4.26~64bit
>>>>>
>>>>>
>>>>>
>>>>> Hi,
>>>>>
>>>>>
>>>>>
>>>>> I have multiple Grandstream IP phone in my network. All IP phones are
>>>>> working but only one IP phone is not workint i.e GXP1625 with Freeswitch. I
>>>>> am able to register extension and also incoming call is working but when
>>>>> making outgoing call then only its not working. I tried same IP phone with
>>>>> Asterisk and its working in incoming and outgoing both.
>>>>>
>>>>>
>>>>>
>>>>> I am using this only for extension to extension calls so incoming and
>>>>> outgoing calls only between extensions.
>>>>>
>>>>>
>>>>>
>>>>> Is Grandstream GXP1625 supported with Freeswitch or not?
>>>>>
>>>>>
>>>>>
>>>>> *When I am dialing outgoing call then on CLI getting below logs:-*
>>>>>
>>>>>
>>>>>
>>>>> [NOTICE] switch_channel.c:1077 New Channel
>>>>> sofia/internal/2005101 at Server_IP [ab84501a-345e-445c-8d4a-52d4d
>>>>> 6594e21]
>>>>>
>>>>> [DEBUG] switch_core_session.c:1062 Send signal
>>>>> sofia/internal/2005101 at Server_IP [BREAK]
>>>>>
>>>>> [DEBUG] switch_core_session.c:1062 Send signal
>>>>> sofia/internal/2005101 at Server_IP [BREAK]
>>>>>
>>>>> [DEBUG] switch_core_state_machine.c:472 (sofia/internal/2005101 at Server_IP)
>>>>> Running State Change CS_NEW
>>>>>
>>>>> [DEBUG] sofia.c:8957 sofia/internal/2005101 at Server_IP receiving
>>>>> invite from XX.XX.XX.XX:65476 version: 1.4.26  64bit
>>>>>
>>>>> [DEBUG] sofia.c:9124 IP XX.XX.XX.XX Rejected by acl "domains". Falling
>>>>> back to Digest auth.
>>>>>
>>>>> [DEBUG] switch_core_state_machine.c:491 (sofia/internal/2005101 at Server_IP)
>>>>> State NEW
>>>>>
>>>>> [DEBUG] switch_core_session.c:1062 Send signal
>>>>> sofia/internal/2005101 at Server_IP [BREAK]
>>>>>
>>>>> [DEBUG] sofia.c:2065 detaching session ab84501a-345e-445c-8d4a-52d4d6
>>>>> 594e21
>>>>>
>>>>>
>>>>>
>>>>> *Output of sofia status profile internal reg 2005101:-*
>>>>>
>>>>>
>>>>>
>>>>> Registrations:
>>>>>
>>>>> ============================================================
>>>>> =====================================
>>>>>
>>>>> Call-ID:        926642231-5060-1 at GG.CCG.HD.CAA
>>>>>
>>>>> User:           2005101 at Server_IP
>>>>>
>>>>> Contact:        "" <sip:2005101 at XX.XX.XX.XX:65476>
>>>>>
>>>>> Agent:          Grandstream GXP1625 1.0.4.6
>>>>>
>>>>> Status:         Registered(UDP)(unknown) EXP(2017-03-16 12:25:52)
>>>>> EXPSECS(2409)
>>>>>
>>>>> Ping-Status:    Reachable
>>>>>
>>>>> Ping-Time:      0.00
>>>>>
>>>>> Host:           Server_IP
>>>>>
>>>>> IP:             XX.XX.XX.XX
>>>>>
>>>>> Port:           65476
>>>>>
>>>>> Auth-User:      2005101
>>>>>
>>>>> Auth-Realm:     Server_IP
>>>>>
>>>>> MWI-Account:    2005101 at Server_IP
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> ____________________________________________________________
>>>>> _____________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> http://www.freeswitch.org
>>>>> http://confluence.freeswitch.org
>>>>> http://www.cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/free
>>>>> switch-users
>>>>> http://www.freeswitch.org
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> *Brian West*
>>>>> brian at freeswitch.org
>>>>>
>>>>> *Twitter: @FreeSWITCH , @briankwest*
>>>>>
>>>>> http://www.freeswitchbook.com
>>>>> http://www.freeswitchcookbook.com
>>>>>
>>>>> Allison prompts for FreeSWITCH:
>>>>>
>>>>> *https://www.gofundme.com/allison-prompts-for-freeswitch*
>>>>> <https://www.gofundme.com/allison-prompts-for-freeswitch>
>>>>>
>>>>> Got Bugs? Report them here <https://freeswitch.org/jira>! | Reddit:
>>>>> /r/freeswitch <https://www.reddit.com/r/freeswitch>
>>>>>
>>>>> *T:*+19184209001 <(918)%20420-9001> | *F:*+19184209002
>>>>> <(918)%20420-9002> | *M:*+1918424WEST (9378)
>>>>> *Skype:*briankwest
>>>>>
>>>>> ____________________________________________________________
>>>>> _____________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> http://www.freeswitch.org
>>>>> http://confluence.freeswitch.org
>>>>> http://www.cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/free
>>>>> switch-users
>>>>> http://www.freeswitch.org
>>>>>
>>>>>
>>>>> ____________________________________________________________
>>>>> _____________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> http://www.freeswitch.org
>>>>> http://confluence.freeswitch.org
>>>>> http://www.cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/free
>>>>> switch-users
>>>>> http://www.freeswitch.org
>>>>>
>>>>>
>>>>> ____________________________________________________________
>>>>> _____________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> http://www.freeswitch.org
>>>>> http://confluence.freeswitch.org
>>>>> http://www.cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/free
>>>>> switch-users
>>>>> http://www.freeswitch.org
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> *Brian West*
>>>>> brian at freeswitch.org
>>>>>
>>>>> *Twitter: @FreeSWITCH , @briankwest*
>>>>>
>>>>> http://www.freeswitchbook.com
>>>>> http://www.freeswitchcookbook.com
>>>>>
>>>>> Allison prompts for FreeSWITCH:
>>>>>
>>>>> *https://www.gofundme.com/allison-prompts-for-freeswitch*
>>>>> <https://www.gofundme.com/allison-prompts-for-freeswitch>
>>>>>
>>>>> Got Bugs? Report them here <https://freeswitch.org/jira>! | Reddit:
>>>>> /r/freeswitch <https://www.reddit.com/r/freeswitch>
>>>>>
>>>>> *T:*+19184209001 <(918)%20420-9001> | *F:*+19184209002
>>>>> <(918)%20420-9002> | *M:*+1918424WEST (9378)
>>>>> *Skype:*briankwest
>>>>> ____________________________________________________________
>>>>> _____________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> http://www.freeswitch.org
>>>>> http://confluence.freeswitch.org
>>>>> http://www.cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/free
>>>>> switch-users
>>>>> http://www.freeswitch.org
>>>>
>>>>
>>>> ____________________________________________________________
>>>> _____________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>> Official FreeSWITCH Sites
>>>> http://www.freeswitch.org
>>>> http://confluence.freeswitch.org
>>>> http://www.cluecon.com
>>>>
>>>> FreeSWITCH-users mailing list
>>>> FreeSWITCH-users at lists.freeswitch.org
>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/free
>>>> switch-users
>>>> http://www.freeswitch.org
>>>>
>>>
>>>
>>>
>>> --
>>> Best regards,
>>> Volodymyr
>>>
>>> ____________________________________________________________
>>> _____________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
>>> Official FreeSWITCH Sites
>>> http://www.freeswitch.org
>>> http://confluence.freeswitch.org
>>> http://www.cluecon.com
>>>
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> http://www.freeswitch.org
>>>
>>
>>
>>
>> --
>>
>> *Brian West*
>> brian at freeswitch.org
>>
>> *Twitter: @FreeSWITCH , @briankwest*
>>
>> http://www.freeswitchbook.com
>> http://www.freeswitchcookbook.com
>>
>> Allison prompts for FreeSWITCH:
>>
>> *https://www.gofundme.com/allison-prompts-for-freeswitch*
>> <https://www.gofundme.com/allison-prompts-for-freeswitch>
>>
>> Got Bugs? Report them here <https://freeswitch.org/jira>! | Reddit:
>> /r/freeswitch <https://www.reddit.com/r/freeswitch>
>>
>> *T:*+19184209001 <+1%20918-420-9001> | *F:*+19184209002
>> <+1%20918-420-9002> | *M:*+1918424WEST (9378)
>> *Skype:*briankwest
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>
>
>
> --
> Thanks & Regard
> Uday
> Site:- www.shareyourknowledge.in
> Mobile:- +91-9377579349 <093775%2079349>
>



-- 
Thanks & Regard
Uday
Site:- www.shareyourknowledge.in
Mobile:- +91-9377579349
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