[Freeswitch-users] 100% CPU usage
Grant Bagdasarian
gb at cm.nl
Mon Apr 3 17:38:02 MSD 2017
Just a small update.
We did some testing today, and it looks like calls to the database are causing the call inside freeswitch to hang.
We traced it back to the call to dbh:query where the call just hangs. It doesn’t even have to be high load. Generating only a total of 10 calls with 10 CPS causes 1 or 2 channels to hang.
What is interesting is when I do a uuid_kill freeswitch cli reports it has been killed, but the show channels command still shows the channel there. Another uuid_kill returns “Error no such channel”. The channel id still shows up in the uuid_kill list.
When we kill the sql session in mysql itself, that’s when freeswitch starts to go berserk and the CPU spikes to 100%. You can either kill it manually or wait for the mysql server timeout. Either way, 100% cpu usage.
We put the session:ready() check everywhere possible, without success. We also rewrote some parts of the db access, connecting and releasing in the connection pool, but with no luck.
From: freeswitch-users-bounces at lists.freeswitch.org [mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Cj B
Sent: vrijdag 31 maart 2017 17:04
To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
Subject: Re: [Freeswitch-users] 100% CPU usage
Hi All,
Thanks for you detailed replies and suggestions… I spent yesterday setting up a test box and doing some testing.
Just for information, my production boxes are Intel(R) Xeon(R) CPU E5430 @ 2.66GHz and Intel(R) Xeon(R) CPU L5520 @ 2.27GHz with 16gb RAM on raw hardware, 15ksas drives, local storage and core.db is in memory. My expiry is set to 360seconds and I do have manage-presence. I do not appear to have sip-force-expires set that I see anywhere.
Here’s some interesting things I found.
* Test box was a digitalocean $5 droplet, 1 CPU, 512RAM. Configured it exactly as my production boxes, FS 1.6.15, all the same scripts, same number of Destinations, same number of domains, etc. I registered 10 phones to it and had 6 active calls, including 1 video call with no problems at all with expected CPU usage for such a low power box (around 50% CPU)
* With this information I then started looking at other things on my production boxes. I did a service freeswitch restart and when freeswitch came back up it was complaining that 5060 and 8021 were still in use. I did a netstat -npl | grep 8021 and noticed there was an “sh” process still active on both those ports. I killed the process and FS came back up. However I noticed that my RAM usage hadn’t decreased at all. I would expect that upon restating FS, it would free up RAM, am I mistaken here? Perhaps whatever that Sh process was is a cleanup?
* I then rebooted one of my servers and memory dropped and noticed that CPU usage had also dropped to about 1-2% when idle. So I rebooted the other servers as well and CPU usage dropped.
It’s now been about 13 hours and I see CPU starting to climb again and my RAM is 100% used again.
I will continue to monitor today and send any updates. Thanks again for everyone’s suggestions!
Cj B
On Mar 31, 2017, at 12:34 AM, Shaun Stokes <shaun.stokes at itec-support.co.uk<mailto:shaun.stokes at itec-support.co.uk>> wrote:
Also, a few questions that might help us solve this.
What is the registration expiry on the devices (i.e. how frequently are they trying to re-register)? If you have 60 devices which are re-registering every 30 seconds (120 registrations per minute) this would be comparable to over 2000 devices re-registering every 20 minutes.
What are you SIP profile forced registry expiry settings (sip-force-expires, sip-expires-max-deviation)?
Are you using presence (manage-presence)?
From: freeswitch-users-bounces at lists.freeswitch.org<mailto:freeswitch-users-bounces at lists.freeswitch.org> [mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Shaun Stokes
Sent: 31 March 2017 08:17
To: 'FreeSWITCH Users Help' <freeswitch-users at lists.freeswitch.org<mailto:freeswitch-users at lists.freeswitch.org>>
Subject: Re: [Freeswitch-users] 100% CPU usage
Cj B,
What hyper-visor are you using? Also, what spec (AMD or Intel host, number of cores, RAM, 15k SAS or SSD storage, local or network storage etc)?
This sounds very similar to problems we had on virtual hardware but we were closer to 400 registrations before we ran into problems, on physical hardware of the same spec we managed to get up to 800 registered extensions before we ran into limitations on the SIP profile (different symptoms). We’re now running roughly 1200 registered extensions across 2 SIP profiles on the same physical hardware average CPU under load roughly 25%.
Shaun
From: freeswitch-users-bounces at lists.freeswitch.org<mailto:freeswitch-users-bounces at lists.freeswitch.org> [mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Cj B
Sent: 29 March 2017 18:21
To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org<mailto:freeswitch-users at lists.freeswitch.org>>
Subject: Re: [Freeswitch-users] 100% CPU usage
Hi All,
I’m having a very similar issue however it’s not staying at 100% CPU on physical hardware. I’ve created a JIRA but wanted to see if anyone else had any feedback on possible causes? I’m using freeswitch 1.6.15 (previously 1.6.13). What happens is that FS will jump to 100% CPU and stay there for 1-2 seconds then drop back down but this is then causing massive jitter/call quality issues for about 10-15 seconds after the spike. The strange thing that I’ve noticed is that even with 0 active calls, FS is using 15-30% cpu constantly with only 40-60 registered endpoints.
I’m watching the logs in DEBUG mode and not seeing anything there that’s indicative of any issue, no loops that I can see, and it seems to be happening when there’s even just 1 or 2 active calls on the system.
I’m wondering if there’s any other suggestions on where to look because this is getting very frustrating for me and my users.
Thanks much for any pointers!
Cj B
On Mar 22, 2017, at 8:13 AM, Anthony Minessale <anthony.minessale at gmail.com<mailto:anthony.minessale at gmail.com>> wrote:
top -H -p `pidof freeswitch`
Note the pid using 100% cpu
gcore `pidof freeswitch`
Attach it to a jira. If you think its a bug in FS you should report it to Jira not to this list.
https://freeswitch.org/jira
On Wed, Mar 22, 2017 at 10:14 AM Shaun Stokes <shaun.stokes at itec-support.co.uk<mailto:shaun.stokes at itec-support.co.uk>> wrote:
It’s probably a long shot, but if you’re able to replicate the problem it might be worth trying to replicate this on physical hardware. That way you eliminate your virtual environment from the problem, there are a number of factors which exist in virtual environments depending on your hyper-visor which can contribute to performance issues of which we’ve experienced in the past.
It would also be worth trying to isolate what the script is doing when the high CPU begins, if you’ve got a test environment you can use to replicate the issue then you could try tweaking the script so you can eliminate certain actions from the list of causes, there’s maybe a FreeSWITCH module which is being called which triggers this.
From: freeswitch-users-bounces at lists.freeswitch.org<mailto:freeswitch-users-bounces at lists.freeswitch.org> [mailto:freeswitch-users-bounces at lists.freeswitch.org<mailto:freeswitch-users-bounces at lists.freeswitch.org>] On Behalf Of Grant Bagdasarian
Sent: 22 March 2017 11:20
To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org<mailto:freeswitch-users at lists.freeswitch.org>>
Subject: Re: [Freeswitch-users] 100% CPU usage
@Shuan, yes we are using the session:ready() method before we execute.
We are running all of our servers virtually and never had any issues up until now.
This same application ran on older versions of freeswitch without issues, even during and after high load.
@Antonio, thanks for the tips! I’ll have a look and try some stuff.
From: freeswitch-users-bounces at lists.freeswitch.org<mailto:freeswitch-users-bounces at lists.freeswitch.org> [mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Antonio Silva
Sent: woensdag 22 maart 2017 10:09
To: freeswitch-users at lists.freeswitch.org<mailto:freeswitch-users at lists.freeswitch.org>
Subject: Re: [Freeswitch-users] 100% CPU usage
We had some issues using pcall functions like io.popen when trying to execute external commands, that block mod_lua, i end up replacing that with os.execute.
Recently i also had some issue with cpu hitting 100%,for what i could compile from debugging was something related with malloc calls. after compiling fs with tcmalloc the issue disappear, you could try this approach as well.
You can check jira: https://freeswitch.org/jira/browse/FS-9957 and also in the malling: "CPU sys load issue" for more info.
Regards,
António
On 03/22/2017 09:52 AM, Shaun Stokes wrote:
Are you using ‘if (session:ready()) then’ in your scripts before you execute?
Are you using virtual or physical hardware and what spec?
From: freeswitch-users-bounces at lists.freeswitch.org<mailto:freeswitch-users-bounces at lists.freeswitch.org> [mailto:freeswitch-users-bounces at lists.freeswitch.org]On Behalf Of Grant Bagdasarian
Sent: 22 March 2017 07:31
To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org><mailto:freeswitch-users at lists.freeswitch.org>
Subject: Re: [Freeswitch-users] 100% CPU usage
Anthony, we triple checked the script and its dependencies. There are no loops at all in the script. The imported scripts are also written by us and they too do not contain any loops.
It’s just basic call handling with some playback and play_and_get_digits calls, and some pcall calls to query a database.
From: freeswitch-users-bounces at lists.freeswitch.org<mailto:freeswitch-users-bounces at lists.freeswitch.org> [mailto:freeswitch-users-bounces at lists.freeswitch.org]On Behalf Of Anthony Minessale
Sent: dinsdag 21 maart 2017 16:02
To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org<mailto:freeswitch-users at lists.freeswitch.org>>
Subject: Re: [Freeswitch-users] 100% CPU usage
I already told you why a week ago. Your script most likely has an endless loop in it that does not check the condition session:ready()
However, Feel free to contact consulting at freeswitch.org<mailto:consulting at freeswitch.org> and we can formally diagnose it for a fee.
On Tue, Mar 21, 2017 at 6:42 AM Grant Bagdasarian <gb at cm.nl<mailto:gb at cm.nl>> wrote:
Attached are the logs for:
#check thread usage:
top -p $(cat /var/run/freeswitch/freeswitch.pid) -H -b -n 1
#memory mapping:
cat /proc/$(cat /var/run/freeswitch/freeswitch.pid)/maps
We’re unable to run gcore since freeswitch hogs all available cpu’s at 100%.
I tried changing the nice settings real-time but that didn’t work either.
At one point we had a huge spike in inbound traffic towards our freeswitch (valid traffic).
The traffic is handled by a lua application.
What we saw was calls hanging in freeswitch while they’ve already been physically disconnected.
After the huge spike freeswitch behaved normally for a couple of minutes and then suddenly started eating all the available cpu cores at 100%.
We have some db queries which are fired in the lua application, so these may cause the application to hang, but we haven’t reproduced it yet.
I’ll setup a test lab with the same configuration and fire sipp at it to see if I can reproduce the issue.
However, I probably won’t be able to run gcore for debugging. Any other suggestions?
Also we saw a lot of open udp ports and some had a huge read buffer size which did not decrease.
From: freeswitch-users-bounces at lists.freeswitch.org<mailto:freeswitch-users-bounces at lists.freeswitch.org> [mailto:freeswitch-users-bounces at lists.freeswitch.org<mailto:freeswitch-users-bounces at lists.freeswitch.org>]On Behalf Of Grant Bagdasarian
Sent: maandag 13 maart 2017 09:04
To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org<mailto:freeswitch-users at lists.freeswitch.org>>
Subject: Re: [Freeswitch-users] 100% CPU usage
Hi Antony and Antonio,
Thank you for the tips.
We haven’t had freeswitch going berserk anymore (not sure as to why it did perform without issue over the weekend), but will continue to monitor it and run the commands to trace the issue.
Regards,
Grant
From: freeswitch-users-bounces at lists.freeswitch.org<mailto:freeswitch-users-bounces at lists.freeswitch.org> [mailto:freeswitch-users-bounces at lists.freeswitch.org]On Behalf Of Anthony Minessale
Sent: zaterdag 11 maart 2017 00:07
To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org<mailto:freeswitch-users at lists.freeswitch.org>>
Subject: Re: [Freeswitch-users] 100% CPU usage
Make sure you lua script has all while loops including session:ready() as a condition to continue. Its a common mistake that leads to loops spinning out of control on hungup channels.
On Fri, Mar 10, 2017 at 6:11 AM, Antonio Silva <asilva at wirelessmundi.com<mailto:asilva at wirelessmundi.com>> wrote:
Hi,
You can use the following commands:
#get a core:
gcore -o /home/gcore-$(date +%s) $(cat /var/run/freeswitch/freeswitch.pid)
#check thread usage:
top -p $(cat /var/run/freeswitch/freeswitch.pid) -H -b -n 1
#memory mapping:
cat /proc/$(cat /var/run/freeswitch/freeswitch.pid)/maps
you can get some info from fs:
fs_cli -x "sofia global siptrace on"
fs_cli -x "fsctl debug_level 10"
fs_cli -x "sofia loglevel all 9"
fs_cli -x "fsctl debug_sql "
fs_cli -x "sofia global debug presence"
Put everything into a jira so we can take a look.
Regards,
António
On 03/10/2017 11:08 AM, Grant Bagdasarian wrote:
Hi,
We’re currently experiencing a weird issue with one of our freeswitch servers where the CPU just goes berserk and stays at 100%.
There are no active calls at that moment, but FS is still using 100% CPU.
I was unable to get a debug using gdb, since freeswitch does not crash.
We had this issue on 1.6.13 and then I upgraded to 1.6.15 this morning, but the problem still persists.
There is currently only one active application running on this box which is using LUA. Maybe that is causing the issue?
We checked the code but there are no weird loops etc. Perhaps we are missing something?
Any ideas how to trace this?
Regards,
Grant
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Professional FreeSWITCH Consulting Services:
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http://www.freeswitchsolutions.com<http://www.freeswitchsolutions.com/>
Official FreeSWITCH Sites
http://www.freeswitch.org<http://www.freeswitch.org/>
http://confluence.freeswitch.org<http://confluence.freeswitch.org/>
http://www.cluecon.com<http://www.cluecon.com/>
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