[Freeswitch-users] Play hold music while try to call to customer

Dmitry Mordovin d.mordovin at dwide.com
Wed Sep 14 14:40:31 MSD 2016


Yes,

<extension name="srv_sctv">
         <condition field="destination_number" expression="^12345$">

           <!-- 1. Answer & welcome -->

           <action application="answer"/>
           <action application="set" data="continue_on_fail=true"/>

           <action application="playback" 
data="/opt/freeswitch-share/fs_sounds/ring_welcome.wav"/>

           <!-- 2. Setup hold music & other settings -->
           <action application="set" data="ignore_early_media=true" />
           <action application="set" data="instant_ringback=true" />
           <action application="export" 
data="hold_music=local_stream://xmoh_0_2_1" />
           <action application="set" 
data="transfer_ringback=local_stream://xmoh_0_2_1"/>
           <action application="set" 
data="ringback=local_stream://xmoh_0_2_1"/>

           <!-- 3. Call to customer -->
           <action application="set" data="hangup_after_bridge=true"/>

           <action application="bridge" 
data="[leg_timeout=20]sofia/gateway/gw1/79262410000 at wg1|[leg_timeout=20]sofia/gateway/gw1/79262411111 at gw1"/>
           <!-- Second try in 5 seconds -->
           <action application="playback" 
data="{timeout=5000}local_stream://xmoh_0_2_1"/>
           <action application="bridge" 
data="[leg_timeout=20]sofia/gateway/gw1/79262410000 at wg1|[leg_timeout=20]sofia/gateway/gw1/79262411111 at gw1"/>

           <!-- 4. Bridge fail -->
           <action application="playback" 
data="/opt/freeswitch-share/fs_sounds/ru/connection_not_established.mp3"/>
           <action application="hangup"/>
         </condition>
</extension>

DM

On 09/14/2016 02:29 PM, David Villasmil wrote:
> Can you show your dialplan?
>
> On Wed, Sep 14, 2016 at 12:27 PM, Dmitry Mordovin 
> <d.mordovin at dwide.com <mailto:d.mordovin at dwide.com>> wrote:
>
>     I start use MOH instead play file, this solve part of problem.
>
>     sleep replace with playback & timeout
>
>     Not good solution, but works, enough.
>
>     I thinking, possible to make one leg to extension with MOH and in
>     conference, call to customer.
>     When customer answer, disconnect MOH leg from conference.
>
>
>
>     On 09/14/2016 11:31 AM, Gregor Nanger wrote:
>>     Just post info for others. As I see David use preanswer and your
>>     config answer. Is this solution??
>>
>>     2016-09-14 1:17 GMT+02:00 Dmitry Mordovin <d.mordovin at dwide.com
>>     <mailto:d.mordovin at dwide.com>>:
>>
>>         Hi,
>>
>>         Thank you David, your config sample help me!
>>
>>         DM
>>
>>
>>         On 09/13/2016 06:25 PM, David Villasmil wrote:
>>>         Hello,
>>>
>>>         I got that. I think it might work :)
>>>         Let him try it :)
>>>
>>>         Something like:
>>>
>>>         <extension name="Local_Extension">
>>>           <condition field="destination_number" expression="^(9.*)$">
>>>         <action application="pre_answer"/>
>>>         <action application="playback" data="local_stream://moh"/>
>>>             <action application="bridge"
>>>         data="[leg_timeout=5]user/1001@${domain_name}"/>
>>>           <action application="sleep" data="5000"/>
>>>             <action application="bridge"
>>>         data="[leg_timeout=5]user/1002@${domain_name}"/>
>>>             <action application="playback"
>>>         data="/opt/freeswitch-share/fs_sounds/ru/connection_not_established.mp3"/>
>>>           <action application="hangup"/>
>>>               </condition>
>>>             </extension>
>>>
>>>         David
>>>
>>>         On Tue, Sep 13, 2016 at 4:19 PM, Don Hawkins
>>>         <hawkins at hawkinsegroup.com
>>>         <mailto:hawkins at hawkinsegroup.com>> wrote:
>>>
>>>             He wants the second attempt to bride to be transparent
>>>             and hold music to pay during the sleep time. Had to read
>>>             it a few times, unfortunately can't help.
>>>
>>>             Sincerely,
>>>             Don Hawkins
>>>
>>>             Sent from my NationPCS® Nexus 6.
>>>
>>>
>>>             On Sep 13, 2016 9:18 AM, "David Villasmil"
>>>             <david.villasmil.work at gmail.com
>>>             <mailto:david.villasmil.work at gmail.com>> wrote:
>>>
>>>                 Hello,
>>>
>>>                 Not sure i understood you goal, but I receive the
>>>                 INVITE, and start sending moh until the call is
>>>                 answered, like this:
>>>
>>>                 <extension name="Local_Extension">
>>>                 <condition field="destination_number"
>>>                 expression="^(9.*)$">
>>>                 <action application="pre_answer"/>
>>>                 <action application="playback"
>>>                 data="local_stream://moh"/>
>>>                 <action application="bridge"
>>>                 data="user/${dialed_extension}@${domain_name}"/>
>>>                 <action application="hangup"/>
>>>                 </condition>
>>>                 </extension>
>>>
>>>                 You could do something similar.
>>>
>>>                 Regards,
>>>
>>>                 Dacud
>>>
>>>
>>>
>>>                 On Tue, Sep 13, 2016 at 3:56 PM, Dmitry Mordovin
>>>                 <d.mordovin at dwide.com <mailto:d.mordovin at dwide.com>>
>>>                 wrote:
>>>
>>>                     Hello,
>>>
>>>                     I can't figure out how to configure hold music
>>>                     to play from begin extension till customer answer.
>>>                     The problems is:
>>>                      - Hold music play while bridge calling to
>>>                     customer only and silence while sleep 5 sec
>>>                     before second try
>>>                      - Hold music begin play .wav from start each
>>>                     time when bridge switch to next route.
>>>
>>>                     Any ideas how to configure hold music whole call
>>>                     session and, start playing after ANSWER (1 step)
>>>                     and stop play when customer answer(3 step) or
>>>                     bridge fail (4 step)?
>>>
>>>                     My config:
>>>
>>>                     <extension name="srv_sctv">
>>>                     <condition field="destination_number"
>>>                     expression="^12345$">
>>>
>>>                     <!-- 1. Answer & welcome -->
>>>
>>>                     <action application="answer"/>
>>>                     <action application="set"
>>>                     data="continue_on_fail=true"/>
>>>
>>>                     <action application="playback"
>>>                     data="/opt/freeswitch-share/fs_sounds/ring_welcome.wav"/>
>>>
>>>
>>>                     <!-- 2. Setup hold music & other settings -->
>>>                     <action application="set"
>>>                     data="ignore_early_media=true" />
>>>                     <action application="set"
>>>                     data="instant_ringback=true" />
>>>                     <action application="export"
>>>                     data="hold_music=/opt/freeswitch-share/moh/0/2_8.wav"
>>>                     />
>>>                     <action application="set"
>>>                     data="transfer_ringback=file_string:///opt/freeswitch-share/moh/0/2_8.wav"/>
>>>                     <action application="set"
>>>                     data="ringback=/opt/freeswitch-share/moh/0/2_8.wav"/>
>>>
>>>
>>>                     <!-- 3. Call to customer -->
>>>                     <action application="set"
>>>                     data="hangup_after_bridge=true"/>
>>>
>>>                     <action application="bridge"
>>>                     data="[leg_timeout=20]sofia/gateway/gw1/79262410000 at wg1|[leg_timeout=20]sofia/gateway/gw1/79262411111 at gw1"/>
>>>                     <!-- Second try in 5 seconds -->
>>>                     <action application="sleep" data="5000"/>
>>>                     <action application="bridge"
>>>                     data="[leg_timeout=20]sofia/gateway/gw1/79262410000 at wg1|[leg_timeout=20]sofia/gateway/gw1/79262411111 at gw1"/>
>>>
>>>                     <!-- 4. Bridge fail -->
>>>                     <action application="playback"
>>>                     data="/opt/freeswitch-share/fs_sounds/ru/connection_not_established.mp3"/>
>>>                     <action application="hangup"/>
>>>                     </condition>
>>>                     </extension>
>>>
>>>                     Thank All!
>>>
>>>                     _________________________________________________________________________
>>>                     Professional FreeSWITCH Consulting Services:
>>>                     consulting at freeswitch.org
>>>                     <mailto:consulting at freeswitch.org>
>>>                     http://www.freeswitchsolutions.com
>>>                     <http://www.freeswitchsolutions.com>
>>>
>>>                     Official FreeSWITCH Sites
>>>                     http://www.freeswitch.org
>>>                     http://confluence.freeswitch.org
>>>                     <http://confluence.freeswitch.org>
>>>                     http://www.cluecon.com
>>>
>>>                     FreeSWITCH-users mailing list
>>>                     FreeSWITCH-users at lists.freeswitch.org
>>>                     <mailto:FreeSWITCH-users at lists.freeswitch.org>
>>>                     http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>                     <http://lists.freeswitch.org/mailman/listinfo/freeswitch-users>
>>>                     UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>                     <http://lists.freeswitch.org/mailman/options/freeswitch-users>
>>>                     http://www.freeswitch.org
>>>
>>>
>>>
>>>                 _________________________________________________________________________
>>>                 Professional FreeSWITCH Consulting Services:
>>>                 consulting at freeswitch.org
>>>                 <mailto:consulting at freeswitch.org>
>>>                 http://www.freeswitchsolutions.com
>>>                 <http://www.freeswitchsolutions.com>
>>>
>>>                 Official FreeSWITCH Sites
>>>                 http://www.freeswitch.org
>>>                 http://confluence.freeswitch.org
>>>                 <http://confluence.freeswitch.org>
>>>                 http://www.cluecon.com
>>>
>>>                 FreeSWITCH-users mailing list
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>>>                 <mailto:FreeSWITCH-users at lists.freeswitch.org>
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>>>
>>>
>>>             _________________________________________________________________________
>>>             Professional FreeSWITCH Consulting Services:
>>>             consulting at freeswitch.org <mailto:consulting at freeswitch.org>
>>>             http://www.freeswitchsolutions.com
>>>             <http://www.freeswitchsolutions.com>
>>>
>>>             Official FreeSWITCH Sites
>>>             http://www.freeswitch.org
>>>             http://confluence.freeswitch.org
>>>             <http://confluence.freeswitch.org>
>>>             http://www.cluecon.com
>>>
>>>             FreeSWITCH-users mailing list
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>>>             <mailto:FreeSWITCH-users at lists.freeswitch.org>
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>>>
>>>
>>>
>>>
>>>         _________________________________________________________________________
>>>         Professional FreeSWITCH Consulting Services:
>>>         consulting at freeswitch.org  <mailto:consulting at freeswitch.org>
>>>         http://www.freeswitchsolutions.com  <http://www.freeswitchsolutions.com>
>>>
>>>         Official FreeSWITCH Sites
>>>         http://www.freeswitch.org
>>>         http://confluence.freeswitch.org  <http://confluence.freeswitch.org>
>>>         http://www.cluecon.com
>>>
>>>         FreeSWITCH-users mailing list
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>>>         http://lists.freeswitch.org/mailman/listinfo/freeswitch-users  <http://lists.freeswitch.org/mailman/listinfo/freeswitch-users>
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>>>         http://www.freeswitch.org
>>
>>
>>         _________________________________________________________________________
>>         Professional FreeSWITCH Consulting Services:
>>         consulting at freeswitch.org <mailto:consulting at freeswitch.org>
>>         http://www.freeswitchsolutions.com
>>         <http://www.freeswitchsolutions.com>
>>
>>         Official FreeSWITCH Sites
>>         http://www.freeswitch.org
>>         http://confluence.freeswitch.org
>>         <http://confluence.freeswitch.org>
>>         http://www.cluecon.com
>>
>>         FreeSWITCH-users mailing list
>>         FreeSWITCH-users at lists.freeswitch.org
>>         <mailto:FreeSWITCH-users at lists.freeswitch.org>
>>         http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>         <http://lists.freeswitch.org/mailman/listinfo/freeswitch-users>
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>>         <http://lists.freeswitch.org/mailman/options/freeswitch-users>
>>         http://www.freeswitch.org
>>
>>
>>
>>
>>     -- 
>>     Gregor Nanger
>>     	*CTO*
>>     t./f.: 00386 (0) 7 6000 308/309 • m:. 00386 (0)41 756485
>>     • Infomedia d.o.o. • Jerebova 3, Novo mesto, Slovenia
>>     • www.infomedia.si <http://www.infomedia.si>
>>
>>
>>
>>     _________________________________________________________________________
>>     Professional FreeSWITCH Consulting Services:
>>     consulting at freeswitch.org  <mailto:consulting at freeswitch.org>
>>     http://www.freeswitchsolutions.com  <http://www.freeswitchsolutions.com>
>>
>>     Official FreeSWITCH Sites
>>     http://www.freeswitch.org
>>     http://confluence.freeswitch.org  <http://confluence.freeswitch.org>
>>     http://www.cluecon.com
>>
>>     FreeSWITCH-users mailing list
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>>     http://lists.freeswitch.org/mailman/listinfo/freeswitch-users  <http://lists.freeswitch.org/mailman/listinfo/freeswitch-users>
>>     UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users  <http://lists.freeswitch.org/mailman/options/freeswitch-users>
>>     http://www.freeswitch.org
>
>
>     _________________________________________________________________________
>     Professional FreeSWITCH Consulting Services:
>     consulting at freeswitch.org <mailto:consulting at freeswitch.org>
>     http://www.freeswitchsolutions.com
>     <http://www.freeswitchsolutions.com>
>
>     Official FreeSWITCH Sites
>     http://www.freeswitch.org
>     http://confluence.freeswitch.org <http://confluence.freeswitch.org>
>     http://www.cluecon.com
>
>     FreeSWITCH-users mailing list
>     FreeSWITCH-users at lists.freeswitch.org
>     <mailto:FreeSWITCH-users at lists.freeswitch.org>
>     http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>     <http://lists.freeswitch.org/mailman/listinfo/freeswitch-users>
>     UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>     <http://lists.freeswitch.org/mailman/options/freeswitch-users>
>     http://www.freeswitch.org
>
>
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
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