[Freeswitch-users] Call to Group goes Unanswered
Ken Rice
krice at freeswitch.org
Tue Oct 18 04:44:11 MSD 2016
You sure that prompt came from your systeM?
Sent from my iPhone
> On Oct 17, 2016, at 3:21 PM, William Colls <william at williamcollsassoc.ca> wrote:
>
>
> I have a small group defined in my set up. and normally it works as
> expected (all phones ring at the same time).
>
> The other day we had a case where an incoming call was not answered. The
> caller was prompted to enter an "external access code", which of course
> she didn't have.
>
> What should have happened?
>
> Is there a way that the group could be defined so that, if the call goes
> unanswered, the call will be directed to voicemail?
>
> Thanks for your time.
>
> William.
>
>
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