[Freeswitch-users] Best Way To Chat / Presence / File Xfer

Adrian Thompson athompson at successos.com
Thu Nov 24 19:06:40 MSK 2016


 

Hello,

 

Been a user and fan of Freeswitch for two years now - thank you for the
great software!

I've done days of research and would like to reach out to see if anyone else
has some ideas here:

We are looking into giving all of our techs a softphone for their mobile
device so they can communicate back to base and to each other while out in
the field.  Our desired features are as follows:

-          Video (for troubleshooting equipment with other remote techs)

-          Chat (for quick updates)

-          Group Chat (for group reminders)

-          Page (reach out to a busy individual with an important message)

-          Group Page (reach out to a busy group of workers with an
important message)

-          File Transfer (send each other marketing material and tech
manuals on the fly)

-          Presence (so employees can let everyone else know if they are
available)

 

Video - Check, Working

Chat - Check, SIMPLE, Working

Group Chat - Not an option with SIMPLE?, Not working

Page - Check, Working

Group Page - Check, Working

File Transfer - Not an option with SIMPLE?, Not working

Presence - I have BLF working great, but what about extended presence such
as 'busy' or 'I'm a leprechaun'

 

Do I have to start using XMPP for these things?  It could complicate the
setup three-fold if I have to go that route and I would rather not..  But if
I have to, is there documents supporting a configuration that includes
Freeswitch for voice/video and XMPP for everything else?

 

Also, does anyone have a suggestion for a mobile softphone with video, chat,
file xfer and can be provisioned server side? (I've tried the Grandstream
Wave, but it cannot use an HTTPS server with authentication for some reason
so I'm looking for more options)

 

Thanks in advance for advice!

Adrian

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