[Freeswitch-users] Issue with cc_warning_tone in mod_callcenter module

Ítalo Rossi italo at freeswitch.org
Fri Nov 4 23:01:39 MSK 2016


mod_callcenter.c:1776 Agent 8003 answered "Outbound Call" <D0820833573222>
from queue agent8003 at default (Recorded)

>From this line you're using callback agents and the variable should be
cc_outbound_announce instead of cc_warning_tone, this one is specific for
uuid-standby agents

On Fri, Nov 4, 2016 at 3:36 PM, Samir Doshi <samir.doshi at inextrix.com>
wrote:

> Hi,
>
> We are doing impementation using mod_callcenter module by taking reference
> from documentation (https://freeswitch.org/confluence/display/FREESWITCH/
> mod_callcenter). So far everything works well except cc_warning_tone
> playback. We are never getting tone when some connect to agent.
>
> Debug Logs :
>
> FS cli Log : https://pastebin.freeswitch.org/view/f9be26b9
> Log with sip debug : https://pastebin.freeswitch.org/view/aab8ea85
> Log with sip debug + loglevel 9 : https://pastebin.freeswitch.
> org/view/ff793521
>
> Any hint?
>
>
> Best Regards
> --
> Samir Doshi
> *iNextrix Technologie**s Pvt. Ltd*.
> http://www.inextrix.com
>
>
>
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-- 
Ítalo Rossi
italo at freeswitch.org
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