[Freeswitch-users] Spy a call

[Ahmed habiba]

I want to spy on the user as the incoming call may be coming from SIP trunk or could be coming from PSTN



From: Abaci B <abaci64 at gmail.com <mailto:abaci64 at gmail.com>>
Subject: Re: [Freeswitch-users] Spy a call
Date: March 29, 2016 at 5:40:43 PM GMT+3
To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org <mailto:freeswitch-users at lists.freeswitch.org>>
Reply-To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org <mailto:freeswitch-users at lists.freeswitch.org>>


why don't you spy based on the uuid of the aleg?

On Tue, Mar 29, 2016 at 10:15 AM, Ahmed habiba <ahabiba at gmail.com <mailto:ahabiba at gmail.com>> wrote:
Hi,

I have an issue where I want to spy on a call to agent considering that the call was not direct to the agent it is to a short code which then try to bridge to a hunt group any of them can catch the call

I.e a call to 5005 in extension definition it try to bridge to user/1000,user/2000,user/3000

Any of the agents can catch the call and because eavesdrop depend on uuid stored in some hash map it is not working as in my scenario I don't know before issuing the bridge who will catch the call and accordingly I can not use it as a hash key for the uuid

I used userspy but it work only if I was spying before the call start

Any idea will be appreciated.

Thanks,

Ahmed Habiba.


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