[Freeswitch-users] mod_verto - can't find user

Mon Mar 21 19:10:28 MSK 2016

Thanks, what should I check? (I'm new to FreeSwitch)

On Mon, Mar 21, 2016 at 2:46 PM, Moishe Grunstein <max at nysolutions.com>
wrote:

> It may be a bad acl configuration, it appears as an external call on
> public context.
>
>
>
> I can also see you are using context default, you mentioned you are using
> fusionpbx, they do not use context default, fusionpbx uses a multi-tenant
> domain-name context.
>
>
>
>
>
> Thanks,
>
>
>
> Moishe Grunstein
>
> Tornado Computer Systems, Inc.
>
> 212.400.7650 888.IPPBX.US
> *Service Request Email: support at nysolutions.com <support at nysolutions.com> *
>
> [image: cid:image001.jpg at 01C72F94.9EE45D60] <http://www.nysolutions.com/>
>
> Computer Networking * Managed Services * IP Video Surveillance * Network
> Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network
> Security * Site Surveys * CMS
>
>
>
> *From:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
> freeswitch-users-bounces at lists.freeswitch.org] *On Behalf Of *Shlomi
> Schwartz
> *Sent:* Monday, March 21, 2016 4:04 AM
> *To:* FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
> *Subject:* Re: [Freeswitch-users] mod_verto - can't find user
>
>
>
> Thanks for the reply, here is an extra log:
>
>
>
> 2016-03-21 03:56:51.333045 [INFO] mod_verto.c:3997 195.62.30.20:52875
> Client Connect.
> 2016-03-21 03:56:51.333045 [INFO] mod_verto.c:1973 195.62.30.20:52875
> Starting client thread.
> 2016-03-21 03:56:51.473025 [INFO] mod_verto.c:1262 195.62.30.20:52875
> re-connecting session 5b75d057-448e-3a56-e475-f4043dfa5f49
> 2016-03-21 03:56:51.613077 [DEBUG] freeswitch_lua.cpp:365 DBH handle
> 0x7f0898102700 Connected.
> 2016-03-21 03:56:51.613077 [DEBUG] freeswitch_lua.cpp:382 DBH handle
> 0x7f0898102700 released.
> 2016-03-21 03:56:59.693030 [DEBUG] mod_verto.c:1857 BAD READ -1000
> 2016-03-21 03:56:59.693030 [INFO] mod_verto.c:2000 195.62.30.20:52875
> Ending client thread.
> 2016-03-21 03:56:59.693030 [INFO] mod_verto.c:2007 195.62.30.20:52875
> Thread ended
> 2016-03-21 03:57:02.713024 [INFO] mod_verto.c:3997 195.62.30.20:52879
> Client Connect.
> 2016-03-21 03:57:02.713024 [INFO] mod_verto.c:1973 195.62.30.20:52879
> Starting client thread.
> 2016-03-21 03:57:02.873047 [INFO] mod_verto.c:1262 195.62.30.20:52879
> re-connecting session 5b75d057-448e-3a56-e475-f4043dfa5f49
> 2016-03-21 03:57:02.993016 [DEBUG] freeswitch_lua.cpp:365 DBH handle
> 0x7f0898102700 Connected.
> 2016-03-21 03:57:03.013014 [DEBUG] freeswitch_lua.cpp:382 DBH handle
> 0x7f0898102700 released.
> 2016-03-21 03:57:10.293081 [DEBUG] mod_verto.c:1857 BAD READ -1000
> 2016-03-21 03:57:10.293081 [INFO] mod_verto.c:2000 195.62.30.20:52879
> Ending client thread.
> 2016-03-21 03:57:10.293081 [INFO] mod_verto.c:2007 195.62.30.20:52879
> Thread ended
> 2016-03-21 03:57:13.493028 [INFO] mod_verto.c:3997 195.62.30.20:52883
> Client Connect.
> 2016-03-21 03:57:13.493028 [INFO] mod_verto.c:1973 195.62.30.20:52883
> Starting client thread.
> 2016-03-21 03:57:13.633074 [INFO] mod_verto.c:1262 195.62.30.20:52883
> re-connecting session 5b75d057-448e-3a56-e475-f4043dfa5f49
> 2016-03-21 03:57:13.793042 [DEBUG] freeswitch_lua.cpp:365 DBH handle
> 0x7f0898102700 Connected.
> 2016-03-21 03:57:13.793042 [DEBUG] freeswitch_lua.cpp:382 DBH handle
> 0x7f0898102700 released.
> 2016-03-21 03:58:08.073017 [INFO] mod_verto.c:3997 82.166.93.197:52545
> Client Connect.
> 2016-03-21 03:58:08.073017 [INFO] mod_verto.c:1973 82.166.93.197:52545
> Starting client thread.
> 2016-03-21 03:58:08.853008 [INFO] mod_verto.c:1262 82.166.93.197:52545
> re-connecting session C911C9C4-05EA-453D-8716-08AF865B65A1
> 2016-03-21 03:58:08.873031 [DEBUG] freeswitch_lua.cpp:365 DBH handle
> 0x7f08a8048530 Connected.
> 2016-03-21 03:58:08.873031 [DEBUG] freeswitch_lua.cpp:382 DBH handle
> 0x7f08a8048530 released.
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> mod_rtc.c:389 () State Change CS_NEW -> CS_INIT
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> switch_core_session.c:613 N/A set UUID=B27A64E8-DC42-43EA-B75E-384E7E6A18F7
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [NOTICE]
> switch_channel.c:1101 New Channel verto.rtc/1008
> [B27A64E8-DC42-43EA-B75E-384E7E6A18F7]
> 2016-03-21 03:58:14.053074 [DEBUG] freeswitch_lua.cpp:365 DBH handle
> 0x7f08a8048530 Connected.
> 2016-03-21 03:58:14.053074 [DEBUG] freeswitch_lua.cpp:382 DBH handle
> 0x7f08a8048530 released.
>
>
>
>
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [WARNING]
> switch_ivr.c:3767 can't find user [1000 at X.X.X.X]
>
>
>
>
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> mod_verto.c:3553 Remote SDP verto.rtc/1008:
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 v=0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 o=- 7848321386842985721 2 IN IP4
> 127.0.0.1
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 s=-
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 t=0 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=group:BUNDLE audio
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=msid-semantic: WMS Local-Meida
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 m=audio 51977 UDP/TLS/RTP/SAVPF 111
> 103 104 9 102 0 8 106 105 13 127 126
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 c=IN IP4 82.166.93.197
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtcp:56900 IN IP4 82.166.93.197
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:3168280865 1 udp
> 2122260223 11.0.0.244 51977 typ host generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:605269763 1 udp
> 2122194687 10.131.189.56 60401 typ host generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:3168280865 2 udp
> 2122260222 11.0.0.244 56900 typ host generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:605269763 2 udp
> 2122194686 10.131.189.56 61611 typ host generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:1610196941 1 udp
> 1686052607 82.166.93.197 51977 typ srflx raddr 11.0.0.244 rport 51977
> generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:1610196941 2 udp
> 1686052606 82.166.93.197 56900 typ srflx raddr 11.0.0.244 rport 56900
> generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:4066106833 1 tcp
> 1518280447 11.0.0.244 52551 typ host tcptype passive generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:1787843571 1 tcp
> 1518214911 10.131.189.56 52552 typ host tcptype passive generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:4066106833 2 tcp
> 1518280446 11.0.0.244 52553 typ host tcptype passive generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:1787843571 2 tcp
> 1518214910 10.131.189.56 52554 typ host tcptype passive generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:2774247863 1 udp
> 1685987071 176.13.17.109 3179 typ srflx raddr 10.131.189.56 rport 60401
> generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:2774247863 2 udp
> 1685987070 176.13.17.109 3209 typ srflx raddr 10.131.189.56 rport 61611
> generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=ice-ufrag:/lAaBb3R+aNjW4Iy
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=ice-pwd:Uzvfu2w67cIGuS3pUcd+Ogrk
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=fingerprint:sha-256
> 52:A7:FD:0F:DA:6D:CA:6A:4C:1F:EE:E1:C3:DE:B7:B4:E8:48:68:92:5A:AD:4F:72:6A:DD:2B:44:B2:BD:6F:AC
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=setup:actpass
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=mid:audio
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=extmap:1
> urn:ietf:params:rtp-hdrext:ssrc-audio-level
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=extmap:3
> http://www.webrtc.org/experiments/rtp-hdrext/abs-send-time
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=sendrecv
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtcp-mux
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:111 opus/48000/2
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=fmtp:111 minptime=10;
> useinbandfec=1
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:103 ISAC/16000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:104 ISAC/32000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:9 G722/8000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:102 ILBC/8000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:0 PCMU/8000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:8 PCMA/8000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:106 CN/32000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:105 CN/16000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:13 CN/8000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:127 red/8000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:126 telephone-event/8000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=maxptime:60
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=ssrc:3648741370
> cname:T1GgzljXKNQUWpXL
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=ssrc:3648741370 msid:Local-Meida
> Local-Audio
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=ssrc:3648741370 mslabel:Local-Meida
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=ssrc:3648741370 label:Local-Audio
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> switch_core_state_machine.c:473 (verto.rtc/1008) Running State Change
> CS_INIT
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> switch_core_state_machine.c:516 (verto.rtc/1008) State INIT
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> switch_core_state_machine.c:40 verto.rtc/1008 Standard INIT
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> switch_core_state_machine.c:48 (verto.rtc/1008) State Change CS_INIT ->
> CS_ROUTING
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> switch_core_state_machine.c:516 (verto.rtc/1008) State INIT going to sleep
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> switch_core_state_machine.c:473 (verto.rtc/1008) Running State Change
> CS_ROUTING
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> switch_channel.c:2247 (verto.rtc/1008) Callstate Change DOWN -> RINGING
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> switch_core_state_machine.c:532 (verto.rtc/1008) State ROUTING
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> mod_rtc.c:89 verto.rtc/1008 RTC ROUTING
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> switch_core_state_machine.c:166 verto.rtc/1008 Standard ROUTING
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [INFO]
> mod_dialplan_xml.c:637 Processing FreeSWITCH User <1000>->1008 in context
> default
> 2016-03-21 03:58:14.053074 [DEBUG] freeswitch_lua.cpp:365 DBH handle
> 0x7f08a8048530 Connected.
> 2016-03-21 03:58:14.073050 [DEBUG] freeswitch_lua.cpp:382 DBH handle
> 0x7f08a8048530 released.
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 Dialplan: verto.rtc/1008 parsing
> [default->intercept-ext-polycom] continue=false
>
>
>
>
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 Dialplan: verto.rtc/1008 Regex (FAIL) [intercept-ext-polycom]
> destination_number(1008) =~ /^\*97(\d+)$/ break=on-false
>
>
>
>
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [INFO]
> switch_core_state_machine.c:241 No Route, Aborting
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [NOTICE]
> switch_core_state_machine.c:242 Hangup verto.rtc/1008 [CS_ROUTING]
> [NO_ROUTE_DESTINATION]
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG]
> switch_core_state_machine.c:532 (verto.rtc/1008) State ROUTING going to
> sleep
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG]
> switch_core_state_machine.c:473 (verto.rtc/1008) Running State Change
> CS_HANGUP
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG]
> switch_core_state_machine.c:739 (verto.rtc/1008) Callstate Change RINGING
> -> HANGUP
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG]
> switch_core_state_machine.c:741 (verto.rtc/1008) State HANGUP
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG]
> switch_core_state_machine.c:60 verto.rtc/1008 Standard HANGUP, cause:
> NO_ROUTE_DESTINATION
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG]
> switch_core_state_machine.c:741 (verto.rtc/1008) State HANGUP going to
> sleep
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG]
> switch_core_state_machine.c:508 (verto.rtc/1008) State Change CS_HANGUP ->
> CS_REPORTING
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG]
> switch_core_state_machine.c:473 (verto.rtc/1008) Running State Change
> CS_REPORTING
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG]
> switch_core_state_machine.c:827 (verto.rtc/1008) State REPORTING
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.093015 [DEBUG]
> switch_core_state_machine.c:104 verto.rtc/1008 Standard REPORTING, cause:
> NO_ROUTE_DESTINATION
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.093015 [DEBUG]
> switch_core_state_machine.c:827 (verto.rtc/1008) State REPORTING going to
> sleep
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.093015 [DEBUG]
> switch_core_state_machine.c:499 (verto.rtc/1008) State Change CS_REPORTING
> -> CS_DESTROY
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.093015 [DEBUG]
> switch_core_session.c:1646 Session 117 (verto.rtc/1008) Locked, Waiting on
> external entities
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.093015 [NOTICE]
> switch_core_session.c:1664 Session 117 (verto.rtc/1008) Ended
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.093015 [NOTICE]
> switch_core_session.c:1668 Close Channel verto.rtc/1008 [CS_DESTROY]
>
>
>
> On Sun, Mar 20, 2016 at 5:40 PM, Moishe Grunstein <max at nysolutions.com>
> wrote:
>
> A little more of the log will help, make sure the domain/context is
> correct.
>
>
>
> Thanks,
>
>
>
> Moishe Grunstein
>
> Tornado Computer Systems, Inc.
>
> 212.400.7650 888.IPPBX.US
> *Service Request Email: support at nysolutions.com <support at nysolutions.com> *
>
> [image: cid:image001.jpg at 01C72F94.9EE45D60] <http://www.nysolutions.com/>
>
> Computer Networking * Managed Services * IP Video Surveillance * Network
> Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network
> Security * Site Surveys * CMS
>
>
>
> *From:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
> freeswitch-users-bounces at lists.freeswitch.org] *On Behalf Of *Shlomi
> Schwartz
> *Sent:* Sunday, March 20, 2016 10:54 AM
> *To:* FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
> *Subject:* [Freeswitch-users] mod_verto - can't find user
>
>
>
> Hi All, (Sorry for the newbe question) I'm using mod verto with: *<param
> name="blind-reg" value="true"/>*
>
> user login works fine, and I get: *{"jsonrpc":"2.0","id":1,"result":{"message":"logged
> in","sessid":"E1778D07-8A99-4DBF-88EE-2C57740205D0"}}*
>
> however when dialing I can see this warning in the log: *switch_ivr.c:3767
> can't find user [1008 at X.X.X.X] *
>
> And no call is initiated, what am I missing?
>
>
>
>
>
> This message may contain confidential and/or privileged information.
>
> If you are not the addressee or authorized to receive this on behalf of
> the addressee you must not use, copy, disclose or take action based on this
> message or any information herein.
>
> If you have received this message in error, please advise the sender
> immediately by reply email and delete this message. Thank you.
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
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>
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>
>
>
>
>
> --
>
> Shlomi Schwartz
>
> R&D Technical Leader
>
> *T: *+972-74-700-4511
>
> <http://www.linkedin.com/company/164748>
>
> <http://twitter.com/liveperson>
>
> <http://www.facebook.com/LivePersonInc>
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-- 
Shlomi Schwartz
R&D Technical Leader
T: +972-74-700-4511
<http://www.linkedin.com/company/164748> <http://twitter.com/liveperson>
<http://www.facebook.com/LivePersonInc> We Create Meaningful Connections
<http://info.liveperson.com/201602/liz-welch/liveperson-robert-locascio-on-death-of-the-800-call.html>

-- 
This message may contain confidential and/or privileged information. 
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If you have received this message in error, please advise the sender 
immediately by reply email and delete this message. Thank you.
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