[Freeswitch-users] Freeswitch IVR: call drop on transfer to busy extensions

[Giovanni Maruzzelli]

Seems the pastebins are private, not accessible.

Anyway, you are probably on the right path.

Try to recode avoiding relying on it

sent from mobile
cell: +39 347 266 56 18
Giovanni Maruzzelli
OpenTelecom.IT
Il 14/Mar/2016 12:27, "Francesco Piccinin" <francesco.piccinin at gmail.com>
ha scritto:

> Hello Giovanni,
> thanks for you quick answer.
>
> Please find below patebin link you requested:
>
> XML Dialplan file's extract:
> http://pastebin.com/dmHAKWxT
>
> Internal call fscli logs:
> http://pastebin.com/KfnaYN11
>
> External call fscli logs
> http://pastebin.com/2Khp1MaX
>
>
> Regarding dialplan files, I'm going to explain here call flow:
> Default.xml
> 1.call hits extension call_local, lua script is run and channel vasr
> cType=SRV, service_type=IVR
> 2. extension apps in xml services is execute
> Services.xml
> lua script is run to retrieve ivr name
> 3. on selection (2 in the logs) call is transfer to 8910 XML calls
> Calls.xml
> 4. extension: call_inside is execute and call is hangup after
> <action application="limit" data="db ${domain_name} MAX_${cCalled}
> ${maxcallsB} !USER_BUSY"/>
>
> As you can see from the logs mod sofia hangup with user busy and then send
> a bye to external or internal channel:
>
> 2016-03-14 11:37:40.266607 [DEBUG] mod_sofia.c:506 Channel sofia/external/
> 00403737752 at 10.200.24.10 hanging up, cause: USER_BUSY
> 2016-03-14 11:37:40.266607 [DEBUG] mod_sofia.c:558 Sending BYE to
> sofia/external/00403737752 at 10.200.24.10
>
>
> 2016-03-14 11:38:54.166606 [DEBUG] mod_sofia.c:506 Channel sofia/internal/
> 5532 at insiel.fvgvoipcoll.it hanging up, cause: USER_BUSY
> 2016-03-14 11:38:54.166606 [DEBUG] mod_sofia.c:558 Sending BYE to
> sofia/internal/5532 at insiel.fvgvoipcoll.it
>
>
> I tried to removed the limit app and the calls then hint limit_exceeded
> extension in calls.xml but behaviour is the same.
> It seems to me that continue_on_fail where passing over IVR is not
> considered.
>
>
> If I call directly (without IVR) extension 8910 (while it is busy)
> behaviour for both internal or external call is correct and busy tone is
> received.
>
> Looking forward for a clue :-)
>
> Thanks
> Regards
> Francesco
>
>
>
>
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