[Freeswitch-users] Connecting FreeSwitch to Genesis

Shlomi Schwartz shlomis at liveperson.com
Mon Mar 14 11:29:14 MSK 2016


Hi Ido,

Thanks for the reply, the part with mod_verto and webRTC already
implemented, but what would be the steps to connect FS to Genesis?
I couldn't find (Probably didn't look in the right place) any documentation.

On Mon, Mar 14, 2016 at 7:36 AM, ik <idokan at gmail.com> wrote:

> Creating a trunk between the two  should work, regardless of verto.
>
> Verto is a way to support web sockets to FS, it's just create a new type
> of channel, like with SIP or PRI for example.
> Once one channel exits, it can be bridged to a second supported channel.
>
> Ido
> On Mar 13, 2016 6:32 PM, "Shlomi Schwartz" <shlomis at liveperson.com> wrote:
>
>> Sorry if this is a stupid question:
>>
>> I've connected to FreeSwicth using mod_verto, now I would like to route
>> the call to a Genesys via SIP.
>>
>> Is it the right approach? is there any documentation for it?
>>
>> The purpose is to be able to integrate my webRTC solution to many contact
>> center platforms.
>>
>>
>>
>>
>>
>>
>>
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-- 
Shlomi Schwartz
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