[Freeswitch-users] Audio skip issue with simultaneous ringing

Emrah lists at kavun.ch
Mon Jun 20 14:29:33 MSD 2016


Hello,
Can you share your bridge string as well as some logs?
What kind of processor are you running this on?
Did you source compile your FS or are you using a packaged version?

Emrah
> On Jun 19, 2016, at 5:36 PM, Ashwin Jain <ashwinrkjain at gmail.com> wrote:
> 
> Any input on this would be really helpful.
> 
> On Sat, Jun 18, 2016 at 12:52 PM, Ashwin Jain <ashwinrkjain at gmail.com <mailto:ashwinrkjain at gmail.com>> wrote:
> Hi all,
> 
> We are running Freeswitch version 1.4.26. We are facing a major problem related to audio skip with simultaneous ringing. In one flow we are ringing around 5 agents at the same time. Whenever agent 1 (any one of the agent) picks up the call, other legs (to other agents) gets a hangup event. Due to this, hangup event to all the other agent "CALL_ANSWER" event on the other side gets delayed by around 2-3 seconds and generally caller missed the first word from the agent.
> 
> Event 1: Call Answered by agent 1
> Event 2: Hangup for agent 2 (due to LOSE_RACE)
> Event 3: Hangup for agent 3 (due to LOSE_RACE)
> Event 4: Hangup for agent 4 (due to LOSE_RACE)
> Event 5: Hangup for agent 5 (due to LOSE_RACE)
> Event 6: Call answered to caller
> 
> Time different between Event 1 and Event 6 is about 2-3 seconds.
> Any help would be really really helpful
> 
> -- 
> Thanks and Regards,
> Ashwin Jain 
> 
> 
> 
> -- 
> Ashwin Jain
> 
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