[Freeswitch-users] Puzzling DTMF problem

[Jurijs Ivolga]

Hi Mario,

If I understood correctly this is your case:

VoIP phone ---> freeswitch-----> Voip provider ----> destination

In this case first you need to eliminate all other possible root causes,
before blaming freeswitch.

1) Have you tried to call destination number from your mobile and have you
checked if same issue exist when you are calling from mobile?

2) Have you tried to call through other VoIP provider to same number?

3) Maybe you should try different VoIP phone?

Personally I experienced similar issue some time ago and as far as I
remember issue was on destination side, so I called destination from my
mobile phone and then I experienced same behavior, what means that issue is
on destination side.

I hope this will helps.

With kind regards,

Jurijs

On Friday, 22 January 2016, Mario G <mario_fs at mgtech.com> wrote:

> Unless I am mistaken the person last week had a dial plan error which is
> not my case. I just went to 1.6.6 to see if it was solved but no luck. I am
> still baffled why a auto attendant would work at the beginning then
> completely stop working. I can reproduce it every time. I wonder if the
> other end ‘transfers” to a different AA. Either way I wish I could get DTMF
> to work all the time.
> Mario G
>
> > On Jan 22, 2016, at 1:00 PM, Bote Man <bote_radio at botecomm.com
> <javascript:;>> wrote:
> >
> > This sounds suspiciously like the DTMF trouble discussed on this very
> list last week or so, no?
> >
> > What was the conclusion then?
> >
> > Bote
> >
> >
> >> -----Original Message-----
> >> From: Mario G
> >> Sent: Friday, 22 January, 2016 13:38
> >> Subject: [Freeswitch-users] Puzzling DTMF problem
> >>
> >> Called an automated system. The first couple of prompts work (press 1
> for
> >> english, etc.). Then DTMF is not recognized. For a few places I notice
> none of
> >> the DTMF is recognized. But it’s really a puzzle when it’s partial for
> a the same
> >> called number. I always thought RFC2833 is what should be set. Any
> >> thoughts?
> >> Mario G
> >
> >
> >
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> _________________________________________________________________________
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> http://www.freeswitchsolutions.com
>
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>
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