[Freeswitch-users] UNALLOCATED_NUMBER

[Deepika Yadav]

The siptrace gives logs as:

recv 482 bytes from udp/[52.19.173.147]:5060 at 13:33:21.458701:
   ------------------------------------------------------------------------
   SIP/2.0 404 Not Found
   Via: SIP/2.0/UDP
X.X.X.X:5080;branch=z9hG4bKtK07Xe8Z1aQKp;received=X.X.X.X;rport=5080
   From: "" <sip:0000000000 at as1.ABC.com>;tag=Q47K4vjgj4jaj
   To: <sip:XXXXXXX at as1.ABC.com>;tag=as1e63948e
   Call-ID: 0c67ecf1-3954-1234-f78e-022d9945b83d
   CSeq: 86269136 INVITE
   Server: Asterisk PBX 13.5.0
   Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY,
INFO, PUBLISH, MESSAGE
   Supported: replaces, timer
   Content-Length: 0


If  I use another sip account of a different server altogether using the
same gateway, it works fine.

I edited the file external/example.com and again saved , it solved the
problem.







On Tue, Jan 19, 2016 at 3:06 PM, Steven Ayre <steveayre at gmail.com> wrote:

> Are you sure the number is valid, and you're using the correct dialing
> prefix?
>
> Generally this hangup cause is returned by the other side. You can confirm
> that with a SIP trace. If the number is valid and you're sending it in the
> format they expect then you'll need to chase it up with them to find out
> why the couldn't route the call.
>
> On 19 January 2016 at 09:00, Deepika Yadav <deepikay at iiitd.ac.in> wrote:
>
>> Hi,
>>
>> I am facing an issue where when I call a mobile phone number from a SIP
>> account using Freeswitch via an external gateway(service provider) I get
>> these logs and call to the recipient is not made:
>>
>> Logs :
>>
>> 2016-01-19 08:50:21.042365 [NOTICE] switch_channel.c:1055 New Channel
>> sofia/external/919811806537 [ac043fa4-be89-11e5-b585-450e5c1ead46]
>> 2016-01-19 08:50:21.182405 [NOTICE] sofia.c:7539 Hangup
>> sofia/external/XXXXXXXX [CS_CONSUME_MEDIA] [UNALLOCATED_NUMBER]
>> 2016-01-19 08:50:21.202390 [NOTICE] switch_core_session.c:1641 Session 6
>> (sofia/external/XXXXXXXX) Ended
>> 2016-01-19 08:50:21.202390 [NOTICE] switch_core_session.c:1645 Close
>> Channel sofia/external/919811806537 [CS_DESTROY]
>>
>>
>> I also tried the following command  :
>>
>> sofia profile external restart reloadxml
>>
>>
>> but did not work
>>
>> I  tried using some other gateway then it worked fine but how can I
>> remove this issue so that I need not change my gateway service provider.
>>
>> Regards,
>> Deepika
>>
>>
>> _________________________________________________________________________
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>> http://www.freeswitchsolutions.com
>>
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>>
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>>
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
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