[Freeswitch-users] Inbound calls mis-routing routing to internal extension with external IP?

Brian Chow freeswitch at digitaldescent.net
Fri Feb 26 04:18:15 MSK 2016 

Moishe,
  Thanks for double checking this, I hadn't thought to try an extension <->
extension call as it's a private server just for me, however, after
creating another extension, I cannot make internal calls.  It seems, I can
only make outbound calls.

Internal -> External is working.
External -> Internal only works to the FS server, not to the extension.
Internal -> Internal does not work.



On Thu, Feb 25, 2016 at 8:12 AM, Moishe Grunstein <max at nysolutions.com>
wrote:

> Does internal call also go direct to voicemail?
>
> Are you sure you don’t have a *99 before the extension number?
>
>
>
> Thanks,
>
>
>
> Moishe Grunstein
>
> Tornado Computer Systems, Inc.
>
> 212.400.7650 888.IPPBX.US
> *Service Request Email: support at nysolutions.com <support at nysolutions.com> *
>
> [image: cid:image001.jpg at 01C72F94.9EE45D60] <http://www.nysolutions.com/>
>
> Computer Networking * Managed Services * IP Video Surveillance * Network
> Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network
> Security * Site Surveys * CMS
>
>
>
> *From:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
> freeswitch-users-bounces at lists.freeswitch.org] *On Behalf Of *Brian Chow
> *Sent:* Thursday, February 25, 2016 11:00 AM
> *To:* FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
> *Subject:* Re: [Freeswitch-users] Inbound calls mis-routing routing to
> internal extension with external IP?
>
>
>
> Ok, in that case, what do I do next to figure out why inbound calls go
> directly to voicemail instead of ringing the extension?
>
> On Feb 25, 2016 7:57 AM, "Brian Chow" <brianchow at digitaldescent.net>
> wrote:
>
> Ok, in that case, what do I look at next to see why it goes straight to
> voicemail instead of ringing my extension?
>
> On Feb 25, 2016 5:52 AM, "Brian West" <brian at freeswitch.org> wrote:
>
> Its just the channel name so don't get tripped up by that, its just named
> with some default data about the session.
>
>
>
> On Wed, Feb 24, 2016 at 11:33 PM, Brian Chow <
> freeswitch at digitaldescent.net> wrote:
>
> Debug console output: https://pastebin.freeswitch.org/24572
>
>
>
> My fqdn only resolves inside the network, but the external-ip is
> configured in FS to use stun, which reports my external ip.
>
>
>
> >Is your endpoint registered? How often is it set to reregister?
>
> Yes, and the zoiper default registration expiry is 3600
>
>
>
> >Does your router have a sip alg? Are the ports opened in your firewall?
>
> > ish, no GUI for it, but I did make sure to disable it from the command
> line (Ubiquiti Edgerouter).  No firewall ports are explicitly open, but
> allow bi-directional with existing states.  I do get 2 way audio when
> calling out, and I also can hear the system forwarding my call in to
> voicemail; the voicemail message and prompts.  I know asterisk is different
> from FS, but my asterisk experience has proven that at least with asterisk,
> port forwarding isn't needed.  Also, unfortunately, I cannot get a static
> ip.
>
>
>
> Thanks!
>
>   -Brian
>
>
>
> On Wed, Feb 24, 2016 at 8:31 PM, Moishe Grunstein <max at nysolutions.com>
> wrote:
>
> It is probably sending call to your extension at domainname, if your
> external ip is your domain name then you will see the external ip.
>
> Is your endpoint registered? How often is it set to reregister?
>
> Does your router have a sip alg? Are the ports opened in your firewall?
>
> Very hard to guess without a log of a call with debug enabled.
>
> sofia global sip trace on
>
>
>
> Thanks,
>
>
>
> Moishe Grunstein
>
> Tornado Computer Systems, Inc.
>
> 212.400.7650 888.IPPBX.US
> *Service Request Email: support at nysolutions.com <support at nysolutions.com> *
>
> [image: cid:image001.jpg at 01C72F94.9EE45D60] <http://www.nysolutions.com/>
>
> Computer Networking * Managed Services * IP Video Surveillance * Network
> Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network
> Security * Site Surveys * CMS
>
>
>
> *From:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
> freeswitch-users-bounces at lists.freeswitch.org] *On Behalf Of *Brian Chow
> *Sent:* Wednesday, February 24, 2016 10:00 PM
> *To:* freeswitch-users at lists.freeswitch.org
> *Subject:* [Freeswitch-users] Inbound calls mis-routing routing to
> internal extension with external IP?
>
>
>
> Hello all!
>
>   I'm new to freeswitch, so I'm sure this is just a newbie configuration
> error.  Sorry if it's been answered a million times, my google searches
> always just bring up the standard NAT configuration pages.  I've already
> followed the confluence page on configuring NAT.
>
>
>
> My Setup:
>
> Freeswitch 1.6 and FusionPBX installed on a virtualized debian 8.3
> instance.
>
> SIP Provider: Flowroute
>
>
>
> NAT: extension and freeswitch are on the same network, both of which are
> behind NAT and connecting to flowroute.  I configured external sip and rtp
> to use stun entries.  External profile is using $${external_rtp/sip_ip} for
> ext-rtp/sip respectively.
>
>
>
> I have one DID configured to go directly to my one extension.  My
> extension can register just fine.  My extension can dial out.  When I call
> my cell, the call connects and I have 2 way audio.  When I dial my DID from
> my cell, I can see the call hitting the FS server, but instead of ringing
> my extension, it goes straight to my extensions voicemail (which I can just
> fine).
>
>
>
> When I look the at the console, it appears (sorry if this is wrong, I'm
> only a day into free switch) that FS is attempting to route the call to my
> extension...@ my external ip?
>
>
>
> I see this line in the console:  2016-02-24 18:56:10.453983 [NOTICE]
> switch_channel.c:1101 New Channel sofia/internal/<extension>@
> *<externalip>*:46072
>
>
>
>
>
> Shouldn't that read sofia/internal/<extentsion>@<ip_of_extension>  ?
>
>
>
> Sofia Status says:
>
>
>
>                      Name        Type
>  Data  State
>
>
> =================================================================================================
>
>             external-ipv6   profile
> sip:mod_sofia@[::1]:5080            RUNNING (0)
>
>                  external      profile
> sip:mod_sofia@<external_ip>:5080     RUNNING (0)
>
> external::<uuid>          gateway                      sip:<flowrouteid>@
> sip.flowroute.com          REGED
>
>             internal-ipv6    profile
> sip:mod_sofia@[::1]:5060            RUNNING (0)
>
>                  internal       profile
> sip:mod_sofia@<internal_ip>:5060    RUNNING (0)
>
>
> =================================================================================================
>
>
>
> If I'm completely off base here, can anyone recommend where I can start
> looking to change/troubleshoot the issue?  I feel like it's just me missing
> something, I just can't determine what that might be.
>
>
>
> Thanks,
>
>   -Brian
>
>
>
> _________________________________________________________________________
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>
>
> --
>
> *Brian West*
> brian at freeswitch.org
>
> *Twitter: @FreeSWITCH , @briankwest*
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>
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>
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>
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>
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