[Freeswitch-users] Best practices for determining if originated call is answered by human or voicemail system?

[Peter Steinbach]

I have had pretty good results with Sangoma Lyra AMD.

Peter


On 02/03/16 20:28, Bob Hartwig wrote:
> I have a client that needs to reliably detect if their outbound calls
> are answered by a human or voicemail system, so that they can take
> different actions based on that determination.
>
> I looked at the AVMD module documentation
> at https://freeswitch.org/confluence/display/FREESWITCH/mod_avmd , and
> it seems to indicate that this simply detects a beep, i.e. it does not
> use talking / silence heuristics into account to determine if the call
> is answered by a human or machine.  
>
> Am I correct about that?  How is this intended to be used, do I assume
> that the call is answered by a human until this module sends
> a avmd%3A%3Abeep event to me?  How do others use this module or other
> techniques to determine human / machine answer to outbound calls with
> Freeswitch? 
>
> Thanks!
> Bob
>
>
>
>
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-- 
With kind regards
Peter Steinbach 

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