[Freeswitch-users] different ringtone when called party is already busy on another call

Yehavi Bourvine yehavi.bourvine at gmail.com
Thu Dec 22 19:02:39 MSK 2016 

You can use the DB backend for that. mod_limit is actually doing that
counting...

             __Yehavi:

2016-12-22 17:58 GMT+02:00 Bipin Patel <bipin at xbipin.com>:

> hi,
>
> thanks for the reply. I forgot to mention i use blind registration so i
> specifically dont have directory entries so any other way to implement it
> with that, meanwhile ill try to wrap my head around the dialplan u provided.
>
> what i was thinking was suppose if any extension places a call then
> increment some counter and when that call ends reset it to 0 so suppose if
> hes in a call and counter is at 1 then any new calls placed by anyone else
> check the counter for the first ext if thats called, if 1 then different
> ringback and if 0 then normal ringback
>
>
> Regards,
> Bipin
>
>
> ------------------------------
> -------- Original Message --------
> Subject: Re: [Freeswitch-users] different ringtone when called party is
> already busy on another call
> From: Yehavi Bourvine <yehavi.bourvine at gmail.com>
> <yehavi.bourvine at gmail.com>
> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
> <freeswitch-users at lists.freeswitch.org>
> Date: 12/22/2016, 4:57:29 PM
>
> Hi,
>
>   To make it easier, let's call the main extension A, and the secondary
> extension B. When someone calls B and A is busy, you want the
> "call-waiting" signal to be heard.
>
> Note: I've taken snippets from my dial plan and changed them in order to
> readable without my context; hence, they might not work on first attempt.
>
> First, I've added a new parameter to the B's directory entry called
> "chk_ring" which has the value of B.
>
> First, you have to tell mod_limit to track calls to/from the main
> extension (I am doing that for all extensions) with the following commands
> before calling the bridge application:
>
>      <action application="limit" data="hash max_calls ${dest} -1
> HANGUP_USER_BUSY" />
> This causes mod_limit to track the calls to that extension.
>
> BTW, it is adviseable to add also the following setting in order to count
> correctly when doing call transfer:
> <action application="set" data="limit_ignore_transfer=false" />
>
> Next, during a new call process you have to check the limit of A extension
> with the following:
>
> <extension name="Intercom" continue="true">
>     <condition break = "never" >
>         <action application="set" data="chk_number=${user_data($
> {destination_number}@${domain_name} var chk_ring)}" inline="true"/>
>                 <action application="set" data="OrigDest=${destination_number}"
>  --- Save the original number
>                 <action application="limit" data="hash max_calls
> ${chk_ring} 1 ChangeRingBack" />
>     </condition>
> </extension>
>
> And then add a ChangeRingBack extension:
> <extension name="ChangeRingBack" continue="true">
>   <condition field="destination_number" expression="^limit_exceeded$">
>      <action application="set" data="ringback=${callwait-ring}" />
>   --- Do the bridge.
>     </condition>
> </extension>
>
>
> 2016-12-22 7:54 GMT+02:00 Bipin Patel <bipin at xbipin.com>:
>
>> hi,
>>
>> this is exactly what im trying to achieve, i want to be able to check if
>> called party is busy on another call then generate a different ringback
>> than the normal one i use if not busy. Can u kindly provide a dialplan
>> example coz im getting confused on how to track if the ext is busy as well
>> as increment and decrement the limit value?
>>
>>
>> Regards,
>> Bipin
>>
>>
>> ------------------------------
>> -------- Original Message --------
>> Subject: Re: [Freeswitch-users] different ringtone when called party is
>> already busy on another call
>> From: Yehavi Bourvine <yehavi.bourvine at gmail.com>
>> <yehavi.bourvine at gmail.com>
>> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
>> <freeswitch-users at lists.freeswitch.org>
>> Date: 12/22/2016, 8:59:35 AM
>>
>> What I am doing in a similar case is:
>>
>> - I am using the mod_limit to know which extension is in a call and which
>> is free.
>> - If a call is made to a busy extension (which has the call waiting
>> feature) then I play a different ring-back tone with the command:
>>              <action application="set" data="ringback=${callwait-ring}"
>> />
>> - In your case, the busy extension is different than the one being
>> called; thus, you have to add to the extension variables/parameters a new
>> parameter which specifies the other extension number; then you have to call
>> mod_limit for both extensions, and play the call-wait ringback if one of
>> them is busy.
>>
>>          Regards, __Yehavi:
>>
>> 2016-12-21 13:59 GMT+02:00 Bipin Patel <bipin at xbipin.com>:
>>
>>> hi,
>>>
>>> its a multi line phone so i guess B is accepting the call like a normal
>>> call which it should with call waiting enabled on it, if it sent busy then
>>> A would simply hear busy tone which i dont want, i want to make A hear a
>>> different ringtone while call is waiting so A can know using the tone that
>>> B is on another call and might or might not answer
>>>
>>>
>>> Regards,
>>> Bipin
>>>
>>>
>>> ------------------------------
>>> -------- Original Message --------
>>> Subject: Re: [Freeswitch-users] different ringtone when called party is
>>> already busy on another call
>>> From: Lợi Đặng <loi.dangthanh at gmail.com> <loi.dangthanh at gmail.com>
>>> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
>>> <freeswitch-users at lists.freeswitch.org>
>>> Date: 12/21/2016, 2:22:11 PM
>>>
>>> guess It is the B's function, B is able to put the call in waiting
>>> instead of respond 486 to FS, when B is already a call with another party.
>>> in this case, I'm afraid FS will have no idea about what is happening in
>>> B.
>>> what branch B is? did you try B's role with another phone?
>>>
>>> rgds,
>>>
>>> Loi Dang Thanh
>>> Phone : +84.1224.735.448
>>> Email : loi.dangthanh at gmail.com
>>>
>>> On Wed, Dec 21, 2016 at 3:40 PM, Bipin Patel <bipin at xbipin.com> wrote:
>>>
>>>> hi,
>>>>
>>>> i have been using FS in product on many raspberry pi's and other
>>>> machines in PBX environment and everything works well except im stuck with
>>>> a requirement which i cant seem to be able to get over.
>>>>
>>>> party A calls party B but party B is already in call with party C, so
>>>> party A gets normal ringtone and party B gets call waiting beeps, how do we
>>>> detect in FS that party B is already busy on another call and generate a
>>>> different ringtone for party A which he hears so indirectly party A knows
>>>> that party B is already on another call?
>>>>
>>>>
>>>> --
>>>> Regards,
>>>> Bipin
>>>>
>>>>
>>>> ------------------------------
>>>>
>>>> ____________________________________________________________
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>>>
>>>
>>>
>>>
>>>
>>>
>>
>>
>>
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>>
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>
>
>
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>
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>
>
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>
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