[Freeswitch-users] mod_callcenter and agents disconnected

[Antonio Silva]

hi,

there is a pull request that i'm working to add that  feature, so you 
can put the action to execute if the agent answers not registered, the 
same way as it is now with the option no-answer.

Tomorrow i should do the commit so Italo Rossi can review it, the link 
where you can follow the work:

https://freeswitch.org/stash/projects/FS/repos/freeswitch/pull-requests/1099/overview


On 12/19/2016 11:36 PM, Victor Medina wrote:
> Hello guys!
>
> I have been working with mod callcenter today and noted something. If 
> logged as an agent and shutdown the softphone, FS shows the extension 
> when off, but keep the agent as Available, is there any way to  change 
> agent status when a registration dies?
>
> freeswitch at internal> callcenter_config agent list
> name|system|uuid|type|contact|status|state|max_no_answer|wrap_up_time|reject_delay_time|busy_delay_time|no_answer_delay_time|last_bridge_start|last_bridge_end|last_offered_call|last_status_change|no_answer_count|calls_answered|talk_time|ready_time
> operador127 at soporte|single_box||callback|[call_timeout=10]user/127@${domain_name}|Available|Waiting|20|10|10|40|0|0|0|0|1482186051|0|0|0|0
> operador128 at soporte|single_box||callback|[call_timeout=10]user/128@${domain_name}|Available|Waiting|20|10|10|40|0|0|0|0|1482186045|0|0|0|0
> operador126 at soporte|single_box||callback|[call_timeout=10]user/126@${domain_name}|Logged 
> Out|Waiting|20|10|10|40|0|0|0|0|1482185645|0|0|0|0
> operador129 at soporte|single_box||callback|[call_timeout=10]user/129@${domain_name}|Logged 
> Out|Waiting|20|10|10|40|0|0|0|0|1482185645|0|0|0|0
> operador148 at soporte|single_box||callback|[call_timeout=10]user/148@${domain_name}|Logged 
> Out|Waiting|20|10|10|40|0|0|0|0|1482185645|0|0|0|0
> operador149 at soporte|single_box||callback|[call_timeout=10]user/149@${domain_name}|Logged 
> Out|Waiting|20|10|10|40|0|0|0|0|1482185645|0|0|0|0
> operador999 at soporte|single_box||callback|[call_timeout=10]user/999@${domain_name}|Logged 
> Out|Waiting|5|10|10|40|0|0|0|0|1482185645|0|0|0|0
> +OK
>
>
> Sin mas a que hacer referencia,
>
> Victor Medina
>
>
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