[Freeswitch-users] Fax 2 Email issue

[Brian West]

Sounds like a permission issue to where you're trying to save the tiff
file, what are you doing in your dialplan?

On Mon, Dec 5, 2016 at 8:00 AM, devang nathwani <
devang.nathwani31589 at gmail.com> wrote:

> Hello,
>
> Trying to develop Fax 2 Email features.
> I am sending fax from the Zoiper for testing and it works perfectly in my
> local machine but getting permission related error for receiving fax on
> server
>
>
> 2016-12-05 13:18:38.155419 [DEBUG] mod_spandsp_fax.c:317 === Negotiation
> Result =======================================================
> 2016-12-05 13:18:38.155419 [DEBUG] mod_spandsp_fax.c:318 Remote station
> id: 964737
> 2016-12-05 13:18:38.155419 [DEBUG] mod_spandsp_fax.c:319 Local station id:
> SpanDSP Fax Ident
> 2016-12-05 13:18:38.155419 [DEBUG] mod_spandsp_fax.c:320 Transfer Rate:
> 12000
> 2016-12-05 13:18:38.155419 [DEBUG] mod_spandsp_fax.c:322 ECM status off
> 2016-12-05 13:18:38.155419 [DEBUG] mod_spandsp_fax.c:323 remote country:
> 2016-12-05 13:18:38.155419 [DEBUG] mod_spandsp_fax.c:324 remote vendor:
> 2016-12-05 13:18:38.155419 [DEBUG] mod_spandsp_fax.c:325 remote model:
> 2016-12-05 13:18:38.155419 [DEBUG] mod_spandsp_fax.c:327
> ============================================================
> ==================
> 2016-12-05 13:18:40.635418 [DEBUG] mod_spandsp_fax.c:496
> ============================================================
> ==================
> 2016-12-05 13:18:40.635418 [DEBUG] mod_spandsp_fax.c:508 Fax processing
> not successful - result (41) TIFF/F file cannot be opened.
> 2016-12-05 13:18:40.635418 [DEBUG] mod_spandsp_fax.c:513 Remote station
> id: 964737
> 2016-12-05 13:18:40.635418 [DEBUG] mod_spandsp_fax.c:514 Local station id:
> SpanDSP Fax Ident
> 2016-12-05 13:18:40.635418 [DEBUG] mod_spandsp_fax.c:515 Pages
> transferred: 0
> 2016-12-05 13:18:40.635418 [DEBUG] mod_spandsp_fax.c:517 Total fax pages: 0
> 2016-12-05 13:18:40.635418 [DEBUG] mod_spandsp_fax.c:518 Image resolution:
> 0x0
> 2016-12-05 13:18:40.635418 [DEBUG] mod_spandsp_fax.c:519 Transfer Rate:
> 12000
> 2016-12-05 13:18:40.635418 [DEBUG] mod_spandsp_fax.c:521 ECM status off
> 2016-12-05 13:18:40.635418 [DEBUG] mod_spandsp_fax.c:522 remote country:
> 2016-12-05 13:18:40.635418 [DEBUG] mod_spandsp_fax.c:523 remote vendor:
> 2016-12-05 13:18:40.635418 [DEBUG] mod_spandsp_fax.c:524 remote model:
> 2016-12-05 13:18:40.635418 [DEBUG] mod_spandsp_fax.c:526
> ============================================================
> ==================
>
> Can any body help me please to resolve that issue?
> I have attached my freeswitch logs it may help.
>
> http://pastebin.com/edTEimae
>
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-- 

*Brian West*
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