[Freeswitch-users] Freeswitch as IVR Tester

[Kalyani Kulkarni]

with FreeTDM, I've observed that I've to send DTMFs inband.

On Mon, Aug 22, 2016 at 9:18 PM, Phil Dunks <phil.dunks at netdev.co.uk> wrote:

> Hi folks
>
> I am trying to use FS as an automated test platform to send calls into an
> IVR system (also FS) and test the various call flows.
>
> I am using node.js to control the tests over ESL.
>
> I am using ‘originate xxx &park()’ to initiate the test call to the IVR.
>
> Then ‘detect_speech’ with pocketsphinx to listen for key phrases in the
> prompts from the IVR (‘followed by hash’) etc.
>
> So far so good - although I haven’t tested many different prompts yet.
>
> I am then trying to use ’send_dtmf’ to navigate the IVR menus.
>
> I am having some problems with this.
>
> After the ‘send_dtmf’ is requested, nothing happens.
>
> I read on a different post that it will work if you do a ‘playback’ before
> ‘send_dtmf’.
>
> I tried this, and yes, ‘send_dtmf’ now does something - but not what is
> expected.
>
> The CHANNEL_EXECUTE_COMPLETE event for ‘send_dtmf’ returns instantly (
> e.g. 1 ms after the associated CHANNEL_EXECUTE event) rather than after the
> DTMF is sent, which messes up my state machine.
>
> Also the IVR system does not react to the DTMF.
>
> I made a test call to an x-lite instead of the IVR, and could hear the
> DTMF but it was distorted.
>
> Any help greatly appreciated.
>
> I am using 1.6.9 (installed from rpm’s) on centos 7.
>
> Thanks
>
> Phil
>
>
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>
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