[Freeswitch-users] VC no ringtone when remote ringing

Ítalo Rossi italo at freeswitch.org
Wed Aug 3 16:57:36 MSD 2016


Can you pastebin your FS logs? And also try to get your browser console
logs.

On Wed, Aug 3, 2016 at 3:26 AM, Bipin Patel <bipin at xbipin.com> wrote:

> i tried calling local sip endpoints and still nothing rings in VC client
>
>
> Regards,
> Bipin
>
>
> ------------------------------
> -------- Original Message --------
> Subject: Re: [Freeswitch-users] VC no ringtone when remote ringing
> From: Ítalo Rossi <italo at freeswitch.org> <italo at freeswitch.org>
> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
> <freeswitch-users at lists.freeswitch.org>
> Date: 8/2/2016, 9:38:20 PM
>
> Try calling a local sip endpoint and let me know.
>
> On Tue, Aug 2, 2016 at 7:07 AM, Bipin Patel <bipin at xbipin.com> wrote:
>
>> sorry about that, that not implemented also happens when calling FS
>> conference server
>>
>> my dialstring in dialplan is as such, could this be a problem
>>
>> {^^:sip_invite_domain=${dialed_domain}}${sofia_contact(*/${dialed_user}@
>> ${dialed_domain})},${verto_contact
>> ${dialed_user}@${dialed_domain}}
>>
>>
>> Regards,
>> Bipin
>>
>>
>> ------------------------------
>> -------- Original Message --------
>> Subject: Re: [Freeswitch-users] VC no ringtone when remote ringing
>> From: Bipin Patel <bipin at xbipin.com> <bipin at xbipin.com>
>> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
>> <freeswitch-users at lists.freeswitch.org>
>> Date: 8/2/2016, 1:28:07 PM
>>
>> in chrome console i see a got a not implemented state soon after the call
>> is placed
>>
>> Dialog beac6a4b-dcc4-45bb-1d9f-fca14604acfb: state change from new to
>> requesting
>>
>> vertoService.js:589 onDialogState: $.v…o.dialog {params: Object, verto:
>> $.verto, direction: Object, lastState: Object, state: Object…}
>>
>> vertoService.js:624 Got a not implemented state: $.v…o.dialog {params:
>> Object, verto: $.verto, direction: Object, lastState: Object, state:
>> Object…}answered: falseattach: falseaudioStream: video#webcam.hidecallID:
>> "beac6a4b-dcc4-45bb-1d9f-fca14604acfb"callbacks: Objectcause: "NORMAL
>> CLEARING"causeCode: 16direction: ObjectlastState: Objectparams: Objectrtc:
>> $.FSRTCscreenShare: falsestate: ObjectuseCamera: "none"useMic:
>> "b59a95125522bf173fa8b1e7006b02e71087bef1a3fa3c32c147806f9d641072"useSpeak:
>> "default"verto: $.verto__proto__: Object
>>
>> jquery.jsonrpcclient.js:422 Speed Test: Up: 627 Down: 2012
>>
>> jquery.verto.js:2146 Dialog beac6a4b-dcc4-45bb-1d9f-fca14604acfb: state
>> change from requesting to trying
>>
>> vertoService.js:589 onDialogState: $.v…o.dialog {params: Object, verto:
>> $.verto, direction: Object, lastState: Object, state: Object…}
>>
>> vertoService.js:595 Calling: Outbound Call <1234>
>>
>> Regards,
>> Bipin
>>
>>
>> ------------------------------
>> -------- Original Message --------
>> Subject: Re: [Freeswitch-users] VC no ringtone when remote ringing
>> From: Mirko Brankovic <mirkobrankovic at gmail.com>
>> <mirkobrankovic at gmail.com>
>> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
>> <freeswitch-users at lists.freeswitch.org>
>> Date: 8/2/2016, 11:27:18 AM
>>
>> aah yes it is in verto dir:
>>
>> ├── sounds
>> │   ├── bell_ring2.mp3
>> │   └── bell_ring2.wav
>>
>>
>> On Tue, Aug 2, 2016 at 9:23 AM, Mirko Brankovic <mirkobrankovic at gmail.com
>> > wrote:
>>
>>> BTW do you have freeswitch-sounds-en-us-callie installed ?
>>>
>>> On Mon, Aug 1, 2016 at 10:21 PM, Bipin Patel <bipin at xbipin.com> wrote:
>>>
>>>> I'm using g711u codec and the standard verto communicator portal so
>>>> what can go wrong?
>>>> Even the conference server of fs using vc I hear no ringtone so could
>>>> it be the vc code itself having the issue?
>>>>
>>>> On August 1, 2016 7:52:32 PM Mirko Brankovic <mirkobrankovic at gmail.com>
>>>> wrote:
>>>>
>>>>> I guess that is it.
>>>>> Just before that event being fired up you should have Callstate
>>>>> changed from Down to Ringing, something like:
>>>>>
>>>>> 2016-08-01 17:47:20.827754 [NOTICE] mod_verto.c:2312 Ring-Ready
>>>>> verto.rtc/44831961-bab8-91d6-14c1-03318f7c4ec1!
>>>>> 2016-08-01 17:47:20.827754 [DEBUG] switch_channel.c:3343
>>>>> (verto.rtc/44831961-bab8-91d6-14c1-03318f7c4ec1) Callstate Change DOWN ->
>>>>> RINGING
>>>>>
>>>>> which means that on the client side this event is not picked up to
>>>>> play ringtone I guess. Check the browser console log.
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Aug 1, 2016 at 5:35 PM, Bipin Patel <bipin at xbipin.com> wrote:
>>>>>
>>>>>> hi,
>>>>>>
>>>>>> i did the verto trace and after invite i get the below event, i didnt
>>>>>> do the sip trace because when i call directly using sip i get session
>>>>>> progress so the gateway is surely generating the session progress
>>>>>>                 "channelCallState":     "RINGING",
>>>>>>                 "originalChannelCallState":     "DOWN",
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>> Bipin
>>>>>>
>>>>>>
>>>>>> ------------------------------
>>>>>> -------- Original Message --------
>>>>>> Subject: Re: [Freeswitch-users] VC no ringtone when remote ringing
>>>>>> From: Mirko Brankovic <mirkobrankovic at gmail.com>
>>>>>> <mirkobrankovic at gmail.com>
>>>>>> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
>>>>>> <freeswitch-users at lists.freeswitch.org>
>>>>>> Date: 8/1/2016, 7:19:24 PM
>>>>>>
>>>>>> yes increase the debug value to maybe 10 in verto.xml.conf and sofia
>>>>>> global siptrace on and see what is going on.
>>>>>>
>>>>>> On Mon, Aug 1, 2016 at 5:08 PM, Bipin Patel <bipin at xbipin.com> wrote:
>>>>>>
>>>>>>> hi,
>>>>>>>
>>>>>>> yes i have answer before the bridge but i even tried without answer
>>>>>>> and both ways no ringtone came, ill check the trace and get back
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>> Bipin
>>>>>>>
>>>>>>>
>>>>>>> ------------------------------
>>>>>>> -------- Original Message --------
>>>>>>> Subject: Re: [Freeswitch-users] VC no ringtone when remote ringing
>>>>>>> From: Mirko Brankovic <mirkobrankovic at gmail.com>
>>>>>>> <mirkobrankovic at gmail.com>
>>>>>>> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
>>>>>>> <freeswitch-users at lists.freeswitch.org>
>>>>>>> Date: 8/1/2016, 6:39:58 PM
>>>>>>>
>>>>>>> HI,
>>>>>>> Do you do answer before the bridge?
>>>>>>>
>>>>>>> Turn on SIP and Verto trace and see if 180/183 is propagated
>>>>>>> correctly into verto event  "originalChannelCallState": "RINGING",
>>>>>>> after verto.invite.
>>>>>>>
>>>>>>> -mirko
>>>>>>>
>>>>>>>
>>>>>>> On Mon, Aug 1, 2016 at 4:34 PM, Bipin Patel <bipin at xbipin.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> i have successfully setup VC with FS with all the certs etc and all
>>>>>>>> calls coming from verto goto sip gateway and from there to pstn line. The
>>>>>>>> calls go all fine with 2 way audio but the only problem im facing is when
>>>>>>>> the verto user calls a number, he cant hear any ringtone and in cases where
>>>>>>>> the remote party mobile is switched of that time the wireless carrier
>>>>>>>> usually gives a phone switched off or out of coverage ivr but all those are
>>>>>>>> not heard to the verto user. Is there any way to fix this or probably
>>>>>>>> bridge the ringing received from remote side to verto caller, i dont want
>>>>>>>> to generate any local ring back on FS
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Regards,
>>>>>>>> Bipin
>>>>>>>>
>>>>>>>>
>>>>>>>> ------------------------------
>>>>>>>>
>>>>>>>>
>>>>>>>> _________________________________________________________________________
>>>>>>>> Professional FreeSWITCH Consulting Services:
>>>>>>>> consulting at freeswitch.org
>>>>>>>> http://www.freeswitchsolutions.com
>>>>>>>>
>>>>>>>> Official FreeSWITCH Sites
>>>>>>>> http://www.freeswitch.org
>>>>>>>> http://confluence.freeswitch.org
>>>>>>>> http://www.cluecon.com
>>>>>>>>
>>>>>>>> FreeSWITCH-users mailing list
>>>>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>>>> UNSUBSCRIBE:
>>>>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>>>>> http://www.freeswitch.org
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Regards,
>>>>>>> Mirko
>>>>>>>
>>>>>>>
>>>>>>> _________________________________________________________________________
>>>>>>> Professional FreeSWITCH Consulting Services: consulting at freeswitch.orghttp://www.freeswitchsolutions.com
>>>>>>>
>>>>>>> Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://confluence.freeswitch.orghttp://www.cluecon.com
>>>>>>>
>>>>>>> FreeSWITCH-users mailing listFreeSWITCH-users at lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.freeswitch.org
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> _________________________________________________________________________
>>>>>>> Professional FreeSWITCH Consulting Services:
>>>>>>> consulting at freeswitch.org
>>>>>>> http://www.freeswitchsolutions.com
>>>>>>>
>>>>>>> Official FreeSWITCH Sites
>>>>>>> http://www.freeswitch.org
>>>>>>> http://confluence.freeswitch.org
>>>>>>> http://www.cluecon.com
>>>>>>>
>>>>>>> FreeSWITCH-users mailing list
>>>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>>> UNSUBSCRIBE:
>>>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>>>> http://www.freeswitch.org
>>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Regards,
>>>>>> Mirko
>>>>>>
>>>>>>
>>>>>> _________________________________________________________________________
>>>>>> Professional FreeSWITCH Consulting Services: consulting at freeswitch.orghttp://www.freeswitchsolutions.com
>>>>>>
>>>>>> Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://confluence.freeswitch.orghttp://www.cluecon.com
>>>>>>
>>>>>> FreeSWITCH-users mailing listFreeSWITCH-users at lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.freeswitch.org
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> _________________________________________________________________________
>>>>>> Professional FreeSWITCH Consulting Services:
>>>>>> consulting at freeswitch.org
>>>>>> http://www.freeswitchsolutions.com
>>>>>>
>>>>>> Official FreeSWITCH Sites
>>>>>> http://www.freeswitch.org
>>>>>> http://confluence.freeswitch.org
>>>>>> http://www.cluecon.com
>>>>>>
>>>>>> FreeSWITCH-users mailing list
>>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>> UNSUBSCRIBE:
>>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>>> http://www.freeswitch.org
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Regards,
>>>>> Mirko
>>>>>
>>>>> _________________________________________________________________________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> http://www.freeswitch.org
>>>>> http://confluence.freeswitch.org
>>>>> http://www.cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> UNSUBSCRIBE:
>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>> http://www.freeswitch.org
>>>>>
>>>>
>>>>
>>>> _________________________________________________________________________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>> Official FreeSWITCH Sites
>>>> http://www.freeswitch.org
>>>> http://confluence.freeswitch.org
>>>> http://www.cluecon.com
>>>>
>>>> FreeSWITCH-users mailing list
>>>> FreeSWITCH-users at lists.freeswitch.org
>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>> UNSUBSCRIBE:
>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>> http://www.freeswitch.org
>>>>
>>>
>>>
>>>
>>> --
>>> Regards,
>>> Mirko
>>>
>>
>>
>>
>> --
>> Regards,
>> Mirko
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services: consulting at freeswitch.orghttp://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://confluence.freeswitch.orghttp://www.cluecon.com
>>
>> FreeSWITCH-users mailing listFreeSWITCH-users at lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.freeswitch.org
>>
>>
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services: consulting at freeswitch.orghttp://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://confluence.freeswitch.orghttp://www.cluecon.com
>>
>> FreeSWITCH-users mailing listFreeSWITCH-users at lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.freeswitch.org
>>
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>
>
>
> --
> Ítalo Rossi
> italo at freeswitch.org
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services: consulting at freeswitch.orghttp://www.freeswitchsolutions.com
>
> Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://confluence.freeswitch.orghttp://www.cluecon.com
>
> FreeSWITCH-users mailing listFreeSWITCH-users at lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.freeswitch.org
>
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>



-- 
Ítalo Rossi
italo at freeswitch.org
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