[Freeswitch-users] Cannot get automatic call recording working.

[Piotr Starzyk]

I found the problem - it was my fault.  Before making changes to the
default.xml dialplan file, I made a copy of it in the same folder and
called it:

default – before recording.xml



Then I made changes to default xml.



Turns out FreeSWITCH was parsing the backup file I made, instead of the
actual file, so none of my changes were taking effect.



Once I moved the backup file out of the dialplan folder, the recording
started working as expected.









*From:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
freeswitch-users-bounces at lists.freeswitch.org] *On Behalf Of *Michael
Collins
*Sent:* Tuesday, April 12, 2016 5:18 PM
*To:* FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
*Subject:* Re: [Freeswitch-users] Cannot get automatic call recording
working.



Capture the complete log output of a test call and drop it into
pastebin.freeswitch.org. The output will definitely tell you exactly what
the dialplan is doing, so if it is attempting to initiate the
record_session app then you'll see any errors that may have resulted.



-MSC



On Mon, Apr 11, 2016 at 12:54 PM, Piotr Starzyk <
pstarzyk at general-devices.com> wrote:

I’m running FreeSWITCH in console mode on a Windows 7 machine, using
unmodified demo setup.  I’m having a hard time getting automatic call
recording to work.  I’m using the following instructions to record a call
(by modifying  Local_Extension dialplan):



https://freeswitch.org/confluence/display/FREESWITCH/mod_dptools%3A+record_session

*Record Calls To Extensions*

To record all phone calls between extensions do the following. Make a
directory under freeswitch/recordings/archive/. Then edit Local_Extension
in dialplan in conf/dialplan/default.xml

<extension name="Local_Extension">

    <condition field="destination_number" expression="^(10[01][0-8])$">

Then add the following actions.

<action application="set" data="RECORD_TITLE=Recording
${destination_number} ${caller_id_number} ${strftime(%Y-%m-%d %H:%M)}"/>

<action application="set" data="RECORD_COPYRIGHT=(c) 2011"/>

<action application="set" data="RECORD_SOFTWARE=FreeSWITCH"/>

<action application="set" data="RECORD_ARTIST=FreeSWITCH"/>

<action application="set" data="RECORD_COMMENT=FreeSWITCH"/>

<action application="set" data="RECORD_DATE=${strftime(%Y-%m-%d %H:%M)}"/>

<action application="set" data="RECORD_STEREO=true"/>

<action application="record_session"
data="$${base_dir}/recordings/archive/${strftime(%Y-%m-%d-%H-%M-%S)}_${destination_number}_${caller_id_number}.wav"/>





But when I place a call, no files are getting created in the recordings or
archive folder.  I tried calling both ways, still nothing.  I am running in
admin mode, and have firewalls disabled.



When looking through the logs, the only two lines relevant to the recording
are the following:



892ef279-18c7-4d8d-8795-fa1c366b68c7 EXECUTE sofia/internal/1000 at 10.10.10.77
 bind_meta_app(2 b s record_session::C:/Program
Files/FreeSWITCH/recordings/1000.2016-04-11-15-16-58.wav)

892ef279-18c7-4d8d-8795-fa1c366b68c7 2016-04-11 15:16:58.521344 [INFO]
switch_ivr_async.c:4152 Bound B-Leg: *2 record_session::C:/Program
Files/FreeSWITCH/recordings/1000.2016-04-11-15-16-58.wav



>From FreeSWITCH cookbook, I found out they allow manual recording by
pressing *2 on receiving end.  When I tested that, it did work, and the wav
file was created in the recordings directory, so the recording module seems
to be working.  But for some reason, I still can’t get the automatic
session recording to work.  What am I doing wrong?





Thanks.












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