[Freeswitch-users] OneWay audio after hold->unhold

Prashanth Devarajappa Prashanth.Devarajappa at enghouse.com
Tue Sep 8 12:53:42 MSD 2015

Hi Bob,

I am told that our Avaya is “avaya communication manager is the 8300”

So far with our testing, we have not seen any issues related to transfer. (May be we have not done extensive transfer tests)


From: Bob Hartwig [mailto:bobjectsfreeswitch at gmail.com]
Sent: 07 September 2015 17:42
To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
Subject: Re: [Freeswitch-users] OneWay audio after hold->unhold

Is this an Avaya AS5300 by any chance?  Those have some serious interop issues when it comes to transfers.  I had to struggle mightily to get a client's product (not Freeswitch) to interoperate with it.  I'm really interested to hear if this gets resolved for Freeswitch.

On Fri, Sep 4, 2015 at 11:09 AM, Prashanth Devarajappa <Prashanth.Devarajappa at enghouse.com<mailto:Prashanth.Devarajappa at enghouse.com>> wrote:

I am connecting to Avaya switch using SIP trunk interface from FS with TLS & SRTP connection. This works well for inbound and outbound calls. I have an issue with media, when I try hold -> unhold operation from FS for an outbound call.

When FS tries to unhold the call by sending Re-INVITE, avaya responds with 200 OK. Then sends INVITE w/o SDP to shuffle the media(IP Shuffling, to make media flow directly b/w endpoints). FS responds with 200 OK + SDP as expected. Now avaya sends ACK + SDP where SDP has the updated connection info(IP and port of endpoint) where media should be sent. Along with this it also changes the crypto master key as per RFC due to change in connection info(c=).

On seeing this ACK, FS update the connection info(which is good) and change its own crypto master key in response. however this new master key is not sent to far end, meaning FS can decode the media it receives but other end can't decode the media FS is sending to it resulting in one way audio.

Has anyone come across this issue ?

Is there any way to trigger Re-INVITE or UPDATE from FS so other end gets new master key ?


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