[Freeswitch-users] Mod_callcenter in a load balancing environment

[Tomas Boros]

You should make load balancing on the application level before the
freeswitches, f.ex via kamailio. Keep the queues in a hash table and relay
the calls to the appropriate freeswitch. You must make a logical
distribution of queues in your cluster, f ex. customer 1 has queues on FS1,
customer 2 on fs2 etc.

Round robin load balancing just won't work out of the box.

On 10 November 2015 at 19:48, Sergey Safarov <s.safarov at gmail.com> wrote:

> Please read mod_callceter documentation. Eraly I has find that
> mod_callceter not support  database accesd from two or more FS hosts.
>
> On Tue, Nov 10, 2015, 20:13 Laurent Demont <demont.laurent at gmail.com>
> wrote:
>
>> Hello Freeswitch Community,
>>
>> I'm currently working on setting up a call-center solution for my company
>> and as we are used to work with Freeswitch, I wanted to look at that
>> solution first.
>> The mod_callcenter seems to do exactly what I want but there's one point
>> that is kinda critical: the solution should be horizontaly scalable (easy
>> to add some new servers without interferring the work in progress) so the
>> calls dedicated to a single queue might not be on a single server.
>>
>> Thus is it possible to interconnect multiple Freeswitch servers to a
>> single (shared) database in order to handle many call centers and so share
>> the load between the servers?
>> If not, is there a way to easily load balance calls between multiple FS
>> servers (still only in mod_callcenter context) or must the calls related to
>> one queue be on a single server ?
>>
>> Thanks in advance for your help,
>>
>> Best regards
>> --
>> Laurent Demont
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>
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