[Freeswitch-users] New FreeSWITCH monitoring dashboard - Open Source

Alex Pappas apappas at vieras.eu
Wed Nov 4 10:22:40 MSK 2015


Hi Guillermo,

First of all thank you for your feedback!

Concerning 1, ASR, ACD and RTP Quality should work only for completed
calls. If your where getting empty table that means that the calls are not
terminated normally.That also goes to point 2 where you are testing with
one leg calls (IVR). We have tested the system with calls that are coming
inside FS and they are terminated from an other Provider.

Concerning 3, We are aware of this and in the next releases we will
introduce  the customer and the provider by IP, prefix or both.

Concerning 4,5 we are getting these numbers from the FS Heartbeat. maybe we
have to reconcider these two..

We are also thinking to add functionality for extra FS boxes in the near
future.

Concerning the connection to port 8021, you had problem because it was
hardcoded from us :(. I will change this and let you know..

Thank you for your feedback,
Alex



On Tue, Nov 3, 2015 at 12:05 AM, Guillermo Ruiz Camauer <grcamauer at gmail.com
> wrote:

> Alex / Nathan,
>
>
> Telneting to port 5000 works OK.  It seems that the program is not
> accepting the PORT and always going to port 8021.
>
>
> I have changed my configuration on the FS side from port 5000 to port 8021
> and now it connects!  I have placed several hundred calls and have the
> following comments / questions:
>
> 1)  View Details works for Concurrent Calls and for Failed Calls, but NOT
> for ASR, ACD or RTP Quality.  The latter 3 always return Invalid JSON
> Response.  I have inspected using browser tools (Chrome) and the response
> is EMPTY in all 3 cases.
>
> 2)  Concurrent Calls seems to be an ever increasing number.  It never goes
> back down, even when the box is idle.  Note that when the box is idle,
> DETAILS returns 0 records which is OK, but the number displayed in the
> Summary is always non-zero, and increasing.  If it matters, all my calls
> are one legged outbound calls (Outbound IVR).
>
> 3)  Because my SIP provider requires me to prepend an account number
> before all dial strings, your software thinks all my calls are to
> BRUNEI...  There should be some way to strip the first n digits so that it
> reads the actual dialed number.
>
> 4)  Sessions/Sec was always stuck at 120.  No matter what the box was
> doing.
>
> 5)  RTP Quality was always 100.
>
> Aside from these problems, the program seems very responsive and well
> thought out.  It will be a great tool to monitor several FS boxes.
>
> Regards,
>
> Guillermo
>
>
>
>
> On Mon, Nov 2, 2015 at 4:34 PM, Alex Pappas <apappas at vieras.eu> wrote:
>
>> You could also try to telnet your FS instance from a different box to
>> port 5000. If that works or not could tell us a lot.
>>
>> On Mon, Nov 2, 2015 at 9:14 PM, Alex Pappas <apappas at vieras.eu> wrote:
>>
>>> Hi Guillermo,
>>> Can you open port 8021 just for testing purposes? That could eliminate
>>> some possible confusion.
>>>
>>> Thank you,
>>> Alex
>>>
>>>
>>> On Mon, Nov 2, 2015 at 6:31 PM, Guillermo Ruiz Camauer <
>>> grcamauer at gmail.com> wrote:
>>>
>>>> Nathan,
>>>>
>>>> I think that it is not taking the port number.  I have opened ESL on
>>>> port 5000, but the program complains that it cannot connect to port 8021.
>>>> As far as I can tell, port 8021 has something to do with remote hash from
>>>> mod_hash.  Does that module need to be configured?
>>>>
>>>> Regards,
>>>>
>>>> Guillermo
>>>>
>>>> On Sat, Oct 31, 2015 at 5:12 AM, apappas <apappas at gnostix.gr> wrote:
>>>>
>>>>> Nathan thanks for the reply,
>>>>> Probably the problem is that the connection is not open, but still you
>>>>> are  receiving the wrong error. I will have a look..
>>>>>
>>>>> Let us know if you were able to connect.
>>>>>
>>>>> Regards,
>>>>> Alex
>>>>>
>>>>>
>>>>>
>>>>> Sent from my Samsung device
>>>>>
>>>>>
>>>>> -------- Original message --------
>>>>> From: Nathan Neulinger <nneul at mst.edu>
>>>>> Date: 10/31/2015 03:05 (GMT+02:00)
>>>>> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
>>>>> Subject: Re: [Freeswitch-users] New FreeSWITCH monitoring dashboard -
>>>>> Open Source
>>>>>
>>>>> Make sure you've enabled remote ESL socket connections. Normally it's
>>>>> bound to localhost only.
>>>>>
>>>>> autoload_configs/event_socket.conf.xml -> listen-ip
>>>>>
>>>>> -- Nathan
>>>>>
>>>>> On 10/30/2015 04:12 PM, Guillermo Ruiz Camauer wrote:
>>>>> > Thank you for publishing this!  I have looked at the on-line demo
>>>>> and decided to give it a try.
>>>>> >
>>>>> > I have installed on a server and I am trying to connect to another
>>>>> server which has FS installed.
>>>>> > In the SETUP-CONNECTIONS page I am putting the IP address of my FS
>>>>> server (local LAN), 5000 for port and the ESL
>>>>> > password.  When I try to login I get an error about not being able
>>>>> to connect to port 8021.  What am I missing?
>>>>> >
>>>>> > Guillermo
>>>>> >
>>>>> > On Fri, Oct 30, 2015 at 4:20 PM, Alex Pappas <apappas at vieras.eu
>>>>> <mailto:apappas at vieras.eu>> wrote:
>>>>> >
>>>>> >     For a start do you think you can use the current version? Is in
>>>>> any help for your installations?
>>>>> >     We need to get an overall feedback so we understand what needs
>>>>> to be developed first. We will create a priority list
>>>>> >     with your features.
>>>>> >
>>>>> >     Guys our joy is this software to be useful and be used by you,
>>>>> so please let us know about the above.
>>>>> >
>>>>> >     Cheers,
>>>>> >     Alex
>>>>> >
>>>>> >
>>>>> >     On Fri, Oct 30, 2015 at 12:17 AM, Sergey Safarov <
>>>>> s.safarov at gmail.com <mailto:s.safarov at gmail.com>> wrote:
>>>>> >
>>>>> >         Very interest idea.
>>>>> >         For me will be helpful:
>>>>> >
>>>>> >          1. multi tenant support;
>>>>> >          2. callcenter statistics
>>>>> >              1. query length, average query wait time, query
>>>>> received calls, query answered calls, query abandoned calls;
>>>>> >              2. agent statistic like talk time, answered calls, non
>>>>> answered calls;
>>>>> >          3. oAuth support
>>>>> >
>>>>> >
>>>>> >         On Fri, Oct 30, 2015 at 12:04 AM, Alex Pappas <
>>>>> apappas at vieras.eu <mailto:apappas at vieras.eu>> wrote:
>>>>> >
>>>>> >             Hey guys,
>>>>> >
>>>>> >             We would love some feedback. What kind of features do
>>>>> you need to see in real time? How can we improve?
>>>>> >
>>>>> >             Many thanks,
>>>>> >             Alex
>>>>> >
>>>>> >             On Thu, Oct 29, 2015 at 9:42 PM, servtelar <
>>>>> servtelar at gmail.com <mailto:servtelar at gmail.com>> wrote:
>>>>> >
>>>>> >                 Niiice! Congrats!
>>>>> >
>>>>> >
>>>>> >>                 On Oct 29, 2015, at 2:59 PM, apappas <
>>>>> apappas at gnostix.gr <mailto:apappas at gnostix.gr>> wrote:
>>>>> >>
>>>>> >>
>>>>> >>
>>>>> >>                 Dear all,
>>>>> >>
>>>>> >>                 For the past 4 months I've been working with two
>>>>> other colleagues (in Cc) on an OpenSource project to
>>>>> >>                 monitor the FreeSWITCH Softswitch in real-time via
>>>>> ESL events.
>>>>> >>
>>>>> >>                 Our background is in Telecoms so that is where
>>>>> we're coming from with the dashboard: You can see live
>>>>> >>                 call numbers, and you can click and drill down to
>>>>> see call details. We also provide KPIs like ASR,
>>>>> >>                 ACD, Dialcodes matching etc. - functionalities that
>>>>> will help anyone using FreeSWITCH as a SBC or
>>>>> >>                 using FreeSWITCH to pass traffic that's originated
>>>>> from a sip proxy like Kamailio or OpenSips, and
>>>>> >>                 also to help users understand what is happening in
>>>>> their FreeSWITCH instances in real-time.
>>>>> >>
>>>>> >>                 Here's the git account <
>>>>> https://github.com/gnostix/freeswitch-monitoring>, and the live
>>>>> instance of
>>>>> >>                 the dashboard is here <
>>>>> http://fs-moni.cloudapp.net:8080/>. The credentials are *admin/admin*
>>>>> >>
>>>>> >>                 I hope you will find it useful and we are awaiting
>>>>> for your feedback!
>>>>> >>
>>>>> >>                 Thanks for taking the time to read this rather long
>>>>> email!
>>>>> >>
>>>>> >>
>>>>> >>
>>>>> >>                 Kind Regards
>>>>> >>
>>>>> >>                 Alex
>>>>> >>
>>>>> _________________________________________________________________________
>>>>> >>                 Professional FreeSWITCH Consulting Services:
>>>>> >>                 consulting at freeswitch.org <mailto:
>>>>> consulting at freeswitch.org>
>>>>> >>                 http://www.freeswitchsolutions.com
>>>>> >>
>>>>> >>                 Official FreeSWITCH Sites
>>>>> >>                 http://www.freeswitch.org
>>>>> >>                 http://confluence.freeswitch.org
>>>>> >>                 http://www.cluecon.com
>>>>> >>
>>>>> >>                 FreeSWITCH-users mailing list
>>>>> >>                 FreeSWITCH-users at lists.freeswitch.org <mailto:
>>>>> FreeSWITCH-users at lists.freeswitch.org>
>>>>> >>
>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> >>                 UNSUBSCRIBE:
>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>> >>                 http://www.freeswitch.org
>>>>> >
>>>>> >
>>>>> >
>>>>> _________________________________________________________________________
>>>>> >                 Professional FreeSWITCH Consulting Services:
>>>>> >                 consulting at freeswitch.org <mailto:
>>>>> consulting at freeswitch.org>
>>>>> >                 http://www.freeswitchsolutions.com
>>>>> >
>>>>> >                 Official FreeSWITCH Sites
>>>>> >                 http://www.freeswitch.org
>>>>> >                 http://confluence.freeswitch.org
>>>>> >                 http://www.cluecon.com
>>>>> >
>>>>> >                 FreeSWITCH-users mailing list
>>>>> >                 FreeSWITCH-users at lists.freeswitch.org <mailto:
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>>>>> >
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>>>>> >                 UNSUBSCRIBE:
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>>>>> >                 http://www.freeswitch.org
>>>>> >
>>>>> >
>>>>> >
>>>>> >
>>>>> >             --
>>>>> >             Alexandros Pappas | Business Development | Vieras
>>>>> >             Phone: +30 6937630910 <tel:%2B30%206937630910>
>>>>> >             Email: apappas at vieras.eu <mailto:apappas at vieras.eu>
>>>>> >             Skype: alex.pappas1
>>>>> >             Twitter: @rebel_alx
>>>>> >
>>>>> >
>>>>> >
>>>>> >             Business Intelligence through Social Media
>>>>> >             www.vieras.eu <http://www.vieras.eu>
>>>>> >             _www.linkedin.com/company/vieras <
>>>>> http://www.linkedin.com/company/vieras> _
>>>>> >             _www.facebook.com/VierasHotelMgmt <
>>>>> http://www.facebook.com/VierasHotelMgmt> _
>>>>> >             _twitter.com/VierasHotelMgmt <
>>>>> http://twitter.com/VierasHotelMgmt>_
>>>>> >
>>>>> >
>>>>> _________________________________________________________________________
>>>>> >             Professional FreeSWITCH Consulting Services:
>>>>> >             consulting at freeswitch.org <mailto:
>>>>> consulting at freeswitch.org>
>>>>> >             http://www.freeswitchsolutions.com
>>>>> >
>>>>> >             Official FreeSWITCH Sites
>>>>> >             http://www.freeswitch.org
>>>>> >             http://confluence.freeswitch.org
>>>>> >             http://www.cluecon.com
>>>>> >
>>>>> >             FreeSWITCH-users mailing list
>>>>> >             FreeSWITCH-users at lists.freeswitch.org <mailto:
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>>>>> >
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>>>>> >             UNSUBSCRIBE:
>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>> >             http://www.freeswitch.org
>>>>> >
>>>>> >
>>>>> >
>>>>> >
>>>>> _________________________________________________________________________
>>>>> >         Professional FreeSWITCH Consulting Services:
>>>>> >         consulting at freeswitch.org <mailto:consulting at freeswitch.org>
>>>>> >         http://www.freeswitchsolutions.com
>>>>> >
>>>>> >         Official FreeSWITCH Sites
>>>>> >         http://www.freeswitch.org
>>>>> >         http://confluence.freeswitch.org
>>>>> >         http://www.cluecon.com
>>>>> >
>>>>> >         FreeSWITCH-users mailing list
>>>>> >         FreeSWITCH-users at lists.freeswitch.org <mailto:
>>>>> FreeSWITCH-users at lists.freeswitch.org>
>>>>> >
>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> >         UNSUBSCRIBE:
>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>> >         http://www.freeswitch.org
>>>>> >
>>>>> >
>>>>> >
>>>>> >
>>>>> >     --
>>>>> >     Alexandros Pappas | Business Development | Vieras
>>>>> >     Phone: +30 6937630910
>>>>> >     Email: apappas at vieras.eu <mailto:apappas at vieras.eu>
>>>>> >     Skype: alex.pappas1
>>>>> >     Twitter: @rebel_alx
>>>>> >
>>>>> >
>>>>> >
>>>>> >     Business Intelligence through Social Media
>>>>> >     www.vieras.eu <http://www.vieras.eu>
>>>>> >     _www.linkedin.com/company/vieras <
>>>>> http://www.linkedin.com/company/vieras> _
>>>>> >     _www.facebook.com/VierasHotelMgmt <
>>>>> http://www.facebook.com/VierasHotelMgmt> _
>>>>> >     _twitter.com/VierasHotelMgmt <http://twitter.com/VierasHotelMgmt
>>>>> >_
>>>>> >
>>>>> >
>>>>> _________________________________________________________________________
>>>>> >     Professional FreeSWITCH Consulting Services:
>>>>> >     consulting at freeswitch.org <mailto:consulting at freeswitch.org>
>>>>> >     http://www.freeswitchsolutions.com
>>>>> >
>>>>> >     Official FreeSWITCH Sites
>>>>> >     http://www.freeswitch.org
>>>>> >     http://confluence.freeswitch.org
>>>>> >     http://www.cluecon.com
>>>>> >
>>>>> >     FreeSWITCH-users mailing list
>>>>> >     FreeSWITCH-users at lists.freeswitch.org <mailto:
>>>>> FreeSWITCH-users at lists.freeswitch.org>
>>>>> >     http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> >     UNSUBSCRIBE:
>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>> >     http://www.freeswitch.org
>>>>> >
>>>>> >
>>>>> >
>>>>> >
>>>>> > --
>>>>> > Guillermo Ruiz Camauer
>>>>> >
>>>>> >
>>>>> >
>>>>> _________________________________________________________________________
>>>>> > Professional FreeSWITCH Consulting Services:
>>>>> > consulting at freeswitch.org
>>>>> > http://www.freeswitchsolutions.com
>>>>> >
>>>>> > Official FreeSWITCH Sites
>>>>> > http://www.freeswitch.org
>>>>> > http://confluence.freeswitch.org
>>>>> > http://www.cluecon.com
>>>>> >
>>>>> > FreeSWITCH-users mailing list
>>>>> > FreeSWITCH-users at lists.freeswitch.org
>>>>> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> > UNSUBSCRIBE:
>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>> > http://www.freeswitch.org
>>>>> >
>>>>>
>>>>> --
>>>>> ------------------------------------------------------------
>>>>> Nathan Neulinger                       nneul at mst.edu
>>>>> Missouri S&T Information Technology    (573) 612-1412
>>>>> System Administrator - Architect
>>>>>
>>>>>
>>>>> _________________________________________________________________________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> http://www.freeswitch.org
>>>>> http://confluence.freeswitch.org
>>>>> http://www.cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> UNSUBSCRIBE:
>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>> http://www.freeswitch.org
>>>>>
>>>>>
>>>>> _________________________________________________________________________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> http://www.freeswitch.org
>>>>> http://confluence.freeswitch.org
>>>>> http://www.cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> UNSUBSCRIBE:
>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>> http://www.freeswitch.org
>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> Guillermo Ruiz Camauer
>>>>
>>>>
>>>> _________________________________________________________________________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>> Official FreeSWITCH Sites
>>>> http://www.freeswitch.org
>>>> http://confluence.freeswitch.org
>>>> http://www.cluecon.com
>>>>
>>>> FreeSWITCH-users mailing list
>>>> FreeSWITCH-users at lists.freeswitch.org
>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>> UNSUBSCRIBE:
>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>> http://www.freeswitch.org
>>>>
>>>
>>>
>>>
>>> --
>>> Alexandros Pappas | Business Development | Vieras
>>> Phone: +30 6937630910
>>> Email: apappas at vieras.eu
>>> Skype: alex.pappas1
>>> Twitter: @rebel_alx
>>>
>>>
>>>
>>> Business Intelligence through Social Media
>>> www.vieras.eu
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>>> <http://www.facebook.com/VierasHotelMgmt> *
>>> *twitter.com/VierasHotelMgmt <http://twitter.com/VierasHotelMgmt>*
>>>
>>
>>
>>
>> --
>> Alexandros Pappas | Business Development | Vieras
>> Phone: +30 6937630910
>> Email: apappas at vieras.eu
>> Skype: alex.pappas1
>> Twitter: @rebel_alx
>>
>>
>>
>> Business Intelligence through Social Media
>> www.vieras.eu
>> *www.linkedin.com/company/vieras
>> <http://www.linkedin.com/company/vieras> *
>> *www.facebook.com/VierasHotelMgmt
>> <http://www.facebook.com/VierasHotelMgmt> *
>> *twitter.com/VierasHotelMgmt <http://twitter.com/VierasHotelMgmt>*
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>
>
>
> --
> Guillermo Ruiz Camauer
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>



-- 
Alexandros Pappas | Business Development | Vieras
Phone: +30 6937630910
Email: apappas at vieras.eu
Skype: alex.pappas1
Twitter: @rebel_alx



Business Intelligence through Social Media
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