[Freeswitch-users] Detecting external voicemail

Giovanni Maruzzelli gmaruzz at gmail.com
Wed May 20 11:12:31 MSD 2015


The question was about understanding if the call was answered by a
voicemail or a human. Billsec has nothing to do with it.

sent from my mobile,
Giovanni Maruzzelli
cell: +39 347 266 56 18
On May 20, 2015 9:06 AM, "Mitchelle Johnson" <mitchelle.bit at gmail.com>
wrote:

> Thanks a lot Giovanni,
>
> So if billsec in XML CDR shows a non-zero value its means the call is
> answered either by machine or by human?
> If yes, can it not be used as a yard stick to determine if the call is
> answered?
>
> Thanks again,
> Mitchelle
>
> On Wed, May 20, 2015 at 12:30 PM, Giovanni Maruzzelli <gmaruzz at gmail.com>
> wrote:
>
>> Billsec is seconds after call has been answered (by a human or by a
>> machine).
>>
>> sent from my mobile,
>> Giovanni Maruzzelli
>> cell: +39 347 266 56 18
>> On May 20, 2015 8:56 AM, "Mitchelle Johnson" <mitchelle.bit at gmail.com>
>> wrote:
>>
>>> Hi Michael,
>>>
>>> Ashwin has specifically asked for the information on if the phone call
>>> is answered by the voicemail only. If billsec is not the correct way to
>>> figure out whether the call is answered,(irrespective of whether voicemail
>>> or a person answers the call), then what exactly billsec is?
>>>
>>> Please share your useful knowledge.
>>>
>>> Thanks,
>>> Mitchelle
>>>
>>> On Wed, May 20, 2015 at 12:13 PM, Michael Jerris <mike at jerris.com>
>>> wrote:
>>>
>>>> Billsec has nothing at all to do with if its answered by voicemail or a
>>>> person.  There is no definitive way to know, but as said elsewhere you can
>>>> use group confirm or some sort of answering machine detection to try to
>>>> figure it out, but it won't be 100%
>>>>
>>>> On Wednesday, May 20, 2015, Mitchelle Johnson <mitchelle.bit at gmail.com>
>>>> wrote:
>>>>
>>>>> Hi Ankit,
>>>>>
>>>>> I think the CDR's (Call Detail Records) can give you information about
>>>>> this, the 'billsec' in XML CDR will show if the call is answered by the
>>>>> voicemail or not.
>>>>>
>>>>> Thanks,
>>>>> Mitchelle
>>>>>
>>>>> On Wed, May 20, 2015 at 10:37 AM, Ashwin Jain <ashwinrkjain at gmail.com>
>>>>> wrote:
>>>>>
>>>>>> Hi all,
>>>>>>
>>>>>> We are using freeswitch 1.4.18. Our setup is very basic, we have an
>>>>>> incoming call, which we terminate on mobile phones (via gateways).
>>>>>>
>>>>>> Is there anyway to detect if the call is picked up by mobile phone
>>>>>> provider voicemail?
>>>>>>
>>>>>> --
>>>>>> Thanks and Regards,
>>>>>> Ashwin Jain
>>>>>>
>>>>>>
>>>>>> _________________________________________________________________________
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>>>>>>
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>>>>>
>>>>>
>>>>
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>>>
>>>
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>>
>> _________________________________________________________________________
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>>
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>>
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>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
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> http://confluence.freeswitch.org
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>
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