[Freeswitch-users] Help required

jay binks jaybinks at gmail.com
Mon Jan 5 08:48:13 MSK 2015 

Im coming in late to the party here.

Do you have any packet captures of this ???

It sounds like your trying to bypass the media and get out of the RTP
stream.
Nobody is going to do that for you :)

Also, from your logs I can see your on a TPG service.
A quick test here shows 8% packet loss and average of 130ms latency with
40ms std dev.

I hope that is just the service your using for your testing ??

Jay Binks



On 5 January 2015 at 15:25, Richard Adams <Richard.Adams at stentofon.com.au>
wrote:

>  UPNP is now off.  Same result.
>
>
>
> The short version of the call progress is below.  For testing, I'm calling
> from an internal extension 127 to the DID for the Help Line.  It fails the
> same with an external first caller.
>
>
>
> 2015-01-05 16:17:29.846341 [NOTICE] switch_channel.c:1055 New Channel
> sofia/internal/127 at 192.168.34.2 [253bea7c-949a-11e4-9703-192279674221]
>
> 2015-01-05 16:17:29.846341 [INFO] mod_dialplan_xml.c:635 Processing Theo
> <127>->86447200 in context default
>
> 2015-01-05 16:17:29.846341 [NOTICE] switch_channel.c:1055 New Channel
> sofia/external/86447200 [253cc730-949a-11e4-970c-192279674221]
>
> 2015-01-05 16:17:30.026327 [NOTICE] switch_channel.c:1055 New Channel
> sofia/external/61397296600 at 125.213.160.83
> [25584398-949a-11e4-9710-192279674221]
>
> 2015-01-05 16:17:30.026327 [INFO] mod_dialplan_xml.c:635 Processing
> 61397296600 <61397296600>->0386447200 in context public
>
> 2015-01-05 16:17:30.026327 [NOTICE] switch_ivr.c:1854 Transfer
> sofia/external/61397296600 at 125.213.160.83 to XML[0386447200 at default]
>
> 2015-01-05 16:17:30.026327 [INFO] mod_dialplan_xml.c:635 Processing
> 61397296600 <61397296600>->0386447200 in context default
>
> 2015-01-05 16:17:30.026327 [NOTICE] switch_channel.c:1055 New Channel
> sofia/internal/sip:122 at 192.168.34.20:2100
> [25594e96-949a-11e4-9727-192279674221]
>
> 2015-01-05 16:17:30.086342 [NOTICE] sofia.c:6716 Ring-Ready sofia/internal/
> sip:122 at 192.168.34.20:2100!
>
> 2015-01-05 16:17:30.086342 [NOTICE] mod_sofia.c:2098 Ring-Ready
> sofia/external/61397296600 at 125.213.160.83!
>
> 2015-01-05 16:17:30.106356 [NOTICE] switch_ivr_originate.c:527 Ring Ready
> sofia/external/61397296600 at 125.213.160.83!
>
> 2015-01-05 16:17:30.266329 [NOTICE] sofia.c:6716 Ring-Ready
> sofia/external/86447200!
>
> 2015-01-05 16:17:30.286303 [NOTICE] mod_sofia.c:2098 Ring-Ready
> sofia/internal/127 at 192.168.34.2!
>
> 2015-01-05 16:17:30.286303 [NOTICE] switch_ivr_originate.c:527 Ring Ready
> sofia/internal/127 at 192.168.34.2!
>
> 2015-01-05 16:17:40.006322 [NOTICE] switch_ivr_originate.c:3495 Hangup
> sofia/internal/sip:122 at 192.168.34.20:2100 [CS_CONSUME_MEDIA] [NO_ANSWER]
>
> 2015-01-05 16:17:40.026337 [NOTICE] switch_ivr_originate.c:2735 Cannot
> create outgoing channel of type [USER] cause: [NO_ANSWER]
>
> 2015-01-05 16:17:40.026337 [INFO] mod_dptools.c:3234 Originate Failed.
> Cause: NO_ANSWER
>
> 2015-01-05 16:17:40.026337 [NOTICE] switch_core_session.c:1633 Session 8
> (sofia/internal/sip:122 at 192.168.34.20:2100) Ended
>
> 2015-01-05 16:17:40.026337 [NOTICE] switch_core_session.c:1637 Close
> Channel sofia/internal/sip:122 at 192.168.34.20:2100 [CS_DESTROY]
>
> 2015-01-05 16:17:40.026337 [NOTICE] switch_channel.c:1055 New Channel
> sofia/external/0404058798 [2b4cddb8-949a-11e4-9730-192279674221]
>
> 2015-01-05 16:17:44.646340 [NOTICE] sofia_media.c:92 Pre-Answer
> sofia/external/0404058798!
>
> 2015-01-05 16:17:47.586301 [NOTICE] sofia.c:7416 Channel
> [sofia/external/0404058798] has been answered
>
> 2015-01-05 16:17:47.586301 [NOTICE] switch_ivr_originate.c:3522 Channel
> [sofia/external/61397296600 at 125.213.160.83] has been answered
>
> 2015-01-05 16:17:47.846326 [NOTICE] sofia.c:7475 Channel
> [sofia/external/86447200] has been answered
>
> 2015-01-05 16:17:47.866327 [NOTICE] switch_ivr_originate.c:3522 Channel
> [sofia/internal/127 at 192.168.34.2] has been answered
>
> 2015-01-05 16:17:48.846328 [NOTICE] switch_channel.c:1055 New Channel
> sofia/external/2057 at 123.243.120.79 [30909a08-949a-11e4-9736-192279674221]
>
> 2015-01-05 16:17:48.846328 [INFO] mod_dialplan_xml.c:635 Processing 2057
> <2057>->000972595404572 in context public
>
> 2015-01-05 16:17:48.846328 [NOTICE] switch_core_state_machine.c:315
> sofia/external/2057 at 123.243.120.79 has executed the last dialplan
> instruction, hanging up.
>
> 2015-01-05 16:17:48.846328 [NOTICE] switch_core_state_machine.c:317 Hangup
> sofia/external/2057 at 123.243.120.79 [CS_EXECUTE] [NORMAL_CLEARING]
>
> 2015-01-05 16:17:48.846328 [NOTICE] switch_core_session.c:1633 Session 10
> (sofia/external/2057 at 123.243.120.79) Ended
>
> 2015-01-05 16:17:48.846328 [NOTICE] switch_core_session.c:1637 Close
> Channel sofia/external/2057 at 123.243.120.79 [CS_DESTROY]
>
> 2015-01-05 16:17:56.026325 [NOTICE] sofia.c:952 Hangup sofia/internal/
> 127 at 192.168.34.2 [CS_EXECUTE] [NORMAL_CLEARING]
>
> 2015-01-05 16:17:56.046305 [NOTICE] switch_ivr_bridge.c:754 Hangup
> sofia/external/86447200 [CS_EXCHANGE_MEDIA] [NORMAL_CLEARING]
>
> 2015-01-05 16:17:56.046305 [NOTICE] switch_core_session.c:1633 Session 6
> (sofia/external/86447200) Ended
>
> 2015-01-05 16:17:56.046305 [NOTICE] switch_core_session.c:1637 Close
> Channel sofia/external/86447200 [CS_DESTROY]
>
> 2015-01-05 16:17:56.046305 [NOTICE] switch_core_session.c:1633 Session 5
> (sofia/internal/127 at 192.168.34.2) Ended
>
> 2015-01-05 16:17:56.046305 [NOTICE] switch_core_session.c:1637 Close
> Channel sofia/internal/127 at 192.168.34.2 [CS_DESTROY]
>
> 2015-01-05 16:17:56.246327 [NOTICE] sofia.c:952 Hangup sofia/external/
> 61397296600 at 125.213.160.83 [CS_EXECUTE] [NORMAL_CLEARING]
>
> 2015-01-05 16:17:56.266328 [NOTICE] switch_ivr_bridge.c:754 Hangup
> sofia/external/0404058798 [CS_EXCHANGE_MEDIA] [NORMAL_CLEARING]
>
> 2015-01-05 16:17:56.266328 [NOTICE] switch_core_session.c:1633 Session 9
> (sofia/external/0404058798) Ended
>
> 2015-01-05 16:17:56.266328 [NOTICE] switch_core_session.c:1637 Close
> Channel sofia/external/0404058798 [CS_DESTROY]
>
> 2015-01-05 16:17:56.266328 [NOTICE] switch_core_session.c:1633 Session 7
> (sofia/external/61397296600 at 125.213.160.83) Ended
>
> 2015-01-05 16:17:56.266328 [NOTICE] switch_core_session.c:1637 Close
> Channel sofia/external/61397296600 at 125.213.160.83 [CS_DESTROY]
>
> 2015-01-05 16:18:03.866325 [NOTICE] switch_channel.c:1055 New Channel
> sofia/external/8363 at 123.243.120.79 [39838eb8-949a-11e4-9739-192279674221]
>
> 2015-01-05 16:18:03.866325 [INFO] mod_dialplan_xml.c:635 Processing 8363
> <8363>->00972595391982 in context public
>
> 2015-01-05 16:18:03.866325 [NOTICE] switch_core_state_machine.c:315
> sofia/external/8363 at 123.243.120.79 has executed the last dialplan
> instruction, hanging up.
>
> 2015-01-05 16:18:03.866325 [NOTICE] switch_core_state_machine.c:317 Hangup
> sofia/external/8363 at 123.243.120.79 [CS_EXECUTE] [NORMAL_CLEARING]
>
> 2015-01-05 16:18:03.866325 [NOTICE] switch_core_session.c:1633 Session 11
> (sofia/external/8363 at 123.243.120.79) Ended
>
> 2015-01-05 16:18:03.866325 [NOTICE] switch_core_session.c:1637 Close
> Channel sofia/external/8363 at 123.243.120.79 [CS_DESTROY]
>
>
>
>
>
> Regards,
>
>
>
> Richard Adams
>
> *Technical Manager*
>
>
>
> *STENTOFON AUSTRALIA* ● UNIT 2 / 670 MOUNTAIN HIGHWAY ● BAYSWATER VIC
> 3153 ● AUSTRALIA
>
> PHONE: +61 3 9729 6600 ● FAX: +61 3 9729 0099 ● MOBILE: +61 404 058 798
>
> Richard.Adams at STENTOFON.COM.AU ● WWW.STENTOFON.COM.AU
> <http://www.stentofon.com.au/>
>
> WWW.ZENITEL.COM <http://www.zenitel.com/> ● WWW.DNH.NO
> <http://www.dnh.no/>
>
> [image: cid:image001.jpg at 01CD7927.5758B850]
>
>
>
>
>
>
>
>
>
>
>
> *From:* Francis [mailto:sms at icefire.qza.net.au]
> *Sent:* Monday, January 05, 2015 4:01 PM
>
> *To:* FreeSWITCH Users Help
> *Subject:* Re: [Freeswitch-users] Help required
>
>
>
> WRT autostart, that's built in to the stock Debian Freeswitch packages
> that you'd get with apt, no need to use git or compile from source. You can
> choose to install the default vanilla packages, or the whole lot, which is
> convenient if you want to tinker.
>
> If you're forwarding ports manually, switch off UPNP (Universal Pain 'N'
> Punishment) since they are mutually exclusive in most cases.
>
> *However*, I suspect that, if normal inbound/outbound calls are working
> fine and the issue is only when a call is being forwarded out, then this
> may be something other than NAT/FW, at least in the typical sense. Hop on
> to FS_CLI and capture some logs of the call progress, then past them here.
> What you're trying to do should work, I've had success doing similar things
> bouncing calls between Brisbane and Melbourne.
>
>  On 5/01/2015 12:35 PM, Richard Adams wrote:
>
> Ext-rtp-ip and exp-sip-ip are set to the public IP Address of our internet
> connection.
>
>
>
> I pass all incoming calls to the internal profile for routing, and as
> before, everything works beautifully.
>
>
>
> We're using UPNP, and the ports are forwarded correctly.
>
>
>
> Regards,
>
>
>
> Richard Adams
>
> *Technical Manager*
>
>
>
> *STENTOFON AUSTRALIA* ● UNIT 2 / 670 MOUNTAIN HIGHWAY ● BAYSWATER VIC
> 3153 ● AUSTRALIA
>
> PHONE: +61 3 9729 6600 ● FAX: +61 3 9729 0099 ● MOBILE: +61 404 058 798
>
> Richard.Adams at STENTOFON.COM.AU ● WWW.STENTOFON.COM.AU
> <http://www.stentofon.com.au/>
>
> WWW.ZENITEL.COM <http://www.zenitel.com/> ● WWW.DNH.NO
> <http://www.dnh.no/>
>
> [image: cid:image001.jpg at 01CD7927.5758B850]
>
>
>
>
>
>
>
>
>
>
>
> *From:* Moishe Grunstein [mailto:max at nysolutions.com <max at nysolutions.com>]
>
> *Sent:* Monday, January 05, 2015 1:23 PM
> *To:* FreeSWITCH Users Help
> *Subject:* Re: [Freeswitch-users] Help required
>
>
>
> Well if internal IP’s are in the SDP you will have audio NAT issues, we
> need a bit more info about your config to start troubleshooting. What
> profiles are you using, what do you have set for ext-rtp-ip and ext-sip-ip.
> Are you using UPNP, STUN? Do you have ports forwarded?
>
>
>
> Thanks,
>
>
>
> Moishe Grunstein
>
> Tornado Computer Systems, Inc.
>
> 212.400.7650 888.IPPBX.US
> *Service Request Email: support at nysolutions.com <support at nysolutions.com> *
>
> Polycom Certified VAR
> Microsoft Small Business Specialist, Cisco SMB Select Certified
>
> [image: cid:image001.jpg at 01C72F94.9EE45D60] <http://www.nysolutions.com/>
>
> Computer Networking * Managed Services * IP Video Surveillance * Network
> Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network
> Security * Site Surveys * CMS
>
>
>
> *From:* freeswitch-users-bounces at lists.freeswitch.org [
> mailto:freeswitch-users-bounces at lists.freeswitch.org
> <freeswitch-users-bounces at lists.freeswitch.org>] *On Behalf Of *Richard
> Adams
> *Sent:* Sunday, January 4, 2015 8:58 PM
> *To:* FreeSWITCH Users Help
> *Subject:* Re: [Freeswitch-users] Help required
>
>
>
> Hello,
>
>
>
> 1.  Everything is fine across the NAT for normal incoming and outgoing
> calls.  I can't see any difference in the traces between an outgoing call
> and a incoming to outgoing call.
>
> 2. Compile from source.
>
>
>
>
>
> Regards,
>
>
>
> Richard Adams
>
> *Technical Manager*
>
>
>
> *STENTOFON AUSTRALIA* ● UNIT 2 / 670 MOUNTAIN HIGHWAY ● BAYSWATER VIC
> 3153 ● AUSTRALIA
>
> PHONE: +61 3 9729 6600 ● FAX: +61 3 9729 0099 ● MOBILE: +61 404 058 798
>
> Richard.Adams at STENTOFON.COM.AU ● WWW.STENTOFON.COM.AU
> <http://www.stentofon.com.au/>
>
> WWW.ZENITEL.COM <http://www.zenitel.com/> ● WWW.DNH.NO
> <http://www.dnh.no/>
>
> [image: cid:image001.jpg at 01CD7927.5758B850]
>
>
>
>
>
>
>
>
>
>
>
> *From:* Moishe Grunstein [mailto:max at nysolutions.com <max at nysolutions.com>]
>
> *Sent:* Monday, January 05, 2015 12:34 PM
> *To:* FreeSWITCH Users Help
> *Subject:* Re: [Freeswitch-users] Help required
>
>
>
> 1)      Typical NAT issue,
> https://freeswitch.org/confluence/display/FREESWITCH/NAT and many other
> NAT pages in the wiki
>
> 2)      Which install method did you use? did you compile from source?
> Did you create a init.d?
>
>
>
>
>
> Thanks,
>
>
>
> Moishe Grunstein
>
> Tornado Computer Systems, Inc.
>
> 212.400.7650 888.IPPBX.US
> *Service Request Email: support at nysolutions.com <support at nysolutions.com> *
>
> Polycom Certified VAR
> Microsoft Small Business Specialist, Cisco SMB Select Certified
>
> [image: cid:image001.jpg at 01C72F94.9EE45D60] <http://www.nysolutions.com/>
>
> Computer Networking * Managed Services * IP Video Surveillance * Network
> Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network
> Security * Site Surveys * CMS
>
>
>
> *From:* freeswitch-users-bounces at lists.freeswitch.org [
> mailto:freeswitch-users-bounces at lists.freeswitch.org
> <freeswitch-users-bounces at lists.freeswitch.org>] *On Behalf Of *Richard
> Adams
> *Sent:* Sunday, January 4, 2015 8:19 PM
> *To:* freeswitch-users at lists.freeswitch.org
> *Subject:* [Freeswitch-users] Help required
>
>
>
> Trying the mailing list for the first time.  Being in Australia puts us
> out of step with timezones for the IRC.
>
>
>
> 3 issues;
>
>
>
>                 1.  No audio on calls when an external call is bridged to
> another external location.
>
>                                 We have a help desk number that we'd like
> to have dial an external call group after hours.  Calls are routed first to
> an internal extension, and then after a 20 second timer, to an external
> mobile phone number.  When the call is answered internally, everything is
> fine.  However, if the call diverts to the mobile phone, the call can be
> answered but there is no audio in either direction.  My SIP Trunk provider
> is blaming us for sending an internal IP address in the SDP of the invite,
> but the invite packet is the same for a normal outgoing call.
>
>
>
>                 2.  No autostart Freeswitch on system boot for Debian 7
> and current build.
>
>                                 To attempt to correct #1, I rebuilt the
> server with a fresh Debian 7 installation and a Git based build and
> installation of FS, following the directions for setting the autostart.
> However, the system does not autostart, and requires the FS to be booted
> manually after power up.
>
>
>
>                 3.  The auto Makefile did not work.  It kept failing on
> missing dependancies that should have been installed by the auto makefile.
> I ended up running it manually.
>
>
>
> If I can get some guidance please, and I'm happy to provide whatever
> logging is required.
>
>
>
> Regards,
>
>
>
> Richard Adams
>
> *Technical Manager*
>
>
>
> *STENTOFON AUSTRALIA* ● UNIT 2 / 670 MOUNTAIN HIGHWAY ● BAYSWATER VIC
> 3153 ● AUSTRALIA
>
> PHONE: +61 3 9729 6600 ● FAX: +61 3 9729 0099 ● MOBILE: +61 404 058 798
>
> Richard.Adams at STENTOFON.COM.AU ● WWW.STENTOFON.COM.AU
> <http://www.stentofon.com.au/>
>
> WWW.ZENITEL.COM <http://www.zenitel.com/> ● WWW.DNH.NO
> <http://www.dnh.no/>
>
> [image: cid:image001.jpg at 01CD7927.5758B850]
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>  _________________________________________________________________________
>
> Professional FreeSWITCH Consulting Services:
>
> consulting at freeswitch.org
>
> http://www.freeswitchsolutions.com
>
>
>
> Official FreeSWITCH Sites
>
> http://www.freeswitch.org
>
> http://confluence.freeswitch.org
>
> http://www.cluecon.com
>
>
>
> FreeSWITCH-users mailing list
>
> FreeSWITCH-users at lists.freeswitch.org
>
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>
> http://www.freeswitch.org
>
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
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> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>



-- 
Sincerely

Jay
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