[Freeswitch-users] Voice prompt cannot be played in FreeSWITCH(No sound)

david.fu at oocl.com david.fu at oocl.com
Tue Aug 11 09:56:18 MSD 2015


Hi All,

We are new to FreeSWTICH and are trying to play voice prompt using dial plan in FreeSWITCH. However, we couldn't hear any sound.  Would you please give us some hints ? We have shown the SIP log as belows. Thanks.

Best Regards,
David

SIP Logs:
   ------------------------------------------------------------------------
2015-08-11 12:54:46.449941 [DEBUG] sofia.c:6715 Channel sofia/internal/10810609 at 146.222.181.146 entering state [ready][200]
2015-08-11 12:54:46.749969 [DEBUG] switch_rtp.c:6462 Correct audio ip/port confirmed.
recv 409 bytes from tcp/[146.222.181.146]:36548 at 12:54:48.462120:
   ------------------------------------------------------------------------
   OPTIONS sip:146.222.181.242:5060 SIP/2.0
   Via: SIP/2.0/TCP 146.222.181.146:5060;branch=z9hG4bK13f66bc21f08
   From: <sip:146.222.181.146>;tag=1154629128
   To: <sip:146.222.181.242>
   Date: Tue, 11 Aug 2015 05:09:01 GMT
   Call-ID: 12c4da00-5c91836d-13eb-92b5de92 at 146.222.181.146
   User-Agent: Cisco-CUCM8.5
   CSeq: 101 OPTIONS
   Contact: <sip:146.222.181.146:5060;transport=tcp>
   Max-Forwards: 0
   Content-Length: 0

   ------------------------------------------------------------------------
send 731 bytes to tcp/[146.222.181.146]:36548 at 12:54:48.462394:
   ------------------------------------------------------------------------
   SIP/2.0 200 OK
   Via: SIP/2.0/TCP 146.222.181.146:5060;branch=z9hG4bK13f66bc21f08;rport=36548
   From: <sip:146.222.181.146>;tag=1154629128
   To: <sip:146.222.181.242>;tag=02ZDZ4QQvXKtg
   Call-ID: 12c4da00-5c91836d-13eb-92b5de92 at 146.222.181.146
   CSeq: 101 OPTIONS
   Contact: <sip:146.222.181.242>
   User-Agent: FreeSWITCH-mod_sofia/1.7.0+git~20150810T224801Z~28ae331c93~64bit
   Accept: application/sdp
   Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE
   Supported: timer, path, replaces
   Allow-Events: talk, hold, conference, presence, as-feature-event, dialog, line-seize, call-info, sla, include-session-description, presence.winfo, message-summary, refer
   Content-Length: 0

   ------------------------------------------------------------------------
2015-08-11 12:54:49.029981 [DEBUG] switch_ivr_play_say.c:1805 done playing file /usr/local/freeswitch/sounds/en/us/callie/ivr/ivr-welcome_to_freeswitch.wav
EXECUTE sofia/internal/10810609 at 146.222.181.146 sleep(500)
2015-08-11 12:54:49.549962 [NOTICE] switch_core_state_machine.c:315 sofia/internal/10810609 at 146.222.181.146 has executed the last dialplan instruction, hanging up.
2015-08-11 12:54:49.549962 [NOTICE] switch_core_state_machine.c:317 Hangup sofia/internal/10810609 at 146.222.181.146 [CS_EXECUTE] [NORMAL_CLEARING]
2015-08-11 12:54:49.549962 [DEBUG] switch_core_state_machine.c:539 (sofia/internal/10810609 at 146.222.181.146) State EXECUTE going to sleep
2015-08-11 12:54:49.549962 [DEBUG] switch_core_state_machine.c:473 (sofia/internal/10810609 at 146.222.181.146) Running State Change CS_HANGUP
2015-08-11 12:54:49.549962 [DEBUG] switch_core_state_machine.c:739 (sofia/internal/10810609 at 146.222.181.146) Callstate Change ACTIVE -> HANGUP
2015-08-11 12:54:49.549962 [DEBUG] switch_core_state_machine.c:741 (sofia/internal/10810609 at 146.222.181.146) State HANGUP
2015-08-11 12:54:49.549962 [DEBUG] mod_sofia.c:431 Channel sofia/internal/10810609 at 146.222.181.146 hanging up, cause: NORMAL_CLEARING
2015-08-11 12:54:49.549962 [DEBUG] mod_sofia.c:484 Sending BYE to sofia/internal/10810609 at 146.222.181.146
2015-08-11 12:54:49.549962 [DEBUG] switch_core_state_machine.c:60 sofia/internal/10810609 at 146.222.181.146 Standard HANGUP, cause: NORMAL_CLEARING
2015-08-11 12:54:49.549962 [DEBUG] switch_core_state_machine.c:741 (sofia/internal/10810609 at 146.222.181.146) State HANGUP going to sleep
2015-08-11 12:54:49.549962 [DEBUG] switch_core_state_machine.c:508 (sofia/internal/10810609 at 146.222.181.146) State Change CS_HANGUP -> CS_REPORTING
2015-08-11 12:54:49.569947 [DEBUG] switch_core_state_machine.c:473 (sofia/internal/10810609 at 146.222.181.146) Running State Change CS_REPORTING
2015-08-11 12:54:49.569947 [DEBUG] switch_core_state_machine.c:827 (sofia/internal/10810609 at 146.222.181.146) State REPORTING



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