[Freeswitch-users] Voicemail Behavior

[Siri MM]

Thanks Steven,

So if I have understood this correctly,

- login-keys allows a user to login into his own voicemail box by
a. dialling his own number from an external/different phone
b. wait for the call to timeout and enter voicemail IVR
c. and then press '*' to enter the voicemail box

- considering that '*' can be a key that any caller could press during the
voicemail recording, it is important the each user in the system protects
his/her mailbox with a passcode. For example, a caller might end up
recording a message whose length is shorter than the 'min-record-len', and
then press '*' - in this case, instead of being asked to record a longer
message, he might actually find himself listening to the callee's recorded
voicemails. If a passcode is in place, although the caller doesn't get a
chance to record his message again, at least he wouldn't have access to
someone else's voicemail box

On Fri, Oct 10, 2014 at 3:58 AM, Steven Ayre <steveayre at gmail.com> wrote:

> It gives them the ability to call into their voicemail externally from an
> unrecognised number and login to check their messages. You could use
> 'check', but that needs a separate extension which from PSTN probably needs
> either IVR or a separate DID. It's just more than one way to do it.
>
>
> On 9 October 2014 01:42, Siri MM <sirimmfs at gmail.com> wrote:
>
>> Thanks Michael,
>>
>> If I were to add the passcode, caller will be prompted for the passcode.
>> After getting rid of login_keys, I don't observe this behavior anymore.
>>
>> Could you please help me understand the login_keys feature better? Why
>> should a caller be provided access to the voicemail box of a callee - that
>> too when he is supposed to leave a recording? If one wanted to access
>> his/her own voicemail box, then I thought the voicemail application with data="check
>> default $${domain}" would suffice..
>>
>>
>> On Thu, Oct 9, 2014 at 6:06 AM, Michael Collins <msc at freeswitch.org>
>> wrote:
>>
>>> Check in voicemail.conf.xml for a line with something like "login_keys".
>>> You can comment that out to prevent the ability of someone getting in.
>>> However, it also sounds like user 901 does not have a passcode set on his
>>> voicemail box. I would confirm that as well.
>>>
>>> -MC
>>>
>>> On Tue, Oct 7, 2014 at 9:40 PM, Siri MM <sirimmfs at gmail.com> wrote:
>>>
>>>> Hi,
>>>>
>>>> I am currently using Freeswitch 1.2.7. I have setup a couple of
>>>> extensions, with voicemail enabled as follows:
>>>>
>>>> Under directory, extension xml has vm-enabled set to true
>>>>
>>>> Under dialplan, I have the following:
>>>> <extension name="901" >
>>>>    <condition field="context" expression="public" >
>>>>    </condition>
>>>>    <condition field="destination_number" expression="^901$" >
>>>>        <action application="ring_ready" />
>>>>        <action application="set" data="call_timeout=10" />
>>>>        <action application="set" data="continue_on_fail=true" />
>>>>        <action application="set" data="hangup_after_bridge=true" />
>>>>        <action application="bridge" data="user/901" />
>>>>        <action application="answer" />
>>>>        <action application="voicemail" data="default $${domain} 901" />
>>>>
>>>>    </condition>
>>>> </extension>
>>>>
>>>>
>>>> Now, lets say I dial the above extension 901 from another extension,
>>>> say 902. After 10 seconds, the call is redirected to voicemail:
>>>> a. Voice prompt says: "Person at extension 901 is not available. Record
>>>> message after the tone. Press any key or stop talking to end the recording"
>>>> b. At this stage, if the caller (902) records a message, and presses
>>>> any key other than '*', then the normal voicemail submenu continues (i.e.
>>>> Press 1 to listen, 2 to save etc..)
>>>> c. However, if the caller (902) were to record a message and press '*',
>>>> instead of the above voicemail sub menu, he actually gain access to the
>>>> callee's Voicemail box!! Caller 902 is able to listen to 901's messages,
>>>> change settings etc.
>>>>
>>>> Could anyone please let me know if I am missing something here?
>>>>
>>>>
>>>>
>>>> _________________________________________________________________________
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>>>> http://www.freeswitchsolutions.com
>>>>
>>>> Official FreeSWITCH Sites
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>>>>
>>>> 
>>>> 
>>>>
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>>>
>>>
>>> _________________________________________________________________________
>>> Professional FreeSWITCH Consulting Services:
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>>> http://www.freeswitchsolutions.com
>>>
>>> Official FreeSWITCH Sites
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>>> http://confluence.freeswitch.org
>>> http://www.cluecon.com
>>>
>>> 
>>> 
>>>
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>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
>> 
>> 
>>
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>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
> 
> 
>
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