[Freeswitch-users] Outbound Caller ID in a multi-Department environment
Joel White
joelewhite at gmail.com
Mon Nov 3 17:56:03 MSK 2014
Ok Chris, I thought that effective callerid was for internal (e.x. Intra
Company Extension Number). I will try that today
Thank you
On Tue, Oct 28, 2014 at 7:25 PM, Chris Tunbridge <blasterjr at gmail.com>
wrote:
> You need to set Effective Caller ID effective_caller_id_number and
> effective_caller_id_name
>
> On Mon, Oct 20, 2014 at 10:26 AM, Joel White <joelewhite at gmail.com> wrote:
>
>> 2014-10-20 12:22:08.594859 [NOTICE] switch_cpp.cpp:1328 Debug from
>> gen_dir_user_xml.lua, generated XML:
>> <?xml version="1.0" encoding="UTF-8" standalone="no"?>
>> <document type="freeswitch/xml">
>> <section name="directory">
>> <domain name="192.168.1.2">
>> <user id="XXXX" mailbox="">
>> <params>
>> <param name="password" value="XXXX"/>
>> <param name="vm-password" value="XXXX"/>
>> <param name="vm-enabled" value="false"/>
>> <param name="dial-string" value="{presence_id=${dialed_user}@
>> ${dialed_domain}}${sofia_contact(${dialed_user}@${dialed_domain})}"/>
>> </params>
>> <variables>
>> <variable name="toll_allow" value="local,domestic"/>
>> <variable name="user_context" value="default"/>
>> <variable name="outbound_caller_id_name" value="NAME"/>
>> <variable name="outbound_caller_id_number" value="14075555512
>> "/>
>> </variables>
>> </user>
>> </domain>
>> </section>
>> </document>
>>
>>
>> Michael, this is what I am dynamically generating using Postgres and
>> Lua. I put the lines of code for the variables wanted in my outbound
>> dialplan
>>
>> <action application="set"
>> data="effective_caller_id_number=${outbound_call
>> er_id_number}"/>
>> <action application="set"
>> data="effective_caller_id_name=${outbound_caller
>> _name}"/>
>>
>>
>> I am still seeing the extension as the CID. What is missing here?
>>
>> This is why I asked if it was possible to write a lua script to do the db
>> lookup and insert while progressing through the dialplan.
>>
>>
>>
>> What is missing?
>>
>> Also, is there a way to look at all variables set on a specific extension?
>>
>>
>>
>>
>>
>> On Fri, Oct 17, 2014 at 11:59 AM, Michael Collins <msc at freeswitch.org>
>> wrote:
>>
>>> The bridge app doesn't care whether it's static XML or dynamically
>>> generated. It only cares about the channel variables being populated. It
>>> will be the same whether you make 100 calls all with the same OB CID or 100
>>> calls each with 100 different OB CID values. Just make sure that you're
>>> setting the effective_caller_id_number (and _name, if necessary) variable.
>>>
>>> -MC
>>>
>>>
>>> On Fri, Oct 17, 2014 at 8:33 AM, Joel White <joelewhite at gmail.com>
>>> wrote:
>>>
>>>> Will this work well when we are talking about perhaps 100 departments
>>>> and 4000 users?
>>>>
>>>> I am trying to make it all run out of the database as changes can be
>>>> made on the fly without disrupting call flow
>>>>
>>>> On Wed, Oct 15, 2014 at 2:53 PM, Steven Schoch <
>>>> schoch+freeswitch.org at xwin32.com> wrote:
>>>>
>>>>> It should just work with the example dialplan, if you set the
>>>>> variables.
>>>>> In my default dialplan, in an outbound file, I have this extension:
>>>>>
>>>>> <extension name="domestic 10-digit">
>>>>> <condition field="destination_number"
>>>>> expression="^\+?1?([2-9]\d\d[2-9]\d\d\
>>>>> d{4})$">
>>>>> <action application="set"
>>>>> data="effective_caller_id_number=${outbound_call
>>>>> er_id_number}"/>
>>>>> <action application="set"
>>>>> data="effective_caller_id_name=${outbound_caller
>>>>> _name}"/>
>>>>> <action application="set" data="effective_callee_id_number=$1"/>
>>>>> <action application="set"
>>>>> data="effective_callee_id_name=${cidlookup(1$1)}
>>>>> "/>
>>>>> <action application="set" data="ignore_display_updates=true"/>
>>>>> <!-- If your provider does not provide ringback (180 or 183) you
>>>>> may simul
>>>>> ate
>>>>> ringback by uncommenting the following line. -->
>>>>> <!-- action application="ringback" /-->
>>>>> <!-- try an E.164 route -->
>>>>> <action application="set" data="continue_on_fail=true"/>
>>>>> <action application="enum" data="1$1 e164.org"/>
>>>>> <action application="bridge" data="${enum_auto_route}"/>
>>>>> <action application="enum" data="1$1 e164.arpa"/>
>>>>> <action application="bridge" data="${enum_auto_route}"/>
>>>>> <action application="bridge"
>>>>> data="sofia/gateway/$${default_provider}/1$1"
>>>>> />
>>>>> </condition>
>>>>> </extension>
>>>>>
>>>>> This sets the CID number to the outbound_caller_id_number, which is a
>>>>> variable for each entry in the directory. A typical directory entry will
>>>>> look like this:
>>>>>
>>>>> <include>
>>>>> <user id="516">
>>>>> <params>
>>>>> ...user stuff here...
>>>>> </params>
>>>>> <variables>
>>>>> <variable name="toll_allow"
>>>>> value="domestic,international,local"/>
>>>>> <variable name="accountcode" value="516"/>
>>>>> <variable name="user_context" value="default"/>
>>>>> <variable name="effective_caller_id_name" value="Damian
>>>>> Mendola"/>
>>>>> <variable name="effective_caller_id_number" value="516"/>
>>>>> <variable name="outbound_caller_id_name"
>>>>> value="$${outbound_caller_name}"/>
>>>>> <variable name="outbound_caller_id_number"
>>>>> value="$${outbound_caller_id}"/>
>>>>> <variable name="callgroup" value="sales"/>
>>>>> </variables>
>>>>> </user>
>>>>> </include>
>>>>>
>>>>> Some phones have a different outbound_caller_id, but most use our main
>>>>> line, which is set in vars.xml.
>>>>>
>>>>> --
>>>>> Steve
>>>>>
>>>>>
>>>>> On Wed, Oct 15, 2014 at 9:06 AM, Joel White <joelewhite at gmail.com>
>>>>> wrote:
>>>>>
>>>>>> I am having an issue setting up CID for individual extensions
>>>>>>
>>>>>>
>>>>>> I am running out of a PostgreSQL DB and have created a Users Table
>>>>>>
>>>>>> Using Lua I am dynamically generating the Directory
>>>>>>
>>>>>> I have a column in the table for CID, but have been unsuccessful in
>>>>>> implementing CID for outbound calling
>>>>>>
>>>>>>
>>>>>> I want the extension to display internally, but to add CID when
>>>>>> calling outside of the system
>>>>>>
>>>>>>
>>>>>> How can I implement this? And can it be done using Lua to
>>>>>> dynamically lookup in the DB for each users CID?
>>>>>>
>>>>>
>>>>>
>>>>>
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>>>>
>>>>
>>>>
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>>>
>>>
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>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-powered IP PBX: The CudaTel Communication Server
>> http://www.cudatel.com
>>
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>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
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> http://confluence.freeswitch.org
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>
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