[Freeswitch-users] Question about fifo and SIP 200 OK response

[Markus Lindenberg]

There would be at least some value in this feature. I've got a customer
(running Asterisk) that uses queues heavily for distributing calls to
internal helpdesk lines. They don't want to annoy people by obviously
placing them into a queue, so they keep callers ringing until an agent
picks up, which is just a couple of seconds usually.


On Thu, May 22, 2014 at 2:07 PM, Michael Jerris <mike at jerris.com> wrote:

> No, most carriers have a fairly limited amount of time they will allow a
> call to stay in ringing state, so this feature has very limited value.
>
> On May 22, 2014, at 7:07 AM, Siri MM <sirimmfs at gmail.com> wrote:
>
> > Hi,
> >
> > I observe that, on receiving an incoming call and placing it into a
> fifo, FS sends back a SIP 200 OK response to the caller. Is it feasible for
> me to avoid this, and rather send back SIP 180? I tried adding ring_ready
> application before fifo in, but the SIP 180 is succeeded by SIP 200.
>
>
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