[Freeswitch-users] Reducing long gaps of silence in stock MOH

[Michael Jerris]

file a jira and we can discuss it there.

On May 21, 2014, at 2:50 AM, Francis <sms at icefire.qza.net.au> wrote:

> Hi folks,
> 
> I had some complaints today about callers being cut off after leaving 
> the IVR. After testing it myself, I couldn't find anything wrong, aside 
> from occasional periods of silence between MOH tracks, of the order of 5 
> to 15 seconds. I pulled the sound files into Audacity and clipped the 
> silence down to 1/2 a second, as well as normalizing the volume on some 
> of the quieter parts of the tracks. It's now more consistent and sounds 
> better overall, less chance of a caller assuming they've been cut off 
> because the track goes quiet.
> 
> So I'm wondering if this would be a possible improvement to the default 
> MOH? I'm happy to edit the files a little more cleanly than I did today.
> 
> Francis