[Freeswitch-users] Diagnosing fairly basic directory problem

[Alex Lake]

Yes, that fixed it - thanks - that'll spare further damage to my forehead!
> That's interesting.
> I used to have the <groups><group> thing, but thought as we weren't
> using it, I should strip it away!
> Will try putting it back in...
>> Hello Alex,
>> list_users fromfs_cli is useful to see if FreeSWITCH sees your users at
>> all (most probably - not).
>> Try moving the <users> section into a <groups><group> one, that's the
>> only way I was able to have it working, or FreeSWITCH wouldn't see any
>> of the users.
>>
>> e.g.
>> <groups>
>>      <group>
>>        <users>
>>           <user id="0095302">
>> ..............
>>
>> Regards,
>> Iskren.
>>
>> On 24.3.2014 г. 12:06, Alex Lake wrote:
>>> Been reorganising the way in which our FS scripts are built and I've
>>> been getting quite frustrated attempting to work out why FS is saying
>>>
>>> 2014-03-24 10:00:12.744887 [WARNING] sofia_reg.c:2543 Can't find user
>>> [0095302 at 46.4.12.14] from 84.92.90.149
>>> You must define a domain called '46.4.12.14' in your directory and add a
>>> user with the id="0095302" attribute
>>> and you must configure your device to use the proper domain in it's
>>> authentication credentials.
>>>
>>> Yet when I look at freeswitch.xml.fsxml it all looks just fine - here's
>>> an extract:
>>>
>>>       <domain name="46.4.12.14">
>>>         <params>
>>>           <param name="dial-string"
>>> value="{sip_invite_domain=${dialed_domain},presence_id=${dialed_user}@${dialed_domain}}${sofia_contact(${dialed_user}@${dialed_domain})}"/>
>>>         </params>
>>>
>>>         <variables>
>>>           <variable name="record_stereo" value="true"/>
>>>           <variable name="default_gateway" value="example.com"/>
>>>           <variable name="default_areacode" value="918"/>
>>>           <variable name="transfer_fallback_extension" value="operator"/>
>>>         </variables>
>>>
>>>
>>> <users>
>>>      <user id="0095302">
>>>       <params>
>>>        <param name="password" value="xxxx-xxxx-xxxx" />
>>>        <param name="vm-password" value="12345678" />
>>>        <param name="vm-alternate-greet-id" value="302" />
>>>        <param name="vm-mailto" value="" />
>>>        <param name="vm-mailfrom" value="vm-ext302 at sb0095.dmclub.net" />
>>>        <param name="vm-attach-file" value="true" />
>>>        <param name="vm-email-all-messages" value="true" />
>>>        <param name="vm-keep-local-after-email" value="false" />
>>>        <param name="vm-disk-quota" value="3600" />
>>>       </params>
>>>      <variables>
>>> </variable>
>>> </user>
>>> </users>
>>> </domain>
>>> ....
>>>
>>> I'm wondering:
>>> 1) what tools there are to list the users or to better diagnose what's
>>> going on
>>> 2) when this message is given, I presume it's irrespective of whether
>>> the password is correct or not (it can't even find the user, let alone
>>> authenticate it - right?)
>>>
>>> Thanks for any help...
>>>
>>> _________________________________________________________________________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
>>> 
>>> 
>>>
>>> Official FreeSWITCH Sites
>>> http://www.freeswitch.org
>>> http://wiki.freeswitch.org
>>> http://www.cluecon.com
>>>
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> http://www.freeswitch.org
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> 
>> 
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://wiki.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>>
>> -----
>> No virus found in this message.
>> Checked by AVG - www.avg.com
>> Version: 2014.0.4336 / Virus Database: 3722/7203 - Release Date: 03/16/14
>> Internal Virus Database is out of date.
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
>
> -----
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2014.0.4336 / Virus Database: 3722/7203 - Release Date: 03/16/14
> Internal Virus Database is out of date.