[Freeswitch-users] No audio when calling in via SIP phone
Iqbal Abdullah
iqbal.b.abdullah at gmail.com
Wed Jul 30 12:17:06 MSD 2014
Thanks William,
As you pointed out, the IPs were not changed in vars.xml
I have then changed 3 settings to use the EC2's instance public IP:
<X-PRE-PROCESS cmd="set" data="external_sip_ip=xxx.xxx.xxx.xxx"/>
<X-PRE-PROCESS cmd="set" data="external_rtp_ip=xxx.xxx.xxx.xxx"/>
<X-PRE-PROCESS cmd="set" data="bind_server_ip=xxx.xxx.xxx.xxx"/>
After shutting down and restarting FS, I tried calling again but still
cannot get audio.
If it helps, these are the status of sofia's external and internal profiles:
freeswitch at ip-10-142-199-62> sofia status profile external
=================================================================================================
Name external
Domain Name N/A
Auto-NAT false
DBName sofia_reg_external
Pres Hosts
Dialplan XML
Context public
Challenge Realm auto_to
RTP-IP 10.142.199.62
SIP-IP 10.142.199.62
URL sip:mod_sofia at 10.142.199.62:5080
BIND-URL sip:mod_sofia at 10.142.199.62:5080;transport=udp,tcp
HOLD-MUSIC local_stream://moh
OUTBOUND-PROXY N/A
CODECS IN OPUS,G722,PCMU,PCMA,GSM
CODECS OUT PCMU,PCMA,GSM
TEL-EVENT 101
DTMF-MODE rfc2833
CNG 13
SESSION-TO 0
MAX-DIALOG 0
NOMEDIA false
LATE-NEG true
PROXY-MEDIA false
ZRTP-PASSTHRU true
AGGRESSIVENAT false
CALLS-IN 0
FAILED-CALLS-IN 0
CALLS-OUT 0
FAILED-CALLS-OUT 0
REGISTRATIONS 0
freeswitch at ip-10-142-199-62> sofia status profile internal
=================================================================================================
Name internal
Domain Name N/A
Auto-NAT false
DBName sofia_reg_internal
Pres Hosts 10.142.199.62,10.142.199.62
Dialplan XML
Context public
Challenge Realm auto_from
RTP-IP 10.142.199.62
SIP-IP 10.142.199.62
URL sip:mod_sofia at 10.142.199.62:5060
BIND-URL sip:mod_sofia at 10.142.199.62:5060;transport=udp,tcp
HOLD-MUSIC local_stream://moh
OUTBOUND-PROXY N/A
CODECS IN OPUS,G722,PCMU,PCMA,GSM
CODECS OUT OPUS,G722,PCMU,PCMA,GSM
TEL-EVENT 101
DTMF-MODE rfc2833
CNG 13
SESSION-TO 0
MAX-DIALOG 0
NOMEDIA false
LATE-NEG true
PROXY-MEDIA false
ZRTP-PASSTHRU true
AGGRESSIVENAT false
CALLS-IN 2
FAILED-CALLS-IN 0
CALLS-OUT 0
FAILED-CALLS-OUT 0
REGISTRATIONS 1
On 30 July 2014 14:56, William King <william.king at quentustech.com> wrote:
> Take a look in the ./conf/sip_profiles/external.xml file an in there
> you'll find variables for the external rtp ip. I'm betting you haven't
> set the external ip in the ./conf/vars.xml file. See here for more info:
> http://wiki.freeswitch.org/wiki/Sofia.conf.xml#ext-rtp-ip
>
> William King
> Senior Engineer
> Quentus Technologies, INC
> 1037 NE 65th St Suite 273
> Seattle, WA 98115
> Main: (877) 211-9337
> Office: (206) 388-4772
> Cell: (253) 686-5518
> william.king at quentustech.com
>
> On 07/29/2014 05:49 PM, Iqbal Abdullah wrote:
>> Thank you Peter and Robert,
>>
>> I opened up the suggested ports on the wiki page but that didn't work,
>> so I ended up opening all TCP and UDP ports but the audio doesn't come
>> either.
>>
>> Trying to call a different number (1001, which doesn't have a user)
>> gave me this logs:
>>
>> 2014-07-30 09:42:54.121512 [NOTICE] switch_channel.c:1054 New Channel
>> sofia/internal/1000 at xxxxxx.amazonaws.com
>> [34c19686-9e28-459d-813c-fbf57d42c89a]
>> 2014-07-30 09:42:54.261504 [INFO] mod_dialplan_xml.c:558 Processing
>> 1000 <1000>->1001 in context default
>> 2014-07-30 09:42:54.261504 [INFO] switch_ivr_async.c:3653 Bound B-Leg:
>> *1 execute_extension::dx XML features
>> 2014-07-30 09:42:54.261504 [INFO] switch_ivr_async.c:3653 Bound B-Leg:
>> *2 record_session::/usr/local/freeswitch/recordings/1000.2014-07-30-09-42-54.wav
>> 2014-07-30 09:42:54.261504 [INFO] switch_ivr_async.c:3653 Bound B-Leg:
>> *3 execute_extension::cf XML features
>> 2014-07-30 09:42:54.261504 [INFO] switch_ivr_async.c:3653 Bound B-Leg:
>> *4 execute_extension::att_xfer XML features
>> 2014-07-30 09:42:54.281497 [NOTICE] switch_ivr_originate.c:2708 Cannot
>> create outgoing channel of type [error] cause: [USER_NOT_REGISTERED]
>> 2014-07-30 09:42:54.281497 [NOTICE] switch_ivr_originate.c:2708 Cannot
>> create outgoing channel of type [user] cause: [USER_NOT_REGISTERED]
>> 2014-07-30 09:42:54.281497 [INFO] mod_dptools.c:3234 Originate Failed.
>> Cause: USER_NOT_REGISTERED
>> 2014-07-30 09:42:54.281497 [NOTICE] sofia_media.c:92 Pre-Answer
>> sofia/internal/1000 at xxxxxx.amazonaws.com!
>> 2014-07-30 09:42:54.281497 [NOTICE] mod_dptools.c:1258 Channel
>> [sofia/internal/1000 at xxxxxx.amazonaws.com] has been answered
>> 2014-07-30 09:42:55.281513 [NOTICE] switch_channel.c:1054 New Channel
>> loopback/app=voicemail:default 10.142.199.62 1001-a
>> [e83b067a-9687-4fe2-8691-ea0f4c8a04a3]
>> 2014-07-30 09:42:55.281513 [NOTICE] switch_channel.c:1052 Rename
>> Channel loopback/app=voicemail:default 10.142.199.62
>> 1001-a->loopback/voicemail-a [e83b067a-9687-4fe2-8691-ea0f4c8a04a3]
>> 2014-07-30 09:42:55.281513 [NOTICE] switch_channel.c:1054 New Channel
>> loopback/voicemail-b [cba53c4a-07c6-4c5a-8bf1-4d4029b6cb66]
>> 2014-07-30 09:42:55.281513 [NOTICE] mod_loopback.c:947 Pre-Answer
>> loopback/voicemail-a!
>> 2014-07-30 09:42:55.281513 [NOTICE] mod_dptools.c:1293 Pre-Answer
>> loopback/voicemail-b!
>> 2014-07-30 09:43:26.301488 [NOTICE] sofia.c:7256 Hangup
>> sofia/internal/1000 at xxxxxx.amazonaws.com [CS_EXECUTE]
>> [NORMAL_UNSPECIFIED]
>> 2014-07-30 09:43:26.301488 [NOTICE] switch_ivr_bridge.c:752 Hangup
>> loopback/voicemail-a [CS_EXCHANGE_MEDIA] [ORIGINATOR_CANCEL]
>> 2014-07-30 09:43:26.301488 [NOTICE] mod_loopback.c:553 Hangup
>> loopback/voicemail-b [CS_EXECUTE] [ORIGINATOR_CANCEL]
>> 2014-07-30 09:43:26.301488 [NOTICE] switch_core_session.c:1632 Session
>> 10 (sofia/internal/1000 at xxxxxx.amazonaws.com) Ended
>> 2014-07-30 09:43:26.301488 [NOTICE] switch_core_session.c:1636 Close
>> Channel sofia/internal/1000 at xxxxxx.amazonaws.com [CS_DESTROY]
>> 2014-07-30 09:43:26.301488 [NOTICE] switch_core_session.c:1632 Session
>> 12 (loopback/voicemail-b) Ended
>> 2014-07-30 09:43:26.301488 [NOTICE] switch_core_session.c:1636 Close
>> Channel loopback/voicemail-b [CS_DESTROY]
>> 2014-07-30 09:43:26.301488 [NOTICE] switch_core_session.c:1632 Session
>> 11 (loopback/voicemail-a) Ended
>> 2014-07-30 09:43:26.301488 [NOTICE] switch_core_session.c:1636 Close
>> Channel loopback/voicemail-a [CS_DESTROY]
>>
>> Doesn't seem to have any issues with it at all.
>>
>>
>> On 30 July 2014 02:55, Peter Villeneuve <petervnv1 at gmail.com> wrote:
>>> Well that's probably your problem.
>>> You need to open up ports for media (RTP) to flow.
>>>
>>> If your setup is still default, then you'll need to open up ports
>>> 16384-32768
>>> See https://wiki.freeswitch.org/wiki/Firewall
>>>
>>>
>>> On Tue, Jul 29, 2014 at 6:33 PM, Iqbal Abdullah <iqbal.b.abdullah at gmail.com>
>>> wrote:
>>>>
>>>> Brian,
>>>>
>>>> On 30 July 2014 00:06, Brian West <brian at freeswitch.org> wrote:
>>>>>
>>>>> On a hunch, I launched an instance, set the firewall up properly.
>>>>> Checked out, built and installed FS, No issues at all. ;) Just making sure
>>>>> someone else was reporting issues so I thought I would spin it up to double
>>>>> check a few things.
>>>>
>>>> Thanks for looking it up. Can you tell me what ports of the firewall
>>>> did you open up? Maybe that's the issue. I only have 5060 (and ssh)
>>>> open by the way.
>>>>
>>>>>
>>>>>
>>>>> On Tue, Jul 29, 2014 at 9:12 AM, Iqbal Abdullah
>>>>> <iqbal.b.abdullah at gmail.com> wrote:
>>>>>>
>>>>>> On 29 July 2014 21:54, Ben Langfeld <ben at langfeld.co.uk> wrote:
>>>>>>> Try explicitly answering the call before your <Speak/> action.
>>>>>>
>>>>>> Thanks Ben,
>>>>>>
>>>>>> I'm sorry but I do not see any explicit answer XML tag which I can use
>>>>>> for Plivo.
>>>>>> What do you mean by explicitly answering the call before the Speak
>>>>>> action?
>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On 29 July 2014 07:04, Iqbal Abdullah <iqbal.b.abdullah at gmail.com>
>>>>>>> wrote:
>>>>>>>>
>>>>>>>> Hello everyone,
>>>>>>>>
>>>>>>>> I have just gotten to know about FreeSWITCH and have tried
>>>>>>>> installing
>>>>>>>> it on a EC2 instance and in the process of trying out some examples.
>>>>>>>> I
>>>>>>>> am facing this issue of not being able to hear any sounds during a
>>>>>>>> call I make to my FreeSWITCH system.
>>>>>>>>
>>>>>>>> My freeswitch system is the latest stable ver.1.4 and I followed the
>>>>>>>> instructions to install from
>>>>>>>> http://clintberry.com/2011/getting-started-with-plivo/
>>>>>>>>
>>>>>>>> via the installation script show on the site. I changed the
>>>>>>>> installation script to use Slash and also 1.4 instead.
>>>>>>>>
>>>>>>>> One of the exercises is to pass an incoming call to plivo and make
>>>>>>>> plivo return a <say> action, which for some reason is not reading
>>>>>>>> back
>>>>>>>> the text to me (no audio) when I call 1005 from using sflphone on my
>>>>>>>> ubuntu.
>>>>>>>>
>>>>>>>> This is the log on freeswitch:
>>>>>>>>
>>>>>>>> 2014-07-29 18:01:12.581530 [NOTICE] switch_channel.c:1054 New
>>>>>>>> Channel
>>>>>>>> sofia/internal/1000 at xxxxxxxxxx.amazonaws.com
>>>>>>>> [5650b3dd-1519-4c6f-b720-d4d3a8a65c5c]
>>>>>>>> 2014-07-29 18:01:12.681534 [INFO] mod_dialplan_xml.c:558 Processing
>>>>>>>> 1000 <1000>->1005 in context default
>>>>>>>> 2014-07-29 18:01:12.681534 [WARNING] switch_core_session.c:1554
>>>>>>>> sofia/internal/1000 at xxxxxxxxxx.amazonaws.com using scheduler due to
>>>>>>>> bypass media or media is not established.
>>>>>>>> 2014-07-29 18:01:12.733800 [NOTICE] sofia_media.c:92 Pre-Answer
>>>>>>>> sofia/internal/1000 at xxxxxxxxxx.amazonaws.com!
>>>>>>>> 2014-07-29 18:01:12.733800 [NOTICE] mod_dptools.c:1258 Channel
>>>>>>>> [sofia/internal/1000 at xxxxxxxxxx.amazonaws.com] has been answered
>>>>>>>> 2014-07-29 18:01:14.121516 [NOTICE] mod_dptools.c:1232 Hangup
>>>>>>>> sofia/internal/1000 at xxxxxxxxxx.amazonaws.com [CS_RESET]
>>>>>>>> [NORMAL_CLEARING]
>>>>>>>> 2014-07-29 18:01:14.141502 [NOTICE] switch_core_session.c:1632
>>>>>>>> Session
>>>>>>>> 1 (sofia/internal/1000 at xxxxxxxxxx.amazonaws.com) Ended
>>>>>>>> 2014-07-29 18:01:14.141502 [NOTICE] switch_core_session.c:1636 Close
>>>>>>>> Channel sofia/internal/1000 at xxxxxxxxxx.amazonaws.com [CS_DESTROY]
>>>>>>>>
>>>>>>>> I can see that plivo is correctly calling the XML I have placed, as
>>>>>>>> this is the log I see on my web server:
>>>>>>>>
>>>>>>>> [29/Jul/2014 01:59:13] "GET
>>>>>>>>
>>>>>>>>
>>>>>>>> /answer/?To=1005&Direction=inbound&From=1000&CallerName=1000&CallUUID=b74c06be-f4e9-4830-af68-e424b3b31e1c&CallStatus=ringing
>>>>>>>> HTTP/1.1" 200 93
>>>>>>>> [29/Jul/2014 01:59:14] "GET
>>>>>>>>
>>>>>>>>
>>>>>>>> /answer/?To=1005&Direction=inbound&From=1000&CallUUID=b74c06be-f4e9-4830-af68-e424b3b31e1c&HangupCause=NORMAL_CLEARING&CallStatus=completed
>>>>>>>> HTTP/1.1" 200 93
>>>>>>>>
>>>>>>>> This is the XML I have prepared to test plivo:
>>>>>>>>
>>>>>>>> <?xml version="1.0" encoding="UTF-8" ?>
>>>>>>>> <Response>
>>>>>>>> <Speak>Hello World</Speak>
>>>>>>>> </Response>
>>>>>>>>
>>>>>>>>
>>>>>>>> And this is default.xml on freeswitch which forward any calls to
>>>>>>>> 1005 to
>>>>>>>> plivo:
>>>>>>>>
>>>>>>>> <include>
>>>>>>>> <context name="default">
>>>>>>>>
>>>>>>>> <!--
>>>>>>>> This extension allows calling any digits of number
>>>>>>>> freeswitch will call plivo outbound server on every incoming
>>>>>>>> call
>>>>>>>> -->
>>>>>>>> <extension name="plivo">
>>>>>>>> <condition field="destination_number" expression="^1005">
>>>>>>>> <action application="enable_heartbeat" data="60"/>
>>>>>>>> <action application="socket" data="127.0.0.1:8084 async
>>>>>>>> full"/>
>>>>>>>> </condition>
>>>>>>>> </extension>
>>>>>>>> ....
>>>>>>>> ....
>>>>>>>> </include>
>>>>>>>>
>>>>>>>> I have read that NAT issues might be causing a no-audio issue, but I
>>>>>>>> am not sure and do not know how to tell if this is the issue. The
>>>>>>>> only
>>>>>>>> thing which look strange is the logs on freeswitch saying:
>>>>>>>>
>>>>>>>> 2014-07-29 18:01:12.681534 [WARNING] switch_core_session.c:1554
>>>>>>>> sofia/internal/1000 at xxxxxxxxxx.amazonaws.com using scheduler due to
>>>>>>>> bypass media or media is not established.
>>>>>>>>
>>>>>>>> but what does that mean?
>>>>>>>>
>>>>>>>>
>>>>>>>> _________________________________________________________________________
>>>>>>>> Professional FreeSWITCH Consulting Services:
>>>>>>>> consulting at freeswitch.org
>>>>>>>> http://www.freeswitchsolutions.com
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Official FreeSWITCH Sites
>>>>>>>> http://www.freeswitch.org
>>>>>>>> http://wiki.freeswitch.org
>>>>>>>> http://www.cluecon.com
>>>>>>>>
>>>>>>>> FreeSWITCH-users mailing list
>>>>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>>>>
>>>>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>>>>> http://www.freeswitch.org
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> _________________________________________________________________________
>>>>>>> Professional FreeSWITCH Consulting Services:
>>>>>>> consulting at freeswitch.org
>>>>>>> http://www.freeswitchsolutions.com
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Official FreeSWITCH Sites
>>>>>>> http://www.freeswitch.org
>>>>>>> http://wiki.freeswitch.org
>>>>>>> http://www.cluecon.com
>>>>>>>
>>>>>>> FreeSWITCH-users mailing list
>>>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>>>
>>>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>>>> http://www.freeswitch.org
>>>>>>>
>>>>>>
>>>>>>
>>>>>> _________________________________________________________________________
>>>>>> Professional FreeSWITCH Consulting Services:
>>>>>> consulting at freeswitch.org
>>>>>> http://www.freeswitchsolutions.com
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Official FreeSWITCH Sites
>>>>>> http://www.freeswitch.org
>>>>>> http://wiki.freeswitch.org
>>>>>> http://www.cluecon.com
>>>>>>
>>>>>> FreeSWITCH-users mailing list
>>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>>
>>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>>> http://www.freeswitch.org
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> Brian West
>>>>> brian at freeswitch.org
>>>>>
>>>>>
>>>>> Twitter: @FreeSWITCH , @briankwest
>>>>> http://www.freeswitchbook.com
>>>>> http://www.freeswitchcookbook.com
>>>>>
>>>>> T:+19184209001 | F:+19184209002 | M:+1918424WEST (9378)
>>>>> iNUM:+883 5100 1420 9001 | ISN:410*543 | Skype:briankwest
>>>>>
>>>>>
>>>>>
>>>>> _________________________________________________________________________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> http://www.freeswitch.org
>>>>> http://wiki.freeswitch.org
>>>>> http://www.cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>> http://www.freeswitch.org
>>>>>
>>>>
>>>> _________________________________________________________________________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>>
>>>>
>>>>
>>>> Official FreeSWITCH Sites
>>>> http://www.freeswitch.org
>>>> http://wiki.freeswitch.org
>>>> http://www.cluecon.com
>>>>
>>>> FreeSWITCH-users mailing list
>>>> FreeSWITCH-users at lists.freeswitch.org
>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>> http://www.freeswitch.org
>>>
>>>
>>>
>>> _________________________________________________________________________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
>>>
>>>
>>>
>>> Official FreeSWITCH Sites
>>> http://www.freeswitch.org
>>> http://wiki.freeswitch.org
>>> http://www.cluecon.com
>>>
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> http://www.freeswitch.org
>>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>>
>>
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://wiki.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
>
>
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
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