[Freeswitch-users] strange behaviour using group_confirm and originate_timeout

[Michael Collins]

Thanks for letting us know that it worked.
-MC


On Thu, Jul 24, 2014 at 2:03 AM, Grant Bagdasarian <GB at cm.nl> wrote:

> Yes!!!
>
> That did the trick. I removed the global originate_timeout and set the
> leg_timeout for each leg enclosed in [ ].
>
>
>
> Thank you Michael!
>
>
>
> *From:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
> freeswitch-users-bounces at lists.freeswitch.org] *On Behalf Of *Michael
> Collins
> *Sent:* Wednesday, July 23, 2014 11:22 PM
> *To:* FreeSWITCH Users Help
> *Subject:* Re: [Freeswitch-users] strange behaviour using group_confirm
> and originate_timeout
>
>
>
> What about this?
>
> https://wiki.freeswitch.org/wiki/Channel_Variables#group_confirm_cancel_timeout
>
> It implies you need to use leg_timeout on each leg vs. originate_timeout
> globally but you could test and verify and then let the doc team know for
> sure. ;)
>
> -MC
>
>
>
>
>
> On Tue, Jul 22, 2014 at 7:54 AM, Grant Bagdasarian <GB at cm.nl> wrote:
>
> Hello,
>
>
>
> I’m using the enterprise originate to ring multiple destinations after the
> a leg has answered.
>
> These are the global parameters:
> <ignore_early_media=true,monitor_early_media_fail=user_busy:2:480+620!destination_out_of_order:2:1776.7,originate_continue_on_timeout=true,originate_timeout=15>
>
>
>
> Notice the originate_timeout has been set to 15.
>
>
>
> When one of the ringing destinations answers the call, group_confirm is
> used to have them complete a script in order to get connected.
>
>
>
> session.execute("export", "group_confirm_key=exec");
>
> session.execute("export", "group_confirm_file=javascript
> /usr/src/freeswitch/conf/scripts/confirm.js);
>
>
>
> When the confirm script is being executed, a file is being played and some
> digits need to be collected. Using play_and_get_digits. Audio file is about
> 12 seconds.
>
> But as soon as the 15 seconds timeout is hit which was set before, the
> destination is disconnected.
>
>
>
> What do I need to set in order for freeswitch to know the destination has
> answered, so it leaves that answered destination alone and does not enforce
> the originate_timeout?
>
> I’d expect the originate_timeout to be the time from starting to ring a
> destination till it has answered. Not continue enforcing it once the
> destination has been answered.
>
> Then again, group_confirm is required to be completed in order for
> freeswitch to mark the call as accepted, so this behavior might make sense.
>
>
>
> It comes down to the destinations being called not having enough time to
> complete the script because the originate_timeout is set to 15 seconds.
>
> Changing it to 25 gives them more time, but 15 seconds is the requirement
> for this application.
>
>
>
> Any ideas? because I’m lost..
>
>
>
> Grant
>
>
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>
> 
> 
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>
> 
> 
>
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>
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