[Freeswitch-users] strange behaviour using group_confirm and originate_timeout

[Michael Jerris]

when using confirm, the call is not considered answered until it is confirmed, so a timeout will kill the call if not confirmed yet.

On Jul 22, 2014, at 10:54 AM, Grant Bagdasarian <GB at cm.nl> wrote:

> Hello,
>  
> I’m using the enterprise originate to ring multiple destinations after the a leg has answered.
> These are the global parameters: <ignore_early_media=true,monitor_early_media_fail=user_busy:2:480+620!destination_out_of_order:2:1776.7,originate_continue_on_timeout=true,originate_timeout=15>
>  
> Notice the originate_timeout has been set to 15.
>  
> When one of the ringing destinations answers the call, group_confirm is used to have them complete a script in order to get connected.
>  
> session.execute("export", "group_confirm_key=exec");
> session.execute("export", "group_confirm_file=javascript /usr/src/freeswitch/conf/scripts/confirm.js);
>  
> When the confirm script is being executed, a file is being played and some digits need to be collected. Using play_and_get_digits. Audio file is about 12 seconds.
> But as soon as the 15 seconds timeout is hit which was set before, the destination is disconnected.
>  
> What do I need to set in order for freeswitch to know the destination has answered, so it leaves that answered destination alone and does not enforce the originate_timeout?
> I’d expect the originate_timeout to be the time from starting to ring a destination till it has answered. Not continue enforcing it once the destination has been answered.
> Then again, group_confirm is required to be completed in order for freeswitch to mark the call as accepted, so this behavior might make sense.
>  
> It comes down to the destinations being called not having enough time to complete the script because the originate_timeout is set to 15 seconds.
> Changing it to 25 gives them more time, but 15 seconds is the requirement for this application.
>  
> Any ideas? because I’m lost..
>  
> Grant
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