[Freeswitch-users] Mod_callcenter ring in queue call agent
OverVoIP LatAm
overvoiplatam at gmail.com
Sat Jul 19 01:27:38 MSD 2014
Hi,
Just wondering if someone has tried it, we're trying to mod_callcenter
to ring all agents even if they are already on a queue call.
We already tried to do it adding more contact information like
<agent name="agent1 at default" type="callback"
contact="[origination_caller_id_name='Queue
Call',call_timeout=60,bridge_generate_comfort_noise=true]user/agent1 at fsip,[origination_caller_id_name='Queue
Call',call_timeout=60,bridge_generate_comfort_noise=true]sofia/internal/agent1%fsip,[origination_caller_id_name='Queue
Call',call_timeout=60,bridge_generate_comfort_noise=true]user/agent1"
status="Available" max-no-answer="1000" wrap-up-time="1"
reject-delay-time="3" busy-delay-time="2" no-answer-delay-time="3"/>
but if they're in queue call new calls just don't ring, We're looking
something like ringinuse=yes in asterisk or something similar.
If someone has done something similar we'll appreciate your help
Regards
overvoiplatam
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