[Freeswitch-users] Say Application ESL Error Reporting

Callum Guy callum.guy at x-on.co.uk
Thu Feb 27 16:37:16 MSK 2014


Thanks Brian, I have created the following Jira

http://jira.freeswitch.org/browse/ESL-87

Please let me know if there are any issues with my issue creation - I've
never logged a JIRA before!

Callum

______________________________

Callum Guy
Senior Developer

X-on
Framlingham Technology Centre
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T       0333 332 0116
E       callum.guy at x-on.co.uk


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On 24 February 2014 15:49, Brian West <brian at freeswitch.org> wrote:

> Build a test case and file a JIRA at http://jira.freeswitch.org
>
> Thanks,
> --
> Brian West
> brian at freeswitch.org
> FreeSWITCH Solutions, LLC
> PO BOX 2531
> Brookfield, WI 53008-2531
> Twitter: @FreeSWITCH , @briankwest
> http://www.freeswitchbook.com
> http://www.freeswitchcookbook.com
>
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> PGP Key: http://www.bkw.org/key.txt (AB93356707C76CED)
>
>
>
>
>
>
>
>
>
>
>
>
>
> On Feb 24, 2014, at 8:35 AM, Callum Guy <callum.guy at x-on.co.uk> wrote:
>
> > Hi Brian,
> >
> > I can confirm the when starting the say application it doesn't manage to
> play any digits. There isn't much in the log for this part of the call but
> i have copied it below:
> >
> > 2014-02-24 11:10:05.999139 [DEBUG] switch_ivr_play_say.c:1718 done
> playing file
> file_string:///usr/share/sounds/x.wav!/usr/share/sounds/xx.wav!/usr/share/sounds/xxx.wav
> > 2014-02-24 11:10:06.039140 [DEBUG] switch_core_session.c:1183 Send
> signal sofia/internal/7584123456 at b1.x-onsip.net [BREAK]
> > 2014-02-24 11:10:06.059137 [DEBUG] switch_ivr.c:615 sofia/internal/
> 7584123456 at b1.x-onsip.net Command Execute say(en NUMBER iterated 4**5)
> > EXECUTE sofia/internal/7584663951 at b1.x-onsip.net say(en NUMBER iterated
> 4**5)
> > 2014-02-24 11:10:06.079062 [ERR] mod_say_en.c:123 Parse Error!
> > 2014-02-24 11:10:06.139094 [DEBUG] switch_core_session.c:1183 Send
> signal sofia/internal/7584123456 at b1.x-onsip.net [BREAK]
> > 2014-02-24 11:10:06.159097 [DEBUG] switch_ivr.c:615 sofia/internal/
> 7584123456 at b1.x-onsip.net Command Execute play_and_get_digits(1 1 5 3000
> #* /usr/share/sounds/xxxx.wav /usr/share/sounds/xxxxx.wav XON_DTMF \d+ 3000)
> >
> > The below represents the output for a successful say application
> execution:
> >
> > 2014-02-24 11:09:34.299110 [DEBUG] switch_ivr.c:615 sofia/internal/
> 7584663951 at b1.x-onsip.net Command Execute say(en NUMBER iterated 4448)
> > EXECUTE sofia/internal/7584663951 at b1.x-onsip.net say(en NUMBER iterated
> 4448)
> > 2014-02-24 11:09:34.319064 [DEBUG] switch_ivr_play_say.c:1314 Codec
> Activated L16 at 8000hz 1 channels 30ms
> > 2014-02-24 11:09:36.819137 [DEBUG] switch_rtp.c:5390 RTP RECV DTMF 2:880
> > 2014-02-24 11:09:36.819137 [DEBUG] switch_channel.c:489 RECV DTMF 2:880
> > 2014-02-24 11:09:36.819137 [DEBUG] mod_dptools.c:2105 Digit 2
> > 2014-02-24 11:09:37.859136 [DEBUG] switch_ivr_play_say.c:1718 done
> playing file
> file_string://digits/4.wav!digits/4.wav!digits/4.wav!digits/8.wav
> >
> > From this I can only presume that the say application performs some
> "file exists" operation ahead of building the string for playback. As
> mentioned previously there is no indication of the failure outcome in the
> ESL event.
> >
> > Please let me know if you require any more information.
> >
> > Thanks,
> >
> > Callum
> >
> >
> > ______________________________
> >
> >
> > Callum Guy
> > Senior Developer
> >
> > X-on
> > Framlingham Technology Centre
> > Station Road, Framlingham,
> > Suffolk, IP13 9EZ
> >
> > T       0333 332 0116
> > E
> > callum.guy at x-on.co.uk
> >
> >
> >
> >
> >
> >
> > X-on is a trading name of Storacall Technology Ltd a limited company
> registered in England and Wales
> > Registered Office : Avaland House, 110 London Road, Apsley, Hemel
> Hempstead, Herts, HP3 9SD
> > Company Registration No. 2578478
> >
> > This email has been sent from X-on.The contents and attachments are
> confidential to the sender and the intended addressees.If the message
> > is received by anyone other than the addressee please return the message
> to the sender by replying to it and then delete the message from
> > your computer without copying or disclosing the contents to
> anyone.Opinions, conclusions and statements of intent in this email are
> those of
> > the sender and do not bind X-on unless confirmed by authorised
> representatives independently of this message.While best endeavours have
> > been taken to avoid transmission of viruses, it is the responsibility of
> the recipient to scan for these.Please note emails sent to and from X-on
> > are routinely monitored for record keeping and quality control, to
> ensure regulatory compliance and prevent unauthorised use of our systems.
> >
> >
> > Please consider the environment before printing this email.
> >
> >
> > On 24 February 2014 11:56, Brian West <brian at freeswitch.org> wrote:
> > Does it attempt to play the sound file and then hangup?  Please provide
> a log of a call.
> > --
> > Brian West
> > brian at freeswitch.org
> > FreeSWITCH Solutions, LLC
> > PO BOX 2531
> > Brookfield, WI 53008-2531
> > Twitter: @FreeSWITCH , @briankwest
> > http://www.freeswitchbook.com
> > http://www.freeswitchcookbook.com
> >
> > T: +1.918.420.9001  |  F: +1.918.420.9002  |  M: +1.918.424.WEST
> > iNUM: +883 5100 1420 9001
> > ISN: 410*543
> > Skype:briankwest
> > PGP Key: http://www.bkw.org/key.txt (AB93356707C76CED)
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > On Feb 24, 2014, at 5:42 AM, Callum Guy <callum.guy at x-on.co.uk> wrote:
> >
> > > Hi All,
> > >
> > > Simple question - i'm using "say" application over ESL to read back an
> iterated list of numbers however there is a chance of pollution in the
> variable. I can of course cleanse this myself in the application logic
> however the current application result reporting seems incorrect.
> > >
> > > Here is my result if I'm asking it to read 1234:
> > >
> > >     [variable_current_application_data] => en NUMBER iterated 4448
> > >     [variable_current_application] => say
> > >     [variable_sound_prefix] => /usr/share/sounds/en/us/callie
> > >     [Application] => say
> > >     [Application-Data] => en NUMBER iterated 4448
> > >     [Application-Response] => _none_
> > >
> > > As expected this reads "4, 4, 4, 8"
> > >
> > > Here is my result with pollution (i do not have a prompt for "star")
> > >
> > >     [variable_current_application_data] => en NUMBER iterated 4**5
> > >     [variable_current_application] => say
> > >     [variable_sound_prefix] => /usr/share/sounds/en/us/callie
> > >     [Application] => say
> > >     [Application-Data] => en NUMBER iterated 4**5
> > >     [Application-Response] => _none_
> > >
> > > This makes the application fail immediately and does not even play the
> first 4 - so its failing in the preparation.
> > >
> > > In the CLI i can see the following line for the failed say session:
> > >
> > > 2014-02-24 11:10:06.079062 [ERR] mod_say_en.c:123 Parse Error!
> > >
> > > There does not seem to be any other variable to indicate the failure
> of this application. Perhaps "Application-Response" is not the correct
> place to look? If so it'd be useful to know what this variable IS used for!
> > >
> > > If anyone is able to provide some details on how best to capture an
> error like this remotely please let me know.
> > >
> > > Thanks,
> > >
> > > Callum
> >
> >
> > _________________________________________________________________________
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> _________________________________________________________________________
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