[Freeswitch-users] Caller ID - Not Defined when executing dialplan, although Lua script is pulling CID from Database

[Chris Tunbridge]

Errr yeah, sorry Michael is right they're origination not effective :P

On Thu, Dec 11, 2014 at 8:34 AM, Michael Jerris <mike at jerris.com> wrote:

> you should be looking at the origination_caller_id_* vars, not effective
>
> On Dec 11, 2014, at 10:26 AM, Chris Tunbridge <blasterjr at gmail.com> wrote:
>
> The variable outbound_caller_id_number and outbound_caller_id_name are not
> related to the caller id on outbound calls.
>
> On your outbound dial plan you need to set something like the following
>
>       <action application="export"
> data="effective_caller_id_name=${user_data(${username}@${domain_name} var
> outbound_caller_id_name)}"/>
>       <action application="export"
> data="effective_caller_id_number=${user_data(${username}@${domain_name}
> var outbound_caller_id_number)}"/>
>
> This will cause the system to pull the settings from the users profile and
> use it for the outgoing call.
>
> On Wed, Dec 10, 2014 at 12:27 PM, Joel White <joelewhite at gmail.com> wrote:
>
>> I have gone over the config with a fine tooth comb, it matches another
>> config of a server in which the caller id works fine.  What I am seeing
>> however is that in this system the variable is not exported to the
>> dialplan.  I may be missing something, and most likely I am.  I do have a
>> question though.  Is there a way to see what variables are defined for a
>> particular user in the FreeSWITCH console?
>>
>>
>> Here is some output of the Lua script on the server not pushing caller id
>>
>> 2014-12-09 16:54:22.819251 [NOTICE] switch_cpp.cpp:1328 Debug from
>> gen_dir_user_xml.lua, generated XML:
>> <?xml version="1.0" encoding="UTF-8" standalone="no"?>
>> <document type="freeswitch/xml">
>>   <section name="directory">
>>     <domain name="voip.net">
>>       <user id="26342" mailbox="26342">
>>         <params>
>>           <param name="password" value="XXXXXX"/>
>>           <param name="vm-password" value="26342"/>
>>           <param name="vm-enabled" value="true"/>
>>           <param name="dial-string" value="{presence_id=${dialed_user}@
>> ${dialed_domain}}${sofia_contact(${dialed_user}@${dialed_domain})}"/>
>>     </params>
>>         <variables>
>>           <variable name="toll_allow" value="local,domestic"/>
>>           <variable name="user_context" value="default"/>
>>           <variable name="outbound_caller_id_name" value="Michelle"/>
>>           <variable name="outbound_caller_id_number" value="1321XXXXXXX"/>
>>       <variable name="accountcode" value="PA"/>
>>       <!--<variable name="callgroup" value="techsupport"/>-->
>>         </variables>
>>       </user>
>>     </domain>
>>   </section>
>> </document>
>>
>>
>> And some output from the Lua script on the server with CID functioning
>>
>> 2014-12-09 21:50:55.458996 [NOTICE] switch_cpp.cpp:1328 Debug from
>> gen_dir_user_xml.lua, generated XML:
>> <?xml version="1.0" encoding="UTF-8" standalone="no"?>
>> <document type="freeswitch/xml">
>>   <section name="directory">
>>     <domain name="sip.voice.com">
>>       <user id="53201" mailbox="53201">
>>         <params>
>>           <param name="password" value="XXXXXXX"/>
>>           <param name="vm-password" value="53201"/>
>>           <param name="dial-string" value="{presence_id=${dialed_user}@
>> ${dialed_domain}}${sofia_contact(${dialed_user}@${dialed_domain})}"/>
>>         </params>
>>         <variables>
>>           <variable name="toll_allow" value="local,domestic"/>
>>           <variable name="user_context" value="default"/>
>>           <variable name="outbound_caller_id_name" value="Voice.com"/>
>>           <variable name="outbound_caller_id_number" value="1303XXXXXX"/>
>>           <!--<variable name="callgroup" value="techsupport"/>-->
>>         </variables>
>>       </user>
>>     </domain>
>>   </section>
>> </document>
>>
>>
>> Of course I removed any identifiable information, but it looks like the
>> CID is being set.  What am I missing here that is not allowing for the
>> variable to be passed to the dialplan?
>>
>>
>> This is what I get when the dialplan executes
>>
>> EXECUTE sofia/internal/26342 at voip.net
>> set(effective_caller_id_number=)
>> 2014-12-09 17:00:24.839237 [DEBUG] mod_dptools.c:1435 sofia/internal/
>> 26342 at voip.net SET [effective_caller_id_number]=[UNDEF]
>>
>>
>> Kinda strange and I could not find a discrepancy between the dialplan
>> configuration of the working server vs the non-working server
>>
>>
>>
>> Here is the version running on the server that works properly
>>
>> FreeSWITCH Version 1.4.13+git~20141103T195300Z~b942d0faa8~64bit (git
>> b942d0f 2014-11-03 19:53:00Z 64bit)
>>
>> And the version of the server having issue with CID
>>
>> FreeSWITCH Version 1.4.13+git~20141103T195300Z~
>> b942d0faa8~64bit (git b942d0f 2014-11-03 19:53:00Z 64bit)
>>
>>
>>
>> I used diff and compared both servers conf directory recursively.  I
>> could not find a discrepancy in the files aside from Switch name, etc.
>>
>>
>> What am I missing?
>>
>> Could there be anything that that would overwrite the CID variable after
>> it is set by Lua (Generating the user profile)?
>>
>>
>
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