[Freeswitch-users] Audio degrades ON TRANSFER with specific MOH file

[Sean Devoy]

Hey Brian,

All Cisco 504G phones.

Sean

-----Original Message-----
From: freeswitch-users-bounces at lists.freeswitch.org [mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Brian West
Sent: Thursday, April 03, 2014 1:13 PM
To: FreeSWITCH Users Help
Subject: Re: [Freeswitch-users] Audio degrades ON TRANSFER with specific MOH file

I would venture to guess that its an issue with G722 to PCMU hold/unhold.  Just glancing over the logs, What phone are you using?
--
Brian West
brian at freeswitch.org
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On Apr 3, 2014, at 7:44 AM, Michel Brabants <michel.brabants at gmail.com> wrote:

> You need to enable rewrite-rtp-timestamps-option on the profiles. Probably after a few seconds, ... the audio will stabilise again (can also depend on endpoints). Anyway, what you're probably experiencing is that after the transfer the rtp-timestamps aren't correct anymore.
> 
> Kind regards,
> 
> Michel
> 
> 
> On Thu, Apr 3, 2014 at 6:05 AM, Sean Devoy <sdevoy at bizfocused.com> wrote:
> <image001.gif>
> Hi All,
> 
>  
> 
> I have a user that has claimed that if she picks up incoming calls, the audio is excellent.  However, if someone else picks up the call and transfers it to her, the audio is "terrible".
> 
>  
> 
> While investigating I found that they are using their own custom MOH file.  I suspect that the AUDIO configuration is being modified by the MOH feature and leaving her transferred call in a degraded state.  But, I don't understand enough to actually see if that is the case.
> 
>  
> 
> Please review the pastebin file: http://pastebin.freeswitch.org/22302
> 
>  
> 
> I think I have trimmed it down to the relevant data.  Ext 302 has answered and is just initiating the transfer.
> 
>  
> 
> If I am correct in my hypothesis, what is the correct solution?
> 
>  
> 
> Thanks in advance,
> 
> Sean
> 
> 
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