[Freeswitch-users] EXCHANGE_ROUTING_ERROR with transfer and nested IVRs
Carlo Dimaggio
jaasmailing at gmail.com
Wed Sep 4 16:15:31 MSD 2013
Hi All,
I have 2 IVR (ext 1200 and 1201)in which I don't use menu-sub action but
menu-app-exec with transfer. (<entry action="menu-exec-app" digits="1"
param="transfer 1201 XML domain"/>
I would like to navigate the tree in this way:
external phone (SIP Trunk) -> IVR 1200 -> (option 1) -> IVR 1201 ->
(option 1) -> extension 201.
But there is a problem when IVR 1202 try to transfer the call to
extension 201:
EXECUTE sofia/external/<EXT_Number>@<ITSP> bridge(user/201 at domain)
[...]
2013-09-04 14:02:54.450559 [NOTICE] switch_ivr_originate.c:2651 Cannot
create outgoing channel of type [user] cause: [EXCHANGE_ROUTING_ERROR]
2013-09-04 14:02:54.450559 [DEBUG] switch_ivr_originate.c:3622 Originate
Resulted in Error Cause: 25 [EXCHANGE_ROUTING_ERROR]
2013-09-04 14:02:54.450559 [INFO] mod_dptools.c:3096 Originate Failed.
Cause: EXCHANGE_ROUTING_ERROR
It is strange because when I navigate the tree froma local extension,
all is fine(ext 200 -> IVR -> IVR -> ext 201).
What could be the problem? Some variable should be set/unset?
Best regards,
Carlo Dimaggio
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