[Freeswitch-users] Static and Scratchy Audio

[James Mortensen]

Hello,

Just to close the loop on this, Chrome "Stable" recently updated, which we
determined was the cause of us "inheriting" our audio issues.  Using PCMU
helps, as does using Canary.

Thanks again for the help,


James



On Thu, Nov 14, 2013 at 1:16 PM, Michael Jerris <mike at jerris.com> wrote:

> browser upgrade?  These happen pretty silently and automatically now adays.
>
> On Nov 14, 2013, at 4:03 PM, James Mortensen <james.mortensen at synclio.com>
> wrote:
>
> Hey Anthony,
>
> We are trying using PCMU only and will run more tests.  But one thing
> we're confused on about opus is that we haven't changed anything since we
> initially set this up weeks ago.  So assuming we didn't change anything,
> and this is all **locally running** code, how would OPUS be causing a
> problem here?
>
> Thanks for your help!
>
>
> James
>
>
>
>
> On Thu, Nov 14, 2013 at 11:47 AM, Anthony Minessale <
> anthony.minessale at gmail.com> wrote:
>
>> HINT If you are using webrtc with FS especially in production you must
>> stay current on latest master.
>> 1.4 is only there to test the packaging at this stage.
>>
>> Try not using opus.  There seem to be some oddities with it lately.  Try
>> using isac or pcmu.
>> Also try setting up a call to delay_echo or to something like a
>> conference so you can compare.
>>
>>
>>
>> On Thu, Nov 14, 2013 at 1:40 PM, James Mortensen <
>> james.mortensen at synclio.com> wrote:
>>
>>> Hello,
>>>
>>> I have two FreeSWITCH 1.4b servers running on Amazon EC2.  Starting
>>> yesterday, the call quality suddenly got so bad that callers from the PSTN
>>> can't hear the other person talking.
>>>
>>> The setup is Chrome WebRTC -> FreeSWITCH -> PSTN (Level 3/Bandwidth.com)
>>>
>>> We've cleared all users off the server and are trying to find out the
>>> cause. We're not dropping packets on the server or the client, yet there's
>>> problems with the audio.
>>>
>>> The audio issues occur with both servers, regardless of how many active
>>> calls there are.  We don't have a problem with Chrome to Chrome peer to
>>> peer calls, so it seems like it's a problem inside FreeSWITCH.
>>>
>>> Here's what we've tried:
>>>
>>>    - Checking for dropped packets
>>>    - Restarting FreeSWITCH
>>>    - Moving all users to another server so we test only with 1 active
>>>    call.
>>>    - Trying calls with both Level 3 as well as Bandwidth.com trunk
>>>    providers.
>>>
>>> Does anyone have some ideas on what we can try next?
>>>
>>>
>>> Thank you!
>>> James
>>>
>>>
>>> _________________________________________________________________________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
>>> 
>>> 
>>>
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>>>
>>
>>
>> --
>> Anthony Minessale II
>>
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>>
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>>
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>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> 
>> 
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://wiki.freeswitch.org
>> http://www.cluecon.com
>>
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>>
>>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
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