[Freeswitch-users] looking for a way to do appointment reminders

[Brandon Coale]

Hello,

I am in the research phase for the following project and am researching 
what options are available.

My health care organization is looking for a way to do appointment 
reminders.  We currently have staff members who spend part of each day 
manually calling patients to remind them of their upcoming appointments, 
and we would like to automate this process.

Our electronic health record software would provide such information as 
the patient's name, phone number, and day and time of the appointment, 
and FreeSWITCH could take this information and place an automated call 
to the patient.  We would like the reminder call to use text-to-speech 
to personalize the call, such as "We have an appointment reminder for 
[first name].  The appointment is on [date] at [time].

I am wondering if anyone has experience with using FreeSWITCH for this 
type of application, and would be willing to share any details of how 
you implemented it?  I am interested in any ideas, from very simple to 
feature-rich.  We would be doing a new installation of FreeSWITCH for 
this purpose, so we could use any version of FreeSWITCH or any operating 
system you would recommend.

Thank you!
Brandon