[Freeswitch-users] help on mod_callcenter

Ashish gautam ashish at nms.co.in
Fri Jun 21 13:58:35 MSD 2013


I have done this in a perl script:

#!/usr/bin/perl
use ESL;
our $host = "10.1.30.236";
our $port = 8021;
our $password = "ClueCon";

my $fs = new ESL::ESLconnection($host, $port, $password);
# Listen to All events
if($fs->connected()){
$fs->events("plain","all");
}
my $result = $fs->api("callcenter_config queue list members acd at default");
print $result;

while($fs->connected()){
print "while\n";
my $reply = $fs->recvEventTimed(1000);
if($reply){
my $event_name = $reply->getHeader("CC-Action");
if($event_name eq 'member-queue-start'){
my $session_uuid = $reply->getHeader("CC-Member-Session-UUID");
my $session_cnum = $reply->getHeader("CC-Member-CID-Number");
}
}
}
1;

The script ends showing nothing. Where is the problem?
On Fri, Jun 21, 2013 at 2:42 PM, Antonio Teixeira
<eagle.antonio at gmail.com>wrote:

>  Callcenter Events
> http://wiki.freeswitch.org/wiki/Mod_callcenter#Events
>
> ESL Inbound
> http://wiki.freeswitch.org/wiki/Mod_event_socket#Inbound
>
> The trick
> Make a program in *whatever* ( extra points for doing it in asm)
> Connect to FS send send "gimme all the events" or you can narrow it down a
> bit ...
> And handle the events on your code
>
> " Taken from a old script of mine "
>
> con = ESLconnection("192.168.0XXXXXX","8021","ClueCon")
>
> if con.connected:
>
>     // Gimme all the events OR you can narrow this ...
>     con.events("plain", "all");
>
>     while con.connected():
>         e = con.recvEventTimed(1000)
>
>         if e and e.getHeader("Event-Name") == 'CUSTOM' and
> e.getHeader("Event-Subclass") == 'callcenter::info':
>
>
>
>
> On 6/21/13 9:56 AM, Ashish gautam wrote:
>
> Hi,
>
>  I am working with mod_callcenter. I want FS to send event data to an
> external script on two events when they happen. first when a caller is just
> answered and is in waiting state. Second, when he is connected to any agent.
>
>  I have written this line in the dialplan:
>
>  <action application="socket" data="127.0.0.1:8022 async full"/>
>
>  is it going to do something?
>
>  Please throw some light on it.
>
>  --
> Ashish Gautam
>
>
>
>
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-- 
Ashish Gautam

Nucleus Microsystems (Pvt.) Ltd.

Ph. 011 47574758
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