[Freeswitch-users] DID providers - any thoughts? (jan 2013)

[Cal Leeming [Simplicity Media Ltd]]

Wow, thank you everyone for all the feedback so far, this really gives a
lot of food for thought. Here's a few more comments;

Gamma/GBC - We approached Gamma previously (both GBC and Gamma), but their
OUTBOUND prices were extremely high and we never got into discussions about
inbound only.. their inter-op testing was also quite lengthy and expensive.
Although they are not as expensive as BT, I'd say they fit in the same
realm as VM and COLT, high costs and complex inter-op, though I can't
comment directly. I'd love to go direct with one of the big players, but
sadly the upfront costs and inter-op complexity is too much.. maybe when we
grow :)

Magrathea - Ah yes.. UK numbers only, their initial prices are a little
higher than Simwood (at a minimum charge of £100 and 50p/number), but hands
down beats BT for pricing and simplicity. Their channel concurrency limits
are fair, and the on-going prices after the minimum charge are very
reasonable. Highly reputable company and not heard a single bad thing about
them so far. They might not be as big as BT, but the name has just as
reputable. Certainly worth a look for sure.

DIDWW - Any else able to offer some reviews on this company  - specifically
relating to US inbound?? I've heard some bad things about their service
quality and support. Avi - could you elaborate more on your experiences
with them?

Flowroute - Any else able to offer some reviews on this company -
specifically relating to US inbound??

VoipFone / SureVoip / Andrews & Arnold / SipGate - both more suited for
b2b, and not carrier grade services - plus I haven't heard great things
about either.. might be fine if you have one or two non important numbers,
but like Andrew said, not for large volume.

So far, out of all these providers, the two UK DID providers that stand out
the most for me are Magrathea and Simwood.

However, I'm still yet to find a US DID provider with a similar
reputation.. any additional feedback on US DID providers would be much
appreciated.

Thanks

Cal

On Tue, Jan 29, 2013 at 8:13 PM, Cal Leeming [Simplicity Media Ltd] <
cal.leeming at simplicitymedialtd.co.uk> wrote:

> Hello everyone,
>
> I've been recently reviewing several DID providers, and looking for some
> feedback.
>
> I appreciate this isn't totally on topic for FreeSWITCH, but over the last
> few months I've found the community feedback to be invaluable - so I'm
> hoping it might open up a good discussion.
>
> I would be really interested to hear other peoples experiences with their
> DID providers, as much detail as possible.
>
> There are several providers we've looked at, but they are either reselling
> others services, or do not deliver the service quality we are looking for.
>
> The criteria I've been looking for is;
>
> * Able to provide either US or UK numbers
> * Exposes an API that allows control of purchasing and routing
> * Guarantees premium call quality, good latency, and inbound CLI.
> * Does NOT operate on a market/exchange basis
> * Trading as a telecoms provider for more than 5 years
> * Has a reputable name within the community or industry
>
> So far, I have only found the following providers that meet this criteria;
>
> * Hello Telecom - UK numbers only, ITSPA registered, no charges for
> minutes, rental or concurrent channels. No minimum charges. Excellent call
> quality/latency, no CLI problems, and almost no downtime in the last 6
> months. However, they do not offer a sane purchasing API which makes
> automation difficult, and interop with FS has been somewhat painful.
>
> * Simwood - UK numbers only, ITSPA registered. Slightly more expensive but
> still very fair. Currently at inter-op stage, so can't comment further -
> but they seem very good so far.
>
> * Voxbone - Most numbers, ITSPA registered. Extremely high minimum spend,
> difficult to justify unless you already have existing traffic.
>
> * BT - UK numbers only (I think), ITSPA registered (of course lol).. Over
> 9000 pages of inter-op and around £10k in set up fees.
>
> Thanks in advance
>
> Cal
>
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